[{"id":141198,"firstName":"Wendy","lastName":"Fees","titleText":"Service Advisor","shortBioText":"With Ganley Honda since 1999!","emailTxt":"wfees@ganleyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":25,"combinedEmpReviewCnt":214,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e29dd6f2-ffe9-451d-bad8-ead481779e90.jpg","drDealerId":17571,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":491778,"firstName":"Michael","lastName":"Landino","titleText":"Service Advisor","emailTxt":"mlandino@ganleyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":86,"imageUrl":"https://cdn-user.dealerrater.com/images/b20ecdd7b60b.jpg","drDealerId":17571,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":497820,"personPtyId":39886670,"firstName":"Curt","lastName":"Frate","titleText":"Assistant Service Manager","emailTxt":"cfrate@ganleyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17571,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":141185,"firstName":"Tiffany","lastName":"Haggerty-Kruzer","titleText":"Platinum Level Sales Consultant","shortBioText":"Hi my name is Tiffany Kruzer with Ganley Honda. 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Please contact me so I can help you, your friends and family with top customer satisfaction!","emailTxt":"tkruzer@ganleyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":202,"imageUrl":"https://cdn-user.dealerrater.com/images/951e742122a5.jpg","drDealerId":17571,"dealerEmpStartDtUtc":"1009843200","industryStartDtUtc":"978307200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":262822,"personPtyId":39748752,"firstName":"James","lastName":"Zappitelli","titleText":"Service Advisor","shortBioText":"I've been with Ganley Honda as a Service Advisor for over 4 years now and currently own a 2013 Honda Pilot. I will take care of your Honda as I do my own! I hope to meet and work with you soon!","emailTxt":"jzappitelli@ganleyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":136,"imageUrl":"https://cdn-user.dealerrater.com/images/7d93c56dc861.jpg","drDealerId":17571,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"1359676800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":141174,"personPtyId":38559593,"firstName":"Peter","lastName":"Kash","titleText":"Sales Manager","shortBioText":"Pete has been with Ganley Honda since 2003. He lives in Parma Heights with his Wife and 2 kids. 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Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 3:00 PM

Ganley Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2011

Ganley Honda is the proud recipient of the October 2012 Cars.com Driving Confidence Award, for our continued efforts and commitment to Cars.com Dealer Reviews program.

...



At Ganley Honda we offer a complete selection of new and used Honda Cars, Trucks, and SUVs to North Olmsted and the surrounding Westlake, Bay Village, North Ridgeville, Lakewood, Cleveland, Akron, Strongsville, Brunswick and Elyria areas. We take pride in the vehicles we sell and strive to succeed in providing an excellent customer experience. As a leading auto dealership in our community, we are dedicated to providing our customers with great service.

"Get Your Best Price On a New Honda Now!"

Service

Tire Rotation

$24.95

Oil, Filter Change

$30.95

New Brake Pads/Shoes (Front)

$99.95

Heating, Cooling Diagnosis

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1595 lifetime reviews. Includes reviews of Ganley Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    Appreciate that you can schedule service online. They took me at my exact appointment time explained what service I needed, didn???t try to push additional... services, accepted my coupon, and gave me a timeline when my car would be finished. Took a little bit longer than expected, so they gave me an additional discount! I don???t mind waiting a few minutes for an even better deal :). I know going to the dealer well always meet or exceed my expectations.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Landino

    Service Advisor

    (5.0) 86 reviews

  • 4.6 out of 5
    October 11, 2018

    I am very confident that I will be getting excellent service when Wendy Fees is my service advisor. She is knowledgeable, friendly and I trust the advise... she gives.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wendy Fees

    Service Advisor

    (4.9) 214 reviews

  • May 14, 2018

    I bough my car from this dealer in 2012 and I have been taking car for service since then. My experience has always been good.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    From the time I arrived until the time I left, I was treated exceptionally by Michael. He kept me informed throughout the repairing process. I was even... given an online/coupon discount without asking! The car repair was done quickly and efficiently.

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    Does recommend this dealer
    Came in for service or repair
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    Worked with:
    Michael Landino

    Service Advisor

    (5.0) 86 reviews

  • 4.8 out of 5
    October 11, 2018

    Attentive and courteous service from the staff members. Adel Yahya was extremely well informed about the Honda model and lease. Michael Peters in Finance... was quick and efficient. Everyone made me feel very welcome.

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    Does recommend this dealer
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    Worked with:
    Michael Peters

    Business Manager

    (4.5) 20 reviews

    Adel Yahya

    Sales Associate

    NOT RATED

  • 4.8 out of 5
    October 10, 2018

    James Zappitelli did an excellent job taking car of me and my car. It was my first time there and he was very pleasant. Terrific personality.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Zappitelli

    Service Advisor

    (4.9) 136 reviews

  • 5.0 out of 5
    October 10, 2018

    I have worked with Ganley Honda for over 30 years and approximately 12 vehicles between my wife and I. Their attention to detail, experience about their... product, friendliness and constant care ensuring that we are satisfied with our car's, is why we keep coming back to Ganley Honda!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wendy Fees

    Service Advisor

    (4.9) 214 reviews

    Michael Landino

    Service Advisor

    (5.0) 86 reviews

    Tiffany Haggerty-Kruzer

    Platinum Level Sales Consultant

    (4.9) 202 reviews

  • 5.0 out of 5
    October 10, 2018

    I expect my Honda to last a long time and I always follow the dealer's recommendations for service. Ganley Honda is the only place I take my vehicle for... service. Their price is fair, I love the online service appointment scheduling, and I never feel taken advantage of.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Zappitelli

    Service Advisor

    (4.9) 136 reviews

  • 4.6 out of 5
    October 9, 2018

    Very curtious and in and out as promised Curt is always a pleasure to work with Curt has the perfect disposition for his job Thx, Curt!

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    Does recommend this dealer
    Came in for service or repair
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    Worked with:
    Curt Frate

    Assistant Service Manager

    (5.0) 47 reviews

  • 5.0 out of 5
    October 9, 2018

    Ganley has never let me down; always friendly, efficient, and flawless. I have been sending my work to Ganley Honda for three years and plan on continuing... to do so for the foreseeable future. Keep up the excellent work!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wendy Fees

    Service Advisor

    (4.9) 214 reviews

    Ed Stein

    Service & Parts Director

    (4.9) 64 reviews

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