Reviews
All three people I encountered at the dealership we’re
All three people I encountered at the dealership we’re professional and personable. I felt that I was treated with respect and patience.
All three people I encountered at the dealership we’re
All three people I encountered at the dealership we’re professional and personable. I felt that I was treated with respect and patience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my second experience working with Justin to
This was my second experience working with Justin to purchase a vehicle for our non-profit. He was very helpful and patient in finding us the vehicles we were looking for. Justin is very courteous and aims to please!
This was my second experience working with Justin to
This was my second experience working with Justin to purchase a vehicle for our non-profit. He was very helpful and patient in finding us the vehicles we were looking for. Justin is very courteous and aims to please!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
June 25.
June 25. Scheduled an oil change and tire rotation. Time was at 11am. I got there 15 min early. At 12:45 my car finally done. Customer service knew I was upset . I needed to charge my phone and needed my charger out of my car. A man by the name of Brian came to talk to me but he wouldn’t allow me to speak without interrupting me, He basically made excuses for taking so long. He offered me a free oil change to get me to stay with Fitzgerald or to make me happy. Never happened and I am out 2 hrs of my time. Very sad at customer service. Even with my MA coupon, the oil change still $65
June 25.
June 25. Scheduled an oil change and tire rotation. Time was at 11am. I got there 15 min early. At 12:45 my car finally done. Customer service knew I was upset . I needed to charge my phone and needed my charger out of my car. A man by the name of Brian came to talk to me but he wouldn’t allow me to speak without interrupting me, He basically made excuses for taking so long. He offered me a free oil change to get me to stay with Fitzgerald or to make me happy. Never happened and I am out 2 hrs of my time. Very sad at customer service. Even with my MA coupon, the oil change still $65
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I walked in and Justin greeted me promptly.
I walked in and Justin greeted me promptly. He asked what I was interested in and began helping me on my way to another new Toyota vehicle. This was an excellent experience.
I walked in and Justin greeted me promptly.
I walked in and Justin greeted me promptly. He asked what I was interested in and began helping me on my way to another new Toyota vehicle. This was an excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All Shopping Forums Short
All Shopping Forums Short videos Images Videos News Maps Web Books Flights Finance Search tools Feedback Fitzgerald Toyota Chambersburg 4.4(1.7K) Toyota dealer in Franklin County, Pennsylvania ‧ Open Thumbnail Image 128+ Overview Vehicles Reviews Services Photos About By owner Reviews from the web DealerRater 4.9/5 834 reviews Facebook 4/5 94 votes Google review summary 4.4 (1,660) Reviews All truck63 questions48 finance47 trade46 +6 Sort by Most relevant Newest Highest Lowest Dorrell Dyson I recently purchased a vehicle. My sales person was Justin Avilez. He worked overtime with no judgement to help get me in the vehicle I wanted. If you are looking to purchase Justin is who you should see. I also wold like to thank Rick (Uncle Rick). He is another amazing salesman there. Thank you for all your hard work cause I know it wasn't easy but you got me in the vehicle that I 2anted and is very happy with.
All Shopping Forums Short
All Shopping Forums Short videos Images Videos News Maps Web Books Flights Finance Search tools Feedback Fitzgerald Toyota Chambersburg 4.4(1.7K) Toyota dealer in Franklin County, Pennsylvania ‧ Open Thumbnail Image 128+ Overview Vehicles Reviews Services Photos About By owner Reviews from the web DealerRater 4.9/5 834 reviews Facebook 4/5 94 votes Google review summary 4.4 (1,660) Reviews All truck63 questions48 finance47 trade46 +6 Sort by Most relevant Newest Highest Lowest Dorrell Dyson I recently purchased a vehicle. My sales person was Justin Avilez. He worked overtime with no judgement to help get me in the vehicle I wanted. If you are looking to purchase Justin is who you should see. I also wold like to thank Rick (Uncle Rick). He is another amazing salesman there. Thank you for all your hard work cause I know it wasn't easy but you got me in the vehicle that I 2anted and is very happy with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fue muy amable y servicial muy comprensivo y profesional
Fue muy amable y servicial muy comprensivo y profesional en su trabajo y trata de que puedas comprender todo
Fue muy amable y servicial muy comprensivo y profesional
Fue muy amable y servicial muy comprensivo y profesional en su trabajo y trata de que puedas comprender todo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Justin Avilez is so great and took excellent care of us!
Justin Avilez is so great and took excellent care of us! I couldn’t recommend him more!
Justin Avilez is so great and took excellent care of us!
Justin Avilez is so great and took excellent care of us! I couldn’t recommend him more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fitzgerald Toyota Chambersburg is hands down the BEST car
Fitzgerald Toyota Chambersburg is hands down the BEST car dealership I have ever encountered anywhere. When it comes to customer service, there is no one that does it better. I purchased a used Toyota from them on May 30, 2025. My salesman name was Chance, and he went above and beyond to help me. He is a true asset to your company. Thank you, Chance and Fitzgerald Toyota, for creating a customer for life!
Fitzgerald Toyota Chambersburg is hands down the BEST car
Fitzgerald Toyota Chambersburg is hands down the BEST car dealership I have ever encountered anywhere. When it comes to customer service, there is no one that does it better. I purchased a used Toyota from them on May 30, 2025. My salesman name was Chance, and he went above and beyond to help me. He is a true asset to your company. Thank you, Chance and Fitzgerald Toyota, for creating a customer for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
my family has bought two trucks with Justin’s assistance,
my family has bought two trucks with Justin’s assistance, he’s very personable and knowledgeable. He’s awesome!
my family has bought two trucks with Justin’s assistance,
my family has bought two trucks with Justin’s assistance, he’s very personable and knowledgeable. He’s awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I got into a bad car accident that totaled my car, I
I got into a bad car accident that totaled my car, I don't have perfect credit an I go to Fitz to get a car. My my sales rep Justin started to help us get another car. My credit was at a 638 when I went to them. I said a price range that I can afford, an seen a car that I like. He ran my credit on that car n I was approved, 2 weeks past an didn't hear anything back, when I finally got ahold of him for him to tell me the car is to bad damage underneath that he will help us find another car. I started getting reports on my credit has been ran on another car I didn't know anything about, n ran my credit another time after that, when I was already approved from the start. I stop using Fitz cause from them running my credit on multiple cars took my credit down to a 577. Becareful who u use.
I got into a bad car accident that totaled my car, I
I got into a bad car accident that totaled my car, I don't have perfect credit an I go to Fitz to get a car. My my sales rep Justin started to help us get another car. My credit was at a 638 when I went to them. I said a price range that I can afford, an seen a car that I like. He ran my credit on that car n I was approved, 2 weeks past an didn't hear anything back, when I finally got ahold of him for him to tell me the car is to bad damage underneath that he will help us find another car. I started getting reports on my credit has been ran on another car I didn't know anything about, n ran my credit another time after that, when I was already approved from the start. I stop using Fitz cause from them running my credit on multiple cars took my credit down to a 577. Becareful who u use.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase