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Ken Ganley Honda North Olmstead

(4,648 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(4,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Honda North Olmstead from DealerRater.

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Easy service process, on-time and on-budget with great

Easy service process, on-time and on-budget with great communication throughout the process. Pleasant staff that are very knowledgeable regarding truck, parts and installation process.

Easy service process, on-time and on-budget with great

Easy service process, on-time and on-budget with great communication throughout the process. Pleasant staff that are very knowledgeable regarding truck, parts and installation process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This dealership was really great to interact with.

This dealership was really great to interact with. Everyone we came into contact with was helpful and kind.

This dealership was really great to interact with.

This dealership was really great to interact with. Everyone we came into contact with was helpful and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Brooke thank you for your business and 5 star rating! We hope to see you again in the future and hope you are loving your new Honda!

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Everyone I interacted with was helpful, knowledgeable,

Everyone I interacted with was helpful, knowledgeable, and my repair was done quickly. I had a recall prior and my experience was positive which created a trust to return again.

Everyone I interacted with was helpful, knowledgeable,

Everyone I interacted with was helpful, knowledgeable, and my repair was done quickly. I had a recall prior and my experience was positive which created a trust to return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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Nice , prompt ,informative and thorough.

Nice , prompt ,informative and thorough. I took my cat for the first oil change, honda is great no charge for my first one buying brand new, leasing actually

Nice , prompt ,informative and thorough.

Nice , prompt ,informative and thorough. I took my cat for the first oil change, honda is great no charge for my first one buying brand new, leasing actually

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joanie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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The buying experience was ok.

The buying experience was ok. I had to do all the follow up. That was a little surprising

The buying experience was ok.

The buying experience was ok. I had to do all the follow up. That was a little surprising

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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Devan is THE man!

Devan is THE man!! We came in looking at a specific model of car - one of few currently available - and he made it happen! From the moment we walked in looking to replace one vehicle, we?ve walked out with the plan of purchasing a second. Big thanks to Devan for making it possible for us!!

Devan is THE man!

Devan is THE man!! We came in looking at a specific model of car - one of few currently available - and he made it happen! From the moment we walked in looking to replace one vehicle, we?ve walked out with the plan of purchasing a second. Big thanks to Devan for making it possible for us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Belle, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Wendy and the techs went over and above to insure my

Wendy and the techs went over and above to insure my repair was thoroughly diagnosed and repaired. Will return again for any further maintenance needs

Wendy and the techs went over and above to insure my

Wendy and the techs went over and above to insure my repair was thoroughly diagnosed and repaired. Will return again for any further maintenance needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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James is wonderful, polite, and very informative!

James is wonderful, polite, and very informative! Any work I have done there is always superb! Honda always goes above and beyond and I couldn?t be happier with them!!

James is wonderful, polite, and very informative!

James is wonderful, polite, and very informative! Any work I have done there is always superb! Honda always goes above and beyond and I couldn?t be happier with them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kara, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Recommended certain things to be done but did not

Recommended certain things to be done but did not pressure me into doing anything I could not afford. Quick and easy service. High quality inspection.

Recommended certain things to be done but did not

Recommended certain things to be done but did not pressure me into doing anything I could not afford. Quick and easy service. High quality inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, we are so happy to read such a great review about Ken Ganley Honda North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

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I was there for them to change my oil and have my tires

I was there for them to change my oil and have my tires ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge.

I was there for them to change my oil and have my tires

I was there for them to change my oil and have my tires ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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