Jaguar Land Rover Woodland Hills

4.6
(727 reviews)
Visit Jaguar Land Rover Woodland Hills
Sales hours: 10:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2023 state dealer award View 2 awards
2023 state dealer award
2023 consumer dealer award

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New (888) 529-3503 (888) 529-3503
Used (888) 505-5796 (888) 505-5796
Service (877) 236-1639 (877) 236-1639

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About our dealership

This seller has been on Cars.com since April 2004.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.6
(727 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Convenient service and professional customer interaction.

Convenient service and professional customer interaction. Comfortable waiting area. I will continue to rely on this dealer!

5.0

Convenient service and professional customer interaction.

Convenient service and professional customer interaction. Comfortable waiting area. I will continue to rely on this dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Pegah was so easy to work with!

Pegah was so easy to work with! She was attentive to our questions and texted with us on the answers. When we wanted to look at the car she had it waiting outside and in 15mins we decided to buy it and did the deal that same evening at our home. Thank you Pegah for making buying a car so easy of us!

5.0

Pegah was so easy to work with!

Pegah was so easy to work with! She was attentive to our questions and texted with us on the answers. When we wanted to look at the car she had it waiting outside and in 15mins we decided to buy it and did the deal that same evening at our home. Thank you Pegah for making buying a car so easy of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jill, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

All employees are doing a great jobs.

All employees are doing a great jobs. They are kind and helpful. Thank you so much !

5.0

All employees are doing a great jobs.

All employees are doing a great jobs. They are kind and helpful. Thank you so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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4.0

Tonya was great very professional great service.

Tonya was great very professional great service. helpful responded immediately good experience. priced well thanks

4.0

Tonya was great very professional great service.

Tonya was great very professional great service. helpful responded immediately good experience. priced well thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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5.0

Dealer did a great job of servicing my car.

Dealer did a great job of servicing my car. Tonya was awesome. Rental car was also great.

5.0

Dealer did a great job of servicing my car.

Dealer did a great job of servicing my car. Tonya was awesome. Rental car was also great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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5.0

Landrover Woodland Hills is top notch!

Landrover Woodland Hills is top notch!! The staff is very professional and are truly committed to giving you the very best car shopping experiences possible

5.0

Landrover Woodland Hills is top notch!

Landrover Woodland Hills is top notch!! The staff is very professional and are truly committed to giving you the very best car shopping experiences possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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1.0

This review is for one particular person and not the

This review is for one particular person and not the entire dealership. I recently leased a new Landrover, my 4th over the past 11 years. Please beware of the finance director Amir Mansour. When I initially refused to purchase any of the service packages, Amir came in the room to apply some more pressure and attempt to close me. I'm in sales and have no issue with someone doing their best to close a deal, however Amir flat out lied to my face. He actually told me if I do not purchase their service plan, I'll have a hard time turning in the vehicle after the lease because Chase has a policy of discounting the value based upon not servicing at a dealership. He said they called it "Diminished Value" and tried to scare me by saying I would have to buy my lease or pay money on the turn-in. I knew right away he was lying. I stated I've had several leases through Chase and have never in my life heard of this and asked him to please show me where it stated this information. He said it was on the back of my lease. I said great, please show it to me and then he started to stumble on his words, talking fast, trying to work his way out of the lie. He went on to say oh it says it in your owner's manual that you must service the car and I said yes, I understand the car must be serviced according to the manufacturers recommendations however, that does not mean it's required to be serviced at a dealership. He then got flustered and left the room and never returned. I could not believe what had just happened and told the finance person I was working with how disgusted I was with that experience. I then had to go out and tell my very nice sales person Pooya what had happened and that basically the excitement of purchasing a new car was gone and now all I remember about the experience was this person lying to my face. I try very hard not to write negative reviews, as I do not want to hurt anyone's business, however, I felt it was my obligation to inform anyone purchasing/leasing a car from this dealership to be aware of this and do not let Amir scare you into purchasing anything you are not wanting to purchase. I assure you this review is 100% accurate, as the other finance person was in the room as well. Any response to this review stating I was incorrect would also be a lie. Amir, please remember it takes years to build a great reputation and only a few moments to ruin it. I have dealt with your dealership for many years from Encino to now and in that one moment you have ruined their reputation for me. Be better than that Amir, sell your products using honest techniques. If someone buys great, if not, move on.

