BMW of Westlake

(4,595 reviews)
24690 Sperry Dr Westlake, OH 44145
Visit BMW of Westlake
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 18 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (440) 499-5412 (440) 499-5412
Used (440) 499-6754 (440) 499-6754
Service (440) 809-8993 (440) 809-8993

Inventory

See all 191 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2003.
BMW of Westlake has been serving Northeast Ohio since 1999 and we have been an official BMW Franchise since 1986. BMW of Westlake is celebrating our 35th Anniversary in 2021 and is proud to be an automotive leader in our community. Since opening our doors BMW of Westlake has maintained a solid commitment to you our customers offering the widest selection of BMW vehicles and ease of purchase. Whether you are in the market to purchase a new BMW a Certified Pre-Owned BMW or if you need financing options we'll help you find the perfect BMW for you! Please feel free to contact us at 440- 499-6754 if you have any questions.
BMW of Westlake maintains a solid commitment to you our customers.

Photos & Videos

Service center

Phone number (440) 809-8993

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
See all service & repair info

Meet our employees

Mike Niedzwiecki headshot
Mike Niedzwiecki
Business Manager
(803 reviews) certified badge
Ken Delk headshot
Ken Delk
Senior Client Advisor
(400 reviews) certified badge
John Caruso headshot
John Caruso
Client Advisor
(370 reviews) certified badge
Adam Moon headshot
Adam Moon
General Manager
(213 reviews) certified badge
Kelly Cavanagh headshot
Kelly Cavanagh
BMW Client Advisor
(154 reviews) certified badge
Brittaney Quick headshot
Brittaney Quick
Service Location Manager
(689 reviews) certified badge
Ian Filo headshot
Ian Filo
BMW Product Genius
(130 reviews) certified badge
Cory McConville headshot
Cory McConville
Service Advisor
(415 reviews) certified badge
John Cordell headshot
John Cordell
Service Director
(293 reviews) certified badge
Robert Strecker headshot
Robert Strecker
New Car Manager
(264 reviews) certified badge
Andrew Shaw headshot
Andrew Shaw
BMW Service Advisor
(253 reviews) certified badge
Mathew Povroznik headshot
Mathew Povroznik
BMW Service Advisor
(188 reviews) certified badge
Jeff Hughes headshot
Jeff Hughes
Service Manager - Middleburg Hts.
(133 reviews) certified badge
Nez Faraj headshot
Nez Faraj
BMW Client Advisor
(209 reviews) certified badge
Dirk Steffen headshot
Dirk Steffen
BMW Genius
(229 reviews)
John Redden headshot
John Redden
BMW Client Advisor
(127 reviews)
Don Cepek headshot
Don Cepek
Parts Advisor
(33 reviews)
Mike Delczeg headshot
Mike Delczeg
BMW Product Genius
(33 reviews)
Tom Tunnell headshot
Tom Tunnell
Parts Manager
(33 reviews)
Chris Czaplenski headshot
Chris Czaplenski
Parts Manager
(18 reviews)
Jerry Mancini headshot
Jerry Mancini
Client Advisor
(377 reviews)
Jared Jeschelnig headshot
Jared Jeschelnig
BMW Sales Manager
(116 reviews)
Jimmy Laumer headshot
Jimmy Laumer
BMW Client Advisor
(135 reviews)
Alan Fejes headshot
Alan Fejes
Sales Manager
(22 reviews)
Tony Hildebrandt headshot
Tony Hildebrandt
Client Advisor
(5 reviews)
Cameron LaPorte headshot
Cameron LaPorte
Parts
(23 reviews)

Reviews

(4,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Westlake from DealerRater.

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Great service, friendly, helpful, fast turnaround I enjoy

March 21, 2025
By LUIS64 on DealerRater

Great service, friendly, helpful, fast turnaround I enjoy visiting the dealership, it is very welcoming and I get fast, courteous service

Great service, friendly, helpful, fast turnaround I enjoy

March 21, 2025
By LUIS64 on DealerRater

Great service, friendly, helpful, fast turnaround I enjoy visiting the dealership, it is very welcoming and I get fast, courteous service

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The best around!

