Reviews
Easy service process, on-time and on-budget with great
Easy service process, on-time and on-budget with great communication throughout the process. Pleasant staff that are very knowledgeable regarding truck, parts and installation process.
Easy service process, on-time and on-budget with great
Easy service process, on-time and on-budget with great communication throughout the process. Pleasant staff that are very knowledgeable regarding truck, parts and installation process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership was really great to interact with.
This dealership was really great to interact with. Everyone we came into contact with was helpful and kind.
This dealership was really great to interact with.
This dealership was really great to interact with. Everyone we came into contact with was helpful and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brooke thank you for your business and 5 star rating! We hope to see you again in the future and hope you are loving your new Honda!
Everyone I interacted with was helpful, knowledgeable,
Everyone I interacted with was helpful, knowledgeable, and my repair was done quickly. I had a recall prior and my experience was positive which created a trust to return again.
Everyone I interacted with was helpful, knowledgeable,
Everyone I interacted with was helpful, knowledgeable, and my repair was done quickly. I had a recall prior and my experience was positive which created a trust to return again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Nice , prompt ,informative and thorough.
Nice , prompt ,informative and thorough. I took my cat for the first oil change, honda is great no charge for my first one buying brand new, leasing actually
Nice , prompt ,informative and thorough.
Nice , prompt ,informative and thorough. I took my cat for the first oil change, honda is great no charge for my first one buying brand new, leasing actually
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joanie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The buying experience was ok.
The buying experience was ok. I had to do all the follow up. That was a little surprising
The buying experience was ok.
The buying experience was ok. I had to do all the follow up. That was a little surprising
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Devan is THE man!
Devan is THE man!! We came in looking at a specific model of car - one of few currently available - and he made it happen! From the moment we walked in looking to replace one vehicle, we?ve walked out with the plan of purchasing a second. Big thanks to Devan for making it possible for us!!
Devan is THE man!
Devan is THE man!! We came in looking at a specific model of car - one of few currently available - and he made it happen! From the moment we walked in looking to replace one vehicle, we?ve walked out with the plan of purchasing a second. Big thanks to Devan for making it possible for us!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Belle, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Wendy and the techs went over and above to insure my
Wendy and the techs went over and above to insure my repair was thoroughly diagnosed and repaired. Will return again for any further maintenance needs
Wendy and the techs went over and above to insure my
Wendy and the techs went over and above to insure my repair was thoroughly diagnosed and repaired. Will return again for any further maintenance needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
James is wonderful, polite, and very informative!
James is wonderful, polite, and very informative! Any work I have done there is always superb! Honda always goes above and beyond and I couldn?t be happier with them!!
James is wonderful, polite, and very informative!
James is wonderful, polite, and very informative! Any work I have done there is always superb! Honda always goes above and beyond and I couldn?t be happier with them!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kara, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Recommended certain things to be done but did not
Recommended certain things to be done but did not pressure me into doing anything I could not afford. Quick and easy service. High quality inspection.
Recommended certain things to be done but did not
Recommended certain things to be done but did not pressure me into doing anything I could not afford. Quick and easy service. High quality inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, we are so happy to read such a great review about Ken Ganley Honda North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.
I was there for them to change my oil and have my tires
I was there for them to change my oil and have my tires ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge.
I was there for them to change my oil and have my tires
I was there for them to change my oil and have my tires ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!