Knox Ford

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Knox Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

QUICKLANE IS OPEN:<br /><br />M-F 7:30am to 5:30pm<br />Sat 7:30am to 2:30pm<br />Sun Closed

"Knox Ford...Where We Treat You As Good As Gold!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 14, 2019

    Hello my name is Dylan I just bought a truck from this dealership Friday and it was an awesome experience. Nick Durrett was my salesman and he did a great... job for only being 21 years old. Very patient and no pressure at all! The only complaint I have Is that it took a pretty lengthy time to get the numbers back for trading in my vehicle and buying the new one. But that was it! It was probably bc it was almost an hour after closing time and the manager has to do it and there was another person before us. But it was an awesome experience and If I ever need a vehicle again I’ll definitely be going back there and I’ll definitely be referring my friends and family to this place!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2018

    Jordan took good care of my car when other dealerships didn't want to be bothered. He talked to me like he'd known me my entire life, extremely friendly,... took time to explain the repairs that were being done. Thank you!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 4, 2019

    Thanks to J.R and Jeff we were able to drive our 2016 Ford Fusion the same day. The staff was very friendly and helpful. I recommend Knox Ford to everyone.... Thank you Knox Ford for making our car buying experience a great one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2017

    Awesome service as usual. The service personnell, actually all personnel, are always friendly and know what they're doing

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2017

    Had a problem with the brakes on my 2005 Freestyle, the mechanic found the problem and did what needed to be done to correct the problem, work was great... in a timely manner, and very friendly personnel.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 8, 2017

    Even though I was not looking to buy a car the service was great. I went in to have my oil changed and was able to have it done within the expected amount... of time. The gentleman that was assisting me was very positive and helpful. It is great to go in to a place and see a smiling face and to have someone to go that extra mile and help. This is the kind of service that will keep me coming back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 26, 2017

    Very professional and quality service. He helped me through the entire process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2017

    Got me right in and quickly completed my 45,000 mile service. Steve is the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2017

    Great job by the ford quick lane team, Steve the lead auto tech knows about his Ford vehicles

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Robbie!

  • 5.0 out of 5
    July 15, 2017

    The Service Department did an awesome job on my Escape. The tune-up was done on time and to the quote.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews