BMW of Westlake

(4,785 reviews)
24690 Sperry Dr, Westlake, OH 44145
Visit BMW of Westlake
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 18 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (440) 499-5412 (440) 499-5412
Used (440) 499-6754 (440) 499-6754
Service (440) 809-8993 (440) 809-8993

Inventory

See all 155 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2003.
BMW of Westlake has been serving Northeast Ohio since 1999 and we have been an official BMW Franchise since 1986. BMW of Westlake is celebrating our 35th Anniversary in 2021 and is proud to be an automotive leader in our community. Since opening our doors BMW of Westlake has maintained a solid commitment to you our customers offering the widest selection of BMW vehicles and ease of purchase. Whether you are in the market to purchase a new BMW a Certified Pre-Owned BMW or if you need financing options we'll help you find the perfect BMW for you! Please feel free to contact us at 440- 499-6754 if you have any questions.
BMW of Westlake maintains a solid commitment to you our customers.

Photos & Videos

Service center

Phone number (440) 809-8993

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
See all service & repair info

Meet our employees

Mike Niedzwiecki headshot
Mike Niedzwiecki
Business Manager
(820 reviews) certified badge
Brittaney Quick headshot
Brittaney Quick
Service Location Manager
(733 reviews) certified badge
Jared Jeschelnig headshot
Jared Jeschelnig
BMW Sales Manager
(136 reviews) certified badge
Cory McConville headshot
Cory McConville
Service Advisor
(472 reviews) certified badge
John Cordell headshot
John Cordell
Service Director
(305 reviews) certified badge
Andrew Shaw headshot
Andrew Shaw
BMW Service Advisor
(258 reviews) certified badge
Mathew Povroznik headshot
Mathew Povroznik
BMW Service Advisor
(230 reviews) certified badge
Ken Delk headshot
Ken Delk
Senior Client Advisor
(409 reviews)
John Caruso headshot
John Caruso
Client Advisor
(374 reviews)
Dirk Steffen headshot
Dirk Steffen
BMW Genius
(234 reviews)
Adam Moon headshot
Adam Moon
General Manager
(219 reviews)
Kelly Cavanagh headshot
Kelly Cavanagh
BMW Client Advisor
(159 reviews)
John Redden headshot
John Redden
BMW Client Advisor
(133 reviews)
Mike Delczeg headshot
Mike Delczeg
BMW Product Genius
(36 reviews)
Don Cepek headshot
Don Cepek
Parts Advisor
(33 reviews)
Tom Tunnell headshot
Tom Tunnell
Parts Manager
(33 reviews)
Cameron LaPorte headshot
Cameron LaPorte
Parts
(24 reviews)
Chris Czaplenski headshot
Chris Czaplenski
Parts Manager
(18 reviews)
Jimmy Laumer headshot
Jimmy Laumer
BMW Client Advisor
(139 reviews)
Ian Filo headshot
Ian Filo
BMW Product Genius
(132 reviews)
Alan Fejes headshot
Alan Fejes
Sales Manager
(29 reviews)
Tony Hildebrandt headshot
Tony Hildebrandt
Client Advisor
(15 reviews)
Jerry Mancini headshot
Jerry Mancini
Client Advisor
(383 reviews)
Jeff Hughes headshot
Jeff Hughes
Service Manager - Middleburg Hts.
(141 reviews)
Robert Strecker headshot
Robert Strecker
New Car Manager
(267 reviews)
Nez Faraj headshot
Nez Faraj
BMW Client Advisor
(215 reviews)

Reviews

(4,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Westlake from DealerRater.

Want to share your experience with this dealership?

Write a review

They were prompt in checking me in, completed the oil

July 3, 2025
By mmcnaght on DealerRater

Verified Customer

They were prompt in checking me in, completed the oil change in less than 30 mins and had me on my way. Great stuff!

They were prompt in checking me in, completed the oil

July 3, 2025
By mmcnaght on DealerRater

Verified Customer

They were prompt in checking me in, completed the oil change in less than 30 mins and had me on my way. Great stuff!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

They were fantastic!

July 3, 2025
By HECKKEVIN on DealerRater

Verified Customer

They were fantastic! And took care of me and my vehicle. They even dropped the car off at my home

They were fantastic!

July 3, 2025
By HECKKEVIN on DealerRater

Verified Customer

They were fantastic! And took care of me and my vehicle. They even dropped the car off at my home

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Professional.

July 3, 2025
By Sumesm on DealerRater

Verified Customer

Professional. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership.

Professional.

July 3, 2025
By Sumesm on DealerRater

Verified Customer

Professional. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

The experience was very good.

July 3, 2025
By bcncarp459 on DealerRater

Verified Customer

The experience was very good. The entire organization was professional as we anticipated from bmw

The experience was very good.

July 3, 2025
By bcncarp459 on DealerRater

Verified Customer

The experience was very good. The entire organization was professional as we anticipated from bmw

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

This was our second purchase experience with Ken.

July 1, 2025
By Tamoore on DealerRater

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted.

This was our second purchase experience with Ken.

July 1, 2025
By Tamoore on DealerRater

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tamoore, thank you so much for your positive comments about Ken Delk!

 Show full review

I had a very nice experience with Ken.

June 29, 2025
By SHAWNTAE on DealerRater

Verified Customer

I had a very nice experience with Ken. He was very professional and moved very quickly. He really knows how to get the job done

I had a very nice experience with Ken.

June 29, 2025
By SHAWNTAE on DealerRater

Verified Customer

I had a very nice experience with Ken. He was very professional and moved very quickly. He really knows how to get the job done

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shawntae, thank you for your kind review; we are happy to pass along your comments to Ken.

 Show full review

Jerry was awesome.

June 29, 2025
By DSAN411 on DealerRater

Verified Customer

Jerry was awesome. Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped on it. We love the car. Loved the BMW experience.

Jerry was awesome.

June 29, 2025
By DSAN411 on DealerRater

Verified Customer

Jerry was awesome. Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped on it. We love the car. Loved the BMW experience.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience!

 Show full review

Cory is the best!

June 28, 2025
By Brandi Roby on DealerRater

Verified Customer

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him.

Cory is the best!

June 28, 2025
By Brandi Roby on DealerRater

Verified Customer

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

 Show full review

Quick and good work on my X7.

June 28, 2025
By PAUL@DRUCKENMILLERAGENCY.COM on DealerRater

Verified Customer

Quick and good work on my X7. Plan to return for future work and service.

Quick and good work on my X7.

June 28, 2025
By PAUL@DRUCKENMILLERAGENCY.COM on DealerRater

Verified Customer

Quick and good work on my X7. Plan to return for future work and service.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

 Show full review

Service dept ordered parts, did repairs and provided

June 28, 2025
By Greg@schmidarchitects.com on DealerRater

Verified Customer

Service dept ordered parts, did repairs and provided valet service so I wasn't without BMW for the weekend.

Service dept ordered parts, did repairs and provided

June 28, 2025
By Greg@schmidarchitects.com on DealerRater

Verified Customer

Service dept ordered parts, did repairs and provided valet service so I wasn't without BMW for the weekend.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Greg, we appreciate you taking the time to leave us this feedback.

 Show full review
See all 4785 reviews