Prestige Subaru

3.9 out of 5 (3.9) 21 reviews

Dealer on Cars.com since February 2005

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

3.9 out of 5 3.9
21 lifetime reviews.
  • Worth the drive from N.E. Tennessee
    March 21, 2018

    Before I made the drive from Tennessee. I called and spoke with Eric Bates in Sales. I told him what I was interested in (a 2018 Outback) and he said ...they had many in stock. The next day, I drove to Asheville and Eric was waiting for me. Eric was both knowledgeable and personable. He had the right Outback waiting for me (both color and options). After a test drive, I decided to purchase it. The price was right and so was the car. The buying experience was made easier by Ms. King in the finance department. And while Eric did a thorough job explaining all of the options and settings, the dealership offers a second review of the car about three weeks later because they know it is hard to absorb all of the info the first time. In short, my buying experience was excellent and I recommend both Prestige Subaru and Eric Bates.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Dennis for choosing us, we know you have a lot of options. We appreciate you taking the time to travel to us and to write in with ...the kind words. Anything we can be of assistance with do let us know. We wish you many safe miles in your new Subie!


  • 1.0 out of 5
    Not helpful!
    March 23, 2018

    Did not receive all paperwork at time of purchase. Attempted to contact finance department 4 times. Left polite voicemails. Calls still not returne...d. Never got through to a live person except an unhelpful receptionist with an attitude. Still trying...

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like the opportunity to speak with you regarding your experience. We do not have a record of a sale to the Kingsport area around that timefra...me. At your earliest convenience please reach out to our General Manager, Scott Wilbanks, he is phenomenal to work with. He can be reached on 828-298-9600 x1307.


  • 1.0 out of 5
    North carolina
    January 30, 2018

    Made an appointment with Abel to look at cars. He stood in the same spot the entire time. He did not try to sale a car to me that day. Terrible car bu...ying experience at this place and will not be returning.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and making us aware of your experience. We value each and every person we meet at Prestige. We want each and every person... that comes to Prestige to have an exceptional visit. We have been part of the WNC Business Community for over 50 years. We are completely dedicated to outstanding customer service. We would love to hear from you about your visit. Please feel free to contact Scott Wilbanks, swilbanks@prestigesubaru.com 828-298-9600 x1307 or Joe Tate, jtate2527@prestigesubaru.com 828-298-9600 x1310.


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95

    Multi-Point Inspection

    Complimentary

    Wheel Alignment (AWD)

    $79.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 21 Offers on 6 Models

About Our Dealership

Dealer on Cars.com since February 2005

Prestige Subaru is proud to serve Asheville, Hendersonville and surrounding Southeast areas with quality Subaru cars and SUVs. With a variety of new Subaru models, we have something for every taste and need. If you're looking for a used Subaru or pre-owned car, we can assist you there as well. Visit our website to see our large collection of used cars, trucks and SUVs. Prestige Subaru also provides a full line of services dedicated to our greater SouthEast customers. From Subaru car repairs performed by expert mechanics, to OEM Subaru auto parts, to car loans, Prestige Subaru is the smart choice for your automotive needs.

"#1 Subaru Dealer in the SouthEast!"
Prestige Subaru
585 Tunnel Road Asheville, NC 28805
New (828) 357-4055
Used (828) 338-2624
Service (828) 419-3224
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.