Reviews
Service department is always willing to help with most
Service department is always willing to help with most any customer concerns, Dwayne Brown is a great Service Manager!
Service department is always willing to help with most
Service department is always willing to help with most any customer concerns, Dwayne Brown is a great Service Manager!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. I’m glad our service department continues to support you and that Dwayne Brown makes a strong impression. It’s great to hear you feel taken care of each time you visit. We appreciate you choosing us, and we look forward to seeing you again.
The entire crew was very nice but I id have a problem
The entire crew was very nice but I id have a problem with getting scratches repaired and also getting the navigation system working properly.
The entire crew was very nice but I id have a problem
The entire crew was very nice but I id have a problem with getting scratches repaired and also getting the navigation system working properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. I’m glad the team treated you well, though I’m sorry to hear about the challenges with the scratch repair and navigation system. Your feedback helps us improve, and the team is ready to make sure everything is handled the right way. If you are still experiencing issues, please feel free to contact us. We appreciate you choosing us, and we look forward to seeing you again.
All of the people I dealt with were great but I don't
All of the people I dealt with were great but I don't believe the sales people totally understand how to deal with all of the technology issues.
All of the people I dealt with were great but I don't
All of the people I dealt with were great but I don't believe the sales people totally understand how to deal with all of the technology issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us. I’m glad your interactions with the team were positive. Your note about the technology support helps us improve, and the team is always working to strengthen their knowledge so every customer feels confident with their vehicle’s features. We appreciate you choosing us, and we look forward to seeing you again.
Always have a good experience here.
Always have a good experience here. They saw me without an appointment. Just regular maintenance needed to be done. In spite of the number of customers already there, they got me in and out quickly.
Always have a good experience here.
Always have a good experience here. They saw me without an appointment. Just regular maintenance needed to be done. In spite of the number of customers already there, they got me in and out quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jack, for sharing your experience. We’re glad our team could take care of your maintenance quickly, even without an appointment. It’s great to know you consistently have a good experience with us. We look forward to seeing you again next time.
Very pleasant experience, would definitely return when
Very pleasant experience, would definitely return when the need arose. The salesman was very helpful and easy to talk to.
Very pleasant experience, would definitely return when
Very pleasant experience, would definitely return when the need arose. The salesman was very helpful and easy to talk to.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Victoria! We're happy to hear your visit was such a pleasant one and that our team made the experience easy and enjoyable. We’ll be glad to help you again anytime you’re ready!
I am always greeted at my door with a smile and the
I am always greeted at my door with a smile and the service is fast and reliable! I have been a customer for 16+ years and have purchase more than 15 vehicles from Dick Smith Nissan for work and personal use. I trust their sales and service department!
I am always greeted at my door with a smile and the
I am always greeted at my door with a smile and the service is fast and reliable! I have been a customer for 16+ years and have purchase more than 15 vehicles from Dick Smith Nissan for work and personal use. I trust their sales and service department!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Christy! Your loyalty over the past 16+ years means the world to us. We truly appreciate your continued trust in both our sales and service teams—and it’s always a pleasure to welcome you back with a smile! Here’s to many more years and vehicles together with the Dick Smith Nissan family! 🚗💙
I had a great experience with everyone who interacted
I had a great experience with everyone who interacted with me before, during, and after my visits to the dealership! Everyone was friendly and not pushy!! My husband came with me the second day to finalize everything and he felt the same. Thanks for making this experience so pleasant!
I had a great experience with everyone who interacted
I had a great experience with everyone who interacted with me before, during, and after my visits to the dealership! Everyone was friendly and not pushy!! My husband came with me the second day to finalize everything and he felt the same. Thanks for making this experience so pleasant!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That’s wonderful to hear, Lisa! We’re so glad both you and your husband felt comfortable and well taken care of throughout the whole process. Thanks for choosing us — enjoy your new ride!
Very pleasant and clean waiting room.
Very pleasant and clean waiting room. Constantly kept me updated on my car and what needed to be done.
Very pleasant and clean waiting room.
Very pleasant and clean waiting room. Constantly kept me updated on my car and what needed to be done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re delighted to hear you enjoyed the comfortable waiting area and appreciated the consistent updates on your vehicle. Keeping our customers informed and at ease is always a top priority — we truly appreciate you choosing us!
Although they couldn't find the issue (hopefully a one
Although they couldn't find the issue (hopefully a one time glutch), the tried really hard.
Although they couldn't find the issue (hopefully a one
Although they couldn't find the issue (hopefully a one time glutch), the tried really hard.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Gayle! We appreciate your understanding — and we’re glad Gregory and the team worked hard to get things checked out. Hopefully it was just a one-time glitch, but please don’t hesitate to come back if anything comes up again.
They were very friendly and helpful!
They were very friendly and helpful! They bent over backward to help me out! Even understanding all the new computer systems and that I had the best understanding I could! Great service and would go back there again!
They were very friendly and helpful!
They were very friendly and helpful! They bent over backward to help me out! Even understanding all the new computer systems and that I had the best understanding I could! Great service and would go back there again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words, TCPCOURTNEY! We're so glad you had a positive experience with us. We always aim to make things as easy as possible, especially with new systems. Hope to see you again soon!