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Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 7:00 AM - 5:00 PM
Tue 7:00 AM - 5:00 PM
Wed 7:00 AM - 5:00 PM
Thu 7:00 AM - 5:00 PM
Fri 7:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.2
26 lifetime reviews.
  • bad raider

    They give excellent deals for the vehicles. The sales people are excellent and knowledgeable. If there is an issue they try and fix it the correct...


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    They give excellent deals for the vehicles. The sales people are excellent and knowledgeable. If there is an issue they try and fix it the correct way. The was an excellect experience and they are not pushy. They give the information you needed and then let you make the decision you want.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jamie W Miner

    As the Service and Parts Director here at Alan Browne Chevrolet customer service is always the first and foremost concern that I have. In fact, I ...


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    As the Service and Parts Director here at Alan Browne Chevrolet customer service is always the first and foremost concern that I have. In fact, I was a long time customer here before coming to work here and service was part of the reason I took this job. I have never experienced a dealership that does as much as Alan Browne to make its customers happy. We strive to make sure every customer has a good service experience. To Cld in Genoa, I apologize for any inconvenience you may have incurred, but sometimes we cannot control the timing and accuracy of parts delivered to us. We work on all make and models of vehicles here and received the wrong parts for your car, we had to re-order original equipment parts for your car. I tried to mitigate your inconvenience by personally calling your family and getting you a rental car free of charge. I will always be honest in telling customers the status of their vehicles and I explained to you that the part we ordered to repair the parking brake did not fix the problem and we had to explore further. I left the new part in your vehicle and did not charge you and explained we needed to take your car for reprogramming of the vehicle which we facilitated. We apologize that the repair on your vehicle took longer than expected but your vehicle was repaired correctly at less than the quoted price. Service and Parts Director Jamie W Miner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Service department gone downhill

    We have been taking our cars here for 14 years we won't anymore after today their service department has really gone down hill they care more abou...


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    We have been taking our cars here for 14 years we won't anymore after today their service department has really gone down hill they care more about how much money they can bring in then how they can treat their customers . They should tell the truth if they're not able to work on certain cars instead of keeping them for two weeks and then creating more issues trying to blame the customer and make them pay for it .

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2009

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