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AutoStar Chrysler Dodge Jeep RAM of Hend

(1,627 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar Chrysler Dodge Jeep RAM of Hend from DealerRater.

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Perfect Team.

Perfect Team. Always listen to your needs. The service in the shop is always on time. Easy to get an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

THE-HYPERMAN, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Professional, understanding service writer was

Professional, understanding service writer was professional- tried his best to work within my time limit

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

mathis_beachbum, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Sarah was absolutely amazing.

Sarah was absolutely amazing. She was with me every step of the way. She always made sure I was taken care of and that everything was exactly what I wanted. She truly is the best. It was the best car buying experience I have ever had. The whole dealership was wonderful. We will be back when it’s time for my husbands upgrade. And Sarah will have our business for a long long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

mccall_bj, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Was very good and quick and in and out with out a

Was very good and quick and in and out with out a problem. Did a wonderful job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

LADYWORK, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

I recently moved to Arden NC from Hampton NH so I had to

I recently moved to Arden NC from Hampton NH so I had to find a Jeep Dealership to service my Grand. Out of the dealerships in the area I chose Autostar and I am so glad I did. You guys and gals are the friendliest and easiest to work with. Super service. Not only fixed what was not working but also verified everything else to make sure it was working. Your location wasn’t the closest but it’s definitely worth the extra distance. I won’t take my Jeep anywhere else. Thank you for doing a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

sbmontera8980, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

The help I got purchase my truck is over ten stars Noah

The help I got purchase my truck is over ten stars Noah did a great job and I did everything over the phone I live in Louisville Ky way better service that I would got in Louisville

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mrejohnson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Although the finance department was very nice and

Although the finance department was very nice and efficient, they took way too long! But this was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Janicecady1204, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very professional, friendly and knowledgeable, the

Very professional, friendly and knowledgeable, the process of my purchase was very smooth. I highly will recommend her to get you your future vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wendysmith804, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Great service: friendly and efficient, The service person

Great service: friendly and efficient, The service person communicated clearly about the service and the manager went to bat for me when Dodge wanted to charge for the repair that was still under warranty.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

cedargirl, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

We had a great experience purchasing a car with Sarah

We had a great experience purchasing a car with Sarah today! She was very nice and professional! She made us really comfortable in the whole buying process. She answered all our questions, gave great advice and eased all our worries about this new purchase. Thanks again Sarah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kristal P, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!