Reviews
Great service, I would recommend to anyone, it is
Great service, I would recommend to anyone, it is convenient and everyone was very professional.
Great service, I would recommend to anyone, it is
Great service, I would recommend to anyone, it is convenient and everyone was very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very accommodating and thorough.
Very accommodating and thorough. Very well assured hat the car was completely checked out. Thanks
Very accommodating and thorough.
Very accommodating and thorough. Very well assured hat the car was completely checked out. Thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Claude, thank you for your fantastic review! We’re thrilled to hear you had a great experience and felt confident in our thorough service. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Regards, Robert Silva General Manager robert@lexusofglendale.com
Sales gentleman was very helpful and understanding and
Sales gentleman was very helpful and understanding and kind I would recommend lexus of glendale
Sales gentleman was very helpful and understanding and
Sales gentleman was very helpful and understanding and kind I would recommend lexus of glendale
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mia! We're thrilled to hear about your positive experience with our sales team. Your recommendation means a lot to us, and we’re here to help anytime you need. Enjoy your new ride! Regards, Robert Silva General Manager robert@lexusofglendale.com
When traveling cross country through some weather
When traveling cross country through some weather conditions, I had intermittent warning lights which of course would go off when I was ready to bring the car in. Took it in to Lexus Glendale. Marco Tony Chavez was very helpful and friendly. The warning light went away and all is good. Plus I got some good advice on the best way to store items in the vehicle.
When traveling cross country through some weather
When traveling cross country through some weather conditions, I had intermittent warning lights which of course would go off when I was ready to bring the car in. Took it in to Lexus Glendale. Marco Tony Chavez was very helpful and friendly. The warning light went away and all is good. Plus I got some good advice on the best way to store items in the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, sjraf! We're thrilled to hear that Marco provided you with great service and helpful advice. It's always our goal to ensure a smooth experience, even through unexpected challenges. Safe travels, and we look forward to seeing you again! Regards, Robert Silva General Manager robert@lexusofglendale.com
Excellent service and friendly service.
Excellent service and friendly service. The waiting room had great amenities and comfortable waiting experience.
Excellent service and friendly service.
Excellent service and friendly service. The waiting room had great amenities and comfortable waiting experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear you enjoyed our service and amenities. Creating a comfortable experience for our guests is a top priority. We appreciate your positive feedback! Regards, Robert Silva General Manager robert@lexusofglendale.com
Ivan was so helpful throughout the entire process.
Ivan was so helpful throughout the entire process. I drove away with my favorite car to date!
Ivan was so helpful throughout the entire process.
Ivan was so helpful throughout the entire process. I drove away with my favorite car to date!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yazmin, we're thrilled to hear about your experience with Ivan! It's wonderful that you found your favorite car. Enjoy the ride, and thank you for sharing your positive feedback! Regards, Robert Silva General Manager robert@lexusofglendale.com
I had a great experience with Helen.
I had a great experience with Helen. She is very knowledgeable about the car and very patient with all my questions. She also saves us a lot of time with price negotiation as she understands our expectations and needs.
I had a great experience with Helen.
I had a great experience with Helen. She is very knowledgeable about the car and very patient with all my questions. She also saves us a lot of time with price negotiation as she understands our expectations and needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic feedback, Helen! We're thrilled to hear you had a great experience and that our team's expertise made a difference. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to assisting you again! Regards, Robert Silva General Manager robert@lexusofglendale.com
Service manager Eddie Bakalian and rest of the staff were
Service manager Eddie Bakalian and rest of the staff were very professional and courteous , prompt. Although the department was very busy and overwhelmed
Service manager Eddie Bakalian and rest of the staff were
Service manager Eddie Bakalian and rest of the staff were very professional and courteous , prompt. Although the department was very busy and overwhelmed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Frieda, for your wonderful feedback! We're thrilled to hear that Eddie and the team provided you with professional and courteous service, even during busy times. We appreciate your understanding and support! Regards, Robert Silva General Manager robert@lexusofglendale.com
great services, friendly staff, not too much pressure.
great services, friendly staff, not too much pressure. Victor was very attentive and responsive to my needs and questions.
great services, friendly staff, not too much pressure.
great services, friendly staff, not too much pressure. Victor was very attentive and responsive to my needs and questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the fantastic feedback, Kevin! We're thrilled to hear you had a great experience with our friendly staff, especially Victor. We always aim to provide attentive service without any pressure. Looking forward to seeing you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com
Friendly advisor.
Friendly advisor. Car was ready when promised. Clean waiting area. Free coffee, soda and Porto's pastry
Friendly advisor.
Friendly advisor. Car was ready when promised. Clean waiting area. Free coffee, soda and Porto's pastry
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henry, we’re thrilled to hear you had such a positive experience! Our team works hard to provide a welcoming atmosphere, and it's great to know you enjoyed the pastries too. Thanks for sharing your feedback! Regards, Robert Silva General Manager robert@lexusofglendale.com