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Ken Ganley Honda North Olmstead

(4,674 reviews)
Visit Ken Ganley Honda North Olmstead
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Honda North Olmstead from DealerRater.

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Auto service person was up front on my waiting time.

Auto service person was up front on my waiting time. Also wanted to make he had all parts needed before we even scheduled the next appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Richard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

great service group.

great service group. In take people know their stuff. Straight forward attitude with knowledgeable and attentive staff. Waht a great idea!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Excellent service!

Excellent service! Finished very quickly. The gentleman at the front desk was welcoming and friendly. The repair was done on time, and they also washed my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Karen, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Place is nice and staff is very friendly and helpful.

Place is nice and staff is very friendly and helpful. The car is in good shape and I received a fair price for the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Virginia, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please let us know if there is anything else we can do for you; we are more than happy to help!

Very satisfied ; my sales person was very nice and

Very satisfied ; my sales person was very nice and knowledgeable and very accommodating. She made time to know not only her cars but most importantly made it seem like she knows th customers she was serving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Corazon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Honda North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

Open and honest communications while being amicable yet

Open and honest communications while being amicable yet professional. Quick negotiations to save me time. Skip the xx of the car buying process at Ken Ganley Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Omar, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I go here because of their expert inspections and quality

I go here because of their expert inspections and quality service. I feel safe then driving about. As a single lady this means everything. No headaches.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Donna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Everything went well.

Everything went well. The oil change, tire rotation, and the recall were finished before 5 pm. Dan was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

Absolutely excellent sales person, managers& finance

Absolutely excellent sales person, managers& finance personal. Very patient & professional Honda Ganley staff. Communication & effort tops.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Maday, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Our sales person was perfect man!

Our sales person was perfect man!! Above and beyond!!!! Explain everything perfectly. Everyone should be like him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!