Jim Hudson Buick GMC Cadillac

Reviews

5.0 out of 5 5.0
356 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 1, 2017

    Outstanding dealership and service department. All employees are friendly and attentive to customer needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2016

    My 85 yr old parents' GMC broke down on their way from NC to Miami. Service advisor Frank took complete responsibility and got them back safely. The customer... service was beyond any I've ever seen. My parents felt comfortable and safe in their establishment and were treated with kindness and respect. Wishing this buisiness many years of success!

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    Came in for service or repair
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  • June 26, 2013

    We bought three new Buick and a Cadillac over the past four years. Jim Hudson Buick/Cadillac gave us the best car buying experience ever, each time. Our... salesperson, Tony, always ensures that each car buying experience is a pleasure. Rick and Neil, in the service department, are always professional, courteous and knowledgeable. The new facility is also very nice. We'll always come back to this dealership.

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    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experiences with our team! We always aim to provide complete customer satisfaction, and we're always thrilled to see famili...ar faces coming back for service and their next vehicle. We look forward to serving you again soon!

  • 5.0 out of 5
    June 2, 2016

    The repair to my tire took less time that I thought. Everyone is helpful.

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    Came in for service or repair
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  • 5.0 out of 5
    May 27, 2016

    Many thanks to Neil M. for expediting the problem with my 2010 SRX. A recently purchased battery replacement was found to have a defective cell. The Tech... immediately discovered the problem and another new battery was installed. Problem solved! My vehicle was then washed and returned to me in short order. Jim Hudson Automotive continues to provide quality service to their customers! Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2016

    Thank you so much for helping me purchase my ATS Cadillac. You went above the call of duty and went to New York to purchase the one I wanted. Thanks to... Mark Black for his professional assistance, and for enlightening me on "how to use" all of the extras and differences from the CTS I traded. Thanks again for your excellent customer assistance.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2016

    Excellent customer service. Tyrone immediately recognized me, greeted me, and got the service started on my car. He was even able to see that the extra... work was completed that was not scheduled. The facilities are in excellent condition and everyone on the inside was courteous. It was a wonderful visit.

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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2016

    I have used other dealerships, but by far, Jim Hudson is the best. It's clean, service is excellent and they always treat me well.

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    Came in for service or repair
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  • 5.0 out of 5
    May 15, 2016

    ready to lease another SRX so I swapped my 2013 for a 2016..It was easy and Lindsey in Auto Exchange handled my experience with the upmost respect to my... requests. I will definitely return for another auto when this lease is up.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2016

    The service advisor wasn't customer service friendly & displayed the attitude of "whatever". At the end of my appointment, he made a smart comment in regards... to my concern about my wipers being stolen from there before. I can't recall his name but I do not want to have anymore encounters with him.

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
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