Reviews
Everyone is very professional and friendly. Fantastic customer service. Tiffany, however, is the best in every part of the process! Factual, honest, friendly, etc.
Everyone is very professional and friendly. Fantastic customer service. Tiffany, however, is the best in every part of the process! Factual, honest, friendly, etc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They make you feel that you are their top priority. Politeness goes a long way.
They make you feel that you are their top priority. Politeness goes a long way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff, nice atmosphere everyone was very nice and helped me with what I needed.
Very helpful staff, nice atmosphere everyone was very nice and helped me with what I needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff is very friendly and helpful. The job they did was great, and I also enjoy the free car wash.
The staff is very friendly and helpful. The job they did was great, and I also enjoy the free car wash.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. Thank you Cody and Mike for all your help!!! Love my new car!!!
Very friendly and helpful. Thank you Cody and Mike for all your help!!! Love my new car!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are thrilled to hear about your positive experience, and we are glad that Cody and Mike provided excellent service. Enjoy your new car and thank you for choosing our business!
My Service Advisor, James Zappitelli, always makes my service visit a pleasant experience. Thanks to James, I always know exactly what is being done to my vehicle--explained in terms I can understand--and what the repair cost will be. I appreciate his honesty because there are never any surprises of forgotten repairs when payment is due. James is truly a valuable asset to the Ken Ganley Honda North Olmsted Dealership.
My Service Advisor, James Zappitelli, always makes my service visit a pleasant experience. Thanks to James, I always know exactly what is being done to my vehicle--explained in terms I can understand--and what the repair cost will be. I appreciate his honesty because there are never any surprises of forgotten repairs when payment is due. James is truly a valuable asset to the Ken Ganley Honda North Olmsted Dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, thank you so much for your kind words, we are thrilled to hear that James provided you with exceptional service! He truly is a valuable asset to our dealership. We appreciate your loyalty and look forward to providing you with a pleasant experience every time you visit us.
Whole experience was great! My Salesperson, Jeff Smith, was awesome! Listened to all my needs/wants. Explained everything to me thoroughly. All went quickly and smoothly. Everyone was very helpful. Very happy with whole process beginning to end. Highly recommend this dealership!
Whole experience was great! My Salesperson, Jeff Smith, was awesome! Listened to all my needs/wants. Explained everything to me thoroughly. All went quickly and smoothly. Everyone was very helpful. Very happy with whole process beginning to end. Highly recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cathy, we're happy you found Jeff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Tiffany was fantastic. Our first time to Ken Ganley Honda was pleasant experience. We would deal with her again!
Tiffany was fantastic. Our first time to Ken Ganley Honda was pleasant experience. We would deal with her again!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for the glowing review! We are thrilled to hear that your first visit to Ken Ganley Honda was a pleasant one, thanks to Tiffany's fantastic service. We look forward to working with you again in the future!
James and his coworker went above and beyond to help with an android auto issue. It was much appreciated!
James and his coworker went above and beyond to help with an android auto issue. It was much appreciated!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the positive feedback! We strive to provide excellent customer service and are glad James and his coworker were able to assist with your android auto issue. We appreciate your business!
Micheal Landino has taken exceptional care of me over the years! I can?t speak highly enough of him, James and Wendy! They are the backbone of the service department!
Micheal Landino has taken exceptional care of me over the years! I can?t speak highly enough of him, James and Wendy! They are the backbone of the service department!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Emily, thank you for your glowing review! We are so lucky to have Michael, James, and Wendy as part of our service team. They always go above and beyond for our customers. We truly appreciate your loyalty!