Fred Anderson Toyota of Asheville

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.9
65 lifetime reviews. Includes reviews of Fred Anderson Toyota of Asheville from DealerRater.com
  • Unbelievable

    I just purchased a 2015 toyota tundra limited from JBT. I have bought many, many vehicles over the years and have never experienced anything like ...

    Dealer Response

    We are so happy to hear you had a enjoyable experience while purchasing your new Tundra from us! We truly appreciate your business and hope that y...


    Show Full Review

    I just purchased a 2015 toyota tundra limited from JBT. I have bought many, many vehicles over the years and have never experienced anything like this. Prior to this purchase I contacted over 3 dozen toyota dealers across the country. The no-haggle price was the best I found and the value they gave me on my trade was very very good. Loir, the sales manager I dealt with, was incredible. We conducted almost all the negotiations via email and she was very quick to respond. Like most of us, I always have my guard up when dealing with car dealers. No need with these guys. They were all very honest, straightforward, and no games were played. When I arrived to pickup the vehicle I was able to inspect it, fill out all appropriate paperwork, get the vehicle tour, and leave in under 50 minutes. I cannot say anything bad about this dealership or the buying experience. If you are within driving distance of this dealership, make the trip.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear you had a enjoyable experience while purchasing your new Tundra from us! We truly appreciate your business and hope that you thoroughly enjoy your new Tundra. If there is ever anything we can do for you in the future please let us know!


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  • Vehicle appraisal
    June 12, 2017

    Was told I could get the state form filled out for my very over evaluated car, came per instruction only to be told that since the dealership was ...

    Fred Anderson Toyota of Asheville

    We are concerned about your recent feedback and would like to speak with you about your experience. Providing excellent customer satisfaction is o...


    Show Full Review

    Was told I could get the state form filled out for my very over evaluated car, came per instruction only to be told that since the dealership was sold the wouldn't do it. They are an authorized dealership and could do it but chose not to. Watch out; things changing here maybe not for the better?

    Does not recommend this dealer
    Came in for service or repair
    Fred Anderson Toyota of Asheville

    We are concerned about your recent feedback and would like to speak with you about your experience. Providing excellent customer satisfaction is one of our core principles and we want to ensure we are doing everything possible to provide that to all of our customers. Please reach out to our Service Director, Carla Robinson at (828) 423-2046.


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  • Service Gouge
    June 6, 2017

    Recent service was 58.32% higher than the same service with Jim Barkley...on top of that they did not reset the maintenance reminder resulting in ...

    Fred Anderson Toyota of Asheville

    We are truly sorry about your most recent experience in our service department and are very disappointed to hear that you are considering another ...


    Show Full Review

    Recent service was 58.32% higher than the same service with Jim Barkley...on top of that they did not reset the maintenance reminder resulting in an 1hr 12 min return trip to get it reset...never again!

    Does not recommend this dealer
    Came in for service or repair
    Fred Anderson Toyota of Asheville

    We are truly sorry about your most recent experience in our service department and are very disappointed to hear that you are considering another dealership for service. Though we changed ownership, our staff is the same and will continue to provide the same exceptional customer service you were used to as Jim Barkley. Again, we do apologize that we failed to deliver that level of service during your last visit. Our Service Manager, Jason Taylor has reached out to you to try to resolve this situation with you. If you would like to speak with him immediately please call him at (828) 210-3326.


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2011

Asheville Toyota, Same Team - Same place as Jim Barkley Toyota with same faces you have grown to love for over 25 years but now part of the Fred Anderson (Anderson Automotive Group) Family. The Anderson Automotive Group is a family owned & operated business with locations in both North and South Carolina including Toyota, Nissan, and Kia dealerships. Check out our website AshevilleToyota.com to learn more about what sets us apart even more! Have a question? Call us at 828-667-8888.

"Same Jim Barkley Team; now also save $1,000s with The Fred Anderson Family Plan!"