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BMW of Westlake

(5,255 reviews)
Visit BMW of Westlake
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 18 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (440) 499-5412 (440) 499-5412
Used (440) 499-6754 (440) 499-6754
Service (440) 809-8993 (440) 809-8993

Inventory

See all 240 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2003.
BMW of Westlake has been serving Northeast Ohio since 1999 and we have been an official BMW Franchise since 1986. BMW of Westlake is celebrating our 35th Anniversary in 2021 and is proud to be an automotive leader in our community. Since opening our doors BMW of Westlake has maintained a solid commitment to you our customers offering the widest selection of BMW vehicles and ease of purchase. Whether you are in the market to purchase a new BMW a Certified Pre-Owned BMW or if you need financing options we'll help you find the perfect BMW for you! Please feel free to contact us at 440- 499-6754 if you have any questions.
BMW of Westlake maintains a solid commitment to you our customers.

Service center

Phone number (440) 809-8993

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(5,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Westlake from DealerRater.

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Matthew P.

Matthew P. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car.

Matthew P.

Matthew P. Is an awesome adviser, professional, knowledgeable and kind. Matthew takes great care of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Need to improve the customer experience Not as friendly

Need to improve the customer experience Not as friendly as when you buy a car. Cory is awesome. He made the experience better

Need to improve the customer experience Not as friendly

Need to improve the customer experience Not as friendly as when you buy a car. Cory is awesome. He made the experience better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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My service advisor Cory was professional and personable.

My service advisor Cory was professional and personable. There should be more like him in his job.Overall I'm pleased with the service and the facilities.

My service advisor Cory was professional and personable.

My service advisor Cory was professional and personable. There should be more like him in his job.Overall I'm pleased with the service and the facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone in showroom took plenty of time to review my

Everyone in showroom took plenty of time to review my preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant and helpful.

Everyone in showroom took plenty of time to review my

Everyone in showroom took plenty of time to review my preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My service advisor, Matt, is very friendly, professional,

My service advisor, Matt, is very friendly, professional, and attends very well to his customers' needs. The technicians are much better than I've found at other service centers

My service advisor, Matt, is very friendly, professional,

My service advisor, Matt, is very friendly, professional, and attends very well to his customers' needs. The technicians are much better than I've found at other service centers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Matthew in service is awesome Matthew takes great care of

Matthew in service is awesome Matthew takes great care of my car and its service nneeds.He very patiently answers all my questions. He is very professional and knowledgeable.

Matthew in service is awesome Matthew takes great care of

Matthew in service is awesome Matthew takes great care of my car and its service nneeds.He very patiently answers all my questions. He is very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Matthew was polite very knowledgeable.

Wonderful Matthew was polite very knowledgeable. He did his job better than expected he was very sweet and answered my questions in regards to what the service was about, he also had the car washed!

Wonderful Matthew was polite very knowledgeable.

Wonderful Matthew was polite very knowledgeable. He did his job better than expected he was very sweet and answered my questions in regards to what the service was about, he also had the car washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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BMW Westlake I’ve been going to for almost nine years,

BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff!

BMW Westlake I’ve been going to for almost nine years,

BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, and have a fantastic day!

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Amazing Very amazing I thought they were very amazing

Amazing Very amazing I thought they were very amazing This was the most amazing experience I've ever had at a car dealership. The best

Amazing Very amazing I thought they were very amazing

Amazing Very amazing I thought they were very amazing This was the most amazing experience I've ever had at a car dealership. The best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Very easy and fair transaction from beginning to end.

Very easy and fair transaction from beginning to end. Tony was very open, helpful, and personable throughout. We are completely happy with the experience and our new vehicle.

Very easy and fair transaction from beginning to end.

Very easy and fair transaction from beginning to end. Tony was very open, helpful, and personable throughout. We are completely happy with the experience and our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review!

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