Terrible customer service by staff Nicole. She was very rude and didn't listen to what I was saying pertaining to the service that I was trying to schedule.
Thank you so much for bring this to our attention. We take our Customer Service very seriously and knowing where we need improvement is important to ...us. Please come see us again!
Outstanding dealership and service department. All employees are friendly and attentive to customer needs.
We bought three new Buick and a Cadillac over the past four years. Jim Hudson Buick/Cadillac gave us the best car buying experience ever, each time. Our... salesperson, Tony, always ensures that each car buying experience is a pleasure. Rick and Neil, in the service department, are always professional, courteous and knowledgeable. The new facility is also very nice. We'll always come back to this dealership.
Thank you for sharing your experiences with our team! We always aim to provide complete customer satisfaction, and we're always thrilled to see famili...ar faces coming back for service and their next vehicle. We look forward to serving you again soon!
My 85 yr old parents' GMC broke down on their way from NC to Miami. Service advisor Frank took complete responsibility and got them back safely. The customer... service was beyond any I've ever seen. My parents felt comfortable and safe in their establishment and were treated with kindness and respect. Wishing this buisiness many years of success!
The repair to my tire took less time that I thought. Everyone is helpful.
Many thanks to Neil M. for expediting the problem with my 2010 SRX. A recently purchased battery replacement was found to have a defective cell. The Tech... immediately discovered the problem and another new battery was installed. Problem solved! My vehicle was then washed and returned to me in short order. Jim Hudson Automotive continues to provide quality service to their customers! Thank you!
Thank you so much for helping me purchase my ATS Cadillac. You went above the call of duty and went to New York to purchase the one I wanted. Thanks to... Mark Black for his professional assistance, and for enlightening me on "how to use" all of the extras and differences from the CTS I traded. Thanks again for your excellent customer assistance.
Excellent customer service. Tyrone immediately recognized me, greeted me, and got the service started on my car. He was even able to see that the extra... work was completed that was not scheduled. The facilities are in excellent condition and everyone on the inside was courteous. It was a wonderful visit.
I have used other dealerships, but by far, Jim Hudson is the best. It's clean, service is excellent and they always treat me well.
ready to lease another SRX so I swapped my 2013 for a 2016..It was easy and Lindsey in Auto Exchange handled my experience with the upmost respect to my... requests. I will definitely return for another auto when this lease is up.