March 21, 2025
By GEORGESALAZAR95 on DealerRater

Verified Customer

The best around!!! Great communication, always friendly, and always on time! Plus they wash your car for you before you pick it up!

The best around!

March 21, 2025
By GEORGESALAZAR95 on DealerRater

Verified Customer

The best around!!! Great communication, always friendly, and always on time! Plus they wash your car for you before you pick it up!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Corey is top notch for service!

March 20, 2025
By STACEYMINIUM on DealerRater

Verified Customer

Corey is top notch for service! He helped me when I was in a real jam.

Corey is top notch for service!

March 20, 2025
By STACEYMINIUM on DealerRater

Verified Customer

Corey is top notch for service! He helped me when I was in a real jam.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Brittaney is very professional, knowledgeable,

March 20, 2025
By JWALTER7 on DealerRater

Verified Customer

Brittaney is very professional, knowledgeable, communicative, and committed to her BMW customers. Thank you Brittaney and the service staff at BMW of Westlake!

Brittaney is very professional, knowledgeable,

March 20, 2025
By JWALTER7 on DealerRater

Verified Customer

Brittaney is very professional, knowledgeable, communicative, and committed to her BMW customers. Thank you Brittaney and the service staff at BMW of Westlake!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent customer service as always .

March 20, 2025
By DRCOLT on DealerRater

Verified Customer

Excellent customer service as always . Brittaney and the service staff are always efficient and effective.

Excellent customer service as always .

March 20, 2025
By DRCOLT on DealerRater

Verified Customer

Excellent customer service as always . Brittaney and the service staff are always efficient and effective.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Corey was excellent in coordination of schedule and

March 20, 2025
By RABIMD on DealerRater

Verified Customer

Corey was excellent in coordination of schedule and explain the process. His follow up was great

Corey was excellent in coordination of schedule and

March 20, 2025
By RABIMD on DealerRater

Verified Customer

Corey was excellent in coordination of schedule and explain the process. His follow up was great

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent customer service.

March 20, 2025
By DIAMONDBTAYLOR.EFDA on DealerRater

Verified Customer

Excellent customer service.Service was efficient. The staff is very patient and understanding. I will receive further service in the future.

Excellent customer service.

March 20, 2025
By DIAMONDBTAYLOR.EFDA on DealerRater

Verified Customer

Excellent customer service.Service was efficient. The staff is very patient and understanding. I will receive further service in the future.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service schedule was on time and Cory was efficient but I

March 20, 2025
By WITNESSKATHLEEN on DealerRater

Verified Customer

Service schedule was on time and Cory was efficient but I wish I would have known that main technicians were not there so I would not have to bring my car back and pay another service charge but nice dealership !

Service schedule was on time and Cory was efficient but I

March 20, 2025
By WITNESSKATHLEEN on DealerRater

Verified Customer

Service schedule was on time and Cory was efficient but I wish I would have known that main technicians were not there so I would not have to bring my car back and pay another service charge but nice dealership !

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Honest, quick response, great costumer service.

March 20, 2025
By DARBYINBAY on DealerRater

Verified Customer

Honest, quick response, great costumer service.friendly staff. kept all the information up to date and notified me quickly of any changes.

Honest, quick response, great costumer service.

March 20, 2025
By DARBYINBAY on DealerRater

Verified Customer

Honest, quick response, great costumer service.friendly staff. kept all the information up to date and notified me quickly of any changes.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Kelly in sales is really awesome - she is as attentive

March 18, 2025
By Aidan on DealerRater

Kelly in sales is really awesome - she is as attentive and helpful as they come!

Kelly in sales is really awesome - she is as attentive

March 18, 2025
By Aidan on DealerRater

Kelly in sales is really awesome - she is as attentive and helpful as they come!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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