BMW of Westlake

Short and sweet... was the process of leasing my 2018 3 series. I knew what I wanted... a 3 series x drive , white with some bells and whistles. I,... of course, wanted a great deal! Tony found me the car ( a retired courtesy car) within an hour of our telephone conversation. We negotiated the final deal over the phone. I drove from Chagrin Falls to pick it up Monday evening. Tony came in, even though not feeling well. Bob stayed late to complete the paperwork. And Justin stayed even later to review the features of the car. Nate, the BMW Genius came to my home yesterday to install the auto garage door opener and show me some new features on the car. The BMW Westlake team was awesome and took the pain out of the process. Thanks to all of you!

My experience with Tony and the others was great. Everyone was courteous friendly and helpful. The car is great and all of my questions were answered....

Recently bought a BMW X5 from out of state and had a great buying experience. I was always kept informed and my salesman John went above and beyond to... arrange delivery of the vehicle. I found the best deal on the vehicle at this dealer. Will be coming back!

Very smooth process. Took only one day to decide on the car and get the deal done. Courtesy X3 was clean, well maintained and loaded. Genius process... was very helpful (even learned some things about my 528i). Lease process was very efficient and quick. In the car in less than 15 minutes. Thanks Jerry and Mike.

John was super helpful and knowledgeable, making the whole process fast and easy. He worked hard to make sure we had the best deal that we could, and gave... us lots of advice on financing that was helpful. Nate was really helpful too in explaining how to use all of the features of the car in a comprehensive and easy to understand way.

Let me start from finance department Mike there was a rebate was not applied to me Mike looked into it and applied it saved me some money then Bob really... a nice guy helpful then Tony my salesman new guy very nice guy did his best to satisfy me everyone was there was very nice they were all hoping Tony because he???s new. thumbs up Guys thanks

Jimmy and his entire team made me feel right at home. Although I was buying a used car (but my first BMW), I was made to feel as if I was the most important... transaction he was working on. He treated me with respect and dignity. And when financing the deal got tricky he and the team got creative and it work. The experience was first class all the way. Thanks Jimmy for a beautiful car and an even more lovely customer experience!!! The only reason Jimmy gets a 5 star rating is because there weren???t six!

Putrri was very knowledgeable and friendly she made the entire car buying process easier than we expected. We enjoyed working with her and would do so... again.

I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another dealersyeho... puts their schedule first. The service staff is equally effiyand helpful.

My experience was one of excellence and top performance. From the time I called the dealership until I took delivery of my vehicle it was professional,... easy to transition, pleasant and Swift.