Reviews
Write a reviewDO NOT BUY FROM THIS DEALER OR GET SERVICE DONE
Don't buy vehicles from this used auto dealer - they don't actually do an inspection of their vehicles they sell! They say their service center is AAA certified and they don't even check coolant levels in their vehicles they sell so I wouldn't even trust them with a simple oil change or tire rotation. They are apparently only AAA certified to take your check, not back up the inspections on the vehicles they sell.
DO NOT BUY FROM THIS DEALER OR GET SERVICE DONE
Don't buy vehicles from this used auto dealer - they don't actually do an inspection of their vehicles they sell! They say their service center is AAA certified and they don't even check coolant levels in their vehicles they sell so I wouldn't even trust them with a simple oil change or tire rotation. They are apparently only AAA certified to take your check, not back up the inspections on the vehicles they sell.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This place is a red flag water damaged cars
This place is a (Bar) red flag they say there aaa certified ..they don’t even have a certified ase master mechanic or any certified ase technicians...there parts are from the junk yards and they put cheap parts on ur cars...I wouldn’t recommend this place to anyone...
This place is a red flag water damaged cars
This place is a (Bar) red flag they say there aaa certified ..they don’t even have a certified ase master mechanic or any certified ase technicians...there parts are from the junk yards and they put cheap parts on ur cars...I wouldn’t recommend this place to anyone...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Adrián
Great place with tons of selections! I've always hated going to dealers, but this sales team was knowledgeable, and really cared about having me get a car that fit my budget and needs! I strongly suggest this dealer!
Adrián
Great place with tons of selections! I've always hated going to dealers, but this sales team was knowledgeable, and really cared about having me get a car that fit my budget and needs! I strongly suggest this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Adrian, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
outstanding service
we were looking at a car and it sold he next day Tony Gracias went up and beyond to accommodate us found a nicer car with in 2 days, and we just purchased our dream car thank you R&B auto and Tony Gracias for your amazing customer service we will always chose any future purchase from Tony
outstanding service
we were looking at a car and it sold he next day Tony Gracias went up and beyond to accommodate us found a nicer car with in 2 days, and we just purchased our dream car thank you R&B auto and Tony Gracias for your amazing customer service we will always chose any future purchase from Tony
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Alyssa, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Tony; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
this dealer ship is awesome. great people
these guys here at R&B are great. I RECOMEND THIS DEALERSHIP.
this dealer ship is awesome. great people
these guys here at R&B are great. I RECOMEND THIS DEALERSHIP.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear George, thank you so much for taking the time to leave us this amazing review. So thanks for your kind words and we look forward to seeing you again.
No response
The dealer never responded to my inquiry. I felt the vehicle was over priced so maybe they knew that and didn't want to discuss it
No response
The dealer never responded to my inquiry. I felt the vehicle was over priced so maybe they knew that and didn't want to discuss it
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Bob, thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Joe with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Fantasic Customer Service !!!!!
Dave of R & B Motors have been so kind calling me and letting me know about new inventory coming in. I am very interested in buying a truck. R & B will be the first dealership I visit.
Fantasic Customer Service !!!!!
Dave of R & B Motors have been so kind calling me and letting me know about new inventory coming in. I am very interested in buying a truck. R & B will be the first dealership I visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Very pleased
Very pleased with my '07 F-150. To sum things up, it was a very easy process. Thanks again to Nick, he explained the various features in the truck, and i knew that was the truck i wanted right away, I finished the process with Sam an awesome sales person! I might add. I couldn't be happier. thanks much
Very pleased
Very pleased with my '07 F-150. To sum things up, it was a very easy process. Thanks again to Nick, he explained the various features in the truck, and i knew that was the truck i wanted right away, I finished the process with Sam an awesome sales person! I might add. I couldn't be happier. thanks much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Sarah for giving R&B the opportunity to earn your business. We really try to help make car buying a pleasurable experience and get you the vehicle that best fits your needs. So glad that you are enjoying your truck! Wishing you many miles of adventures in our F-150.
Great Experience....HIghly recommend..
My wife found a beautiful clean low mileage vehicle we were looking for. We called on the vehicle and spoke to the sales rep Sam Massoud. We told him we were interested in this particular vehicle and we had spoffy credit. He said to fill out a credit app online and he would let us know what they could do for us. About an hour later, he called back and said they could get us into the vehicle with our down. We made an appointment for Sunday at 11am. He came in on his day off and we arrived at 11am and he was waiting for us. We walked over to where he had put the vehicle and checked it out. WE liked it, and did the paperwork with Chris the finance manage. We were on the road with it in about 90 minutes in all. Very happy with the purchase. They even called us and told us he was able to lower our payment. WE went back the next day, resigned at a lower rate and less payment, and were on our way. Thank you R&B., Chris Goddin, and Sam Massoud. You both helped us out immensely and we couldnt be happier. Will tell all our friends about you.
Great Experience....HIghly recommend..
My wife found a beautiful clean low mileage vehicle we were looking for. We called on the vehicle and spoke to the sales rep Sam Massoud. We told him we were interested in this particular vehicle and we had spoffy credit. He said to fill out a credit app online and he would let us know what they could do for us. About an hour later, he called back and said they could get us into the vehicle with our down. We made an appointment for Sunday at 11am. He came in on his day off and we arrived at 11am and he was waiting for us. We walked over to where he had put the vehicle and checked it out. WE liked it, and did the paperwork with Chris the finance manage. We were on the road with it in about 90 minutes in all. Very happy with the purchase. They even called us and told us he was able to lower our payment. WE went back the next day, resigned at a lower rate and less payment, and were on our way. Thank you R&B., Chris Goddin, and Sam Massoud. You both helped us out immensely and we couldnt be happier. Will tell all our friends about you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jason & Christi, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Sam & Chris; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
AWSOME SERVICE
OUTSTANDING SKILLS, SUPERB SERVICE!
AWSOME SERVICE
OUTSTANDING SKILLS, SUPERB SERVICE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Silas, thank you so much for taking the time to leave us this amazing review.