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Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

BMW of Westlake Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2003

BMW of Westlake, has been voted the Ohio BMW Dealer of the Year for the fourth year in a row by DealerRater.com, as well as placing in the top five in the U.S.

...



We will remain open at our Middleburg Heights location to conveniently fulfill all your service, used car and parts needs.

"BMW of Westlake maintains a solid commitment to you, our customers."

Service

Oil, Filter Change

$79.95

Fluid Top-Off

Complimentary

Coolant System Service

$159

Electrical System Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1477 lifetime reviews. Includes reviews of BMW of Westlake from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 15, 2018

    I worked with Chad. Excellent salesman and very helpful. Chad was upfront, honest and prompt. Would highly recommend working with him for your next car.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Cyrus

    BMW Client Advisor

    (4.9) 28 reviews

  • 5.0 out of 5
    December 14, 2018

    It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quick... and the the run through of the car by the genius Nate was thorough and efficient.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Niedzwiecki

    Business Manager

    (5.0) 357 reviews

    Ken Delk

    Senior Client Advisor

    (5.0) 215 reviews

  • July 27, 2017

    Recently bought a BMW X5 from out of state and had a great buying experience. I was always kept informed and my salesman John went above and beyond to... arrange delivery of the vehicle. I found the best deal on the vehicle at this dealer. Will be coming back!

    5.0 out of 5
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    Not Applicable
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    Not Applicable
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review about our dealership and John!

  • 5.0 out of 5
    December 1, 2018

    Staff very pleasant and friendly. Professional but made you feel comfortable making sure that every question was answered. Never pressured you into anything... but gave you options from which to choose. Staff goes out of their way to make certain that your experience with buying a car is memorable. Thank you guys

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Niedzwiecki

    Business Manager

    (5.0) 357 reviews

    Jerry Mancini

    Client Advisor

    (5.0) 187 reviews

  • 5.0 out of 5
    December 1, 2018

    Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional.... Nate - patient,great!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Niedzwiecki

    Business Manager

    (5.0) 357 reviews

    John Caruso

    Client Advisor

    (5.0) 186 reviews

    Fred Palmer

    Pre-Owned Manager

    (4.8) 115 reviews

  • 5.0 out of 5
    December 1, 2018

    They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely... manner. Very pleasant to work with.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Niedzwiecki

    BMW Genius

    (4.9) 63 reviews

    Chad Cyrus

    BMW Client Advisor

    (4.9) 28 reviews

  • 5.0 out of 5
    November 30, 2018

    This is my second purchase at BMW of westlake. Jerry made the visit and deal well worth it. Will always go there for my next vehicle.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Mancini

    Client Advisor

    (5.0) 187 reviews

    Jared Jeschelnig

    BMW Sales Manager

    (5.0) 11 reviews

    Fred Palmer

    Pre-Owned Manager

    (4.8) 115 reviews

  • 5.0 out of 5
    November 27, 2018

    Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something... off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Caruso

    Client Advisor

    (5.0) 186 reviews

    Dirk Steffen

    BMW Genius

    (5.0) 122 reviews

  • 5.0 out of 5
    November 27, 2018

    I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient during... my decision making process. He was knowledgeable about the product and didn???t try to ???sell??? me, which I fully appreciated. Upon leaving, every associate I came in contact with was extremely pleasant. I highly recommend BMW Westlake!!! You???ve gained my continued business.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jimmy Laumer

    BMW Client Advisor

    (5.0) 29 reviews

  • 5.0 out of 5
    November 27, 2018

    I recently purchased a new 2018 X1 from Westlake BMW. Jerry Mancini handled the sale and Mike Niedzwiecki the financials. Jerry was very honest, open and... transparent through the whole sales process. I truly appreciated the time savings of just having a straight forward conversation on what works and what doesn't. Choosing the car, agreeing on a price and setting up pickup took an hour. I'm very happy with Jerry and the whole experience! The finance part was handled by Mike at pick up, equally as efficient and straightforward...took 30 minutes at most. Thanks Mike! I would definitely recommend Jerry and Mike for your next BMW! Also a great selection at BMW Westlake.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Niedzwiecki

    Business Manager

    (5.0) 357 reviews

    Jerry Mancini

    Client Advisor

    (5.0) 187 reviews

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