1.0

This review is for one particular person and not the

This review is for one particular person and not the entire dealership. I recently leased a new Landrover, my 4th over the past 11 years. Please beware of the finance director Amir Mansour. When I initially refused to purchase any of the service packages, Amir came in the room to apply some more pressure and attempt to close me. I'm in sales and have no issue with someone doing their best to close a deal, however Amir flat out lied to my face. He actually told me if I do not purchase their service plan, I'll have a hard time turning in the vehicle after the lease because Chase has a policy of discounting the value based upon not servicing at a dealership. He said they called it "Diminished Value" and tried to scare me by saying I would have to buy my lease or pay money on the turn-in. I knew right away he was lying. I stated I've had several leases through Chase and have never in my life heard of this and asked him to please show me where it stated this information. He said it was on the back of my lease. I said great, please show it to me and then he started to stumble on his words, talking fast, trying to work his way out of the lie. He went on to say oh it says it in your owner's manual that you must service the car and I said yes, I understand the car must be serviced according to the manufacturers recommendations however, that does not mean it's required to be serviced at a dealership. He then got flustered and left the room and never returned. I could not believe what had just happened and told the finance person I was working with how disgusted I was with that experience. I then had to go out and tell my very nice sales person Pooya what had happened and that basically the excitement of purchasing a new car was gone and now all I remember about the experience was this person lying to my face. I try very hard not to write negative reviews, as I do not want to hurt anyone's business, however, I felt it was my obligation to inform anyone purchasing/leasing a car from this dealership to be aware of this and do not let Amir scare you into purchasing anything you are not wanting to purchase. I assure you this review is 100% accurate, as the other finance person was in the room as well. Any response to this review stating I was incorrect would also be a lie. Amir, please remember it takes years to build a great reputation and only a few moments to ruin it. I have dealt with your dealership for many years from Encino to now and in that one moment you have ruined their reputation for me. Be better than that Amir, sell your products using honest techniques. If someone buys great, if not, move on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (818) 861-9021. We'd appreciate the chance to make your experience a positive one.

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5.0

I had a great experience with them.

I had a great experience with them. They tried to make me happy. Thanks and good luck

5.0

I had a great experience with them.

I had a great experience with them. They tried to make me happy. Thanks and good luck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Faranak, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

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4.0

Alex Guzman was our sales representative and he walked us

Alex Guzman was our sales representative and he walked us through the Land Rover Brand. We were able to view and test drive different vehicles. Ultimately we purchased the right vehicle for us based on the information and experience we received. I am disheartened by the Land Rover brand because I made two calls to get the Land Rover finance and the technology associate that assisted me with the Land Rover app. Considering how much detail Land Rover puts into each showroom, and vehicle, the same attention to detail should be given to the employees that represent the brand. I have no names to add to this review other than the sales representative, because I made two calls to Land Rover Woodland and they left me without the names of individuals that assisted me through the process. Land Rover you can and should be doing better! I love my car but wish that the Brand would see the employees as an extension of the Brand. I know each individual I worked with took pride in working for the Land Rover/ Jaguar brand and would’ve liked for them to be acknowledged in this review.

4.0

Alex Guzman was our sales representative and he walked us

Alex Guzman was our sales representative and he walked us through the Land Rover Brand. We were able to view and test drive different vehicles. Ultimately we purchased the right vehicle for us based on the information and experience we received. I am disheartened by the Land Rover brand because I made two calls to get the Land Rover finance and the technology associate that assisted me with the Land Rover app. Considering how much detail Land Rover puts into each showroom, and vehicle, the same attention to detail should be given to the employees that represent the brand. I have no names to add to this review other than the sales representative, because I made two calls to Land Rover Woodland and they left me without the names of individuals that assisted me through the process. Land Rover you can and should be doing better! I love my car but wish that the Brand would see the employees as an extension of the Brand. I know each individual I worked with took pride in working for the Land Rover/ Jaguar brand and would’ve liked for them to be acknowledged in this review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Koukla, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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5.0

One of the best dealerships.

One of the best dealerships. I bought 2019 Lexus ES300h from this dealership last week. The car is great.

5.0

One of the best dealerships.

One of the best dealerships. I bought 2019 Lexus ES300h from this dealership last week. The car is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ye, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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