Dick Smith Nissan of St. Andrews

It was timely, and sent me off in a clean car. Everyone was helpful and pleasant.

Friendly and don’t try to sell every service available to you. Reasonable wait time when you make an appointment.

Service took too long, over 2 weeks. Service center was mostly non-responsive. My advisor Dave was unprofessional too. I called him several times to know the update, and 9 out of ten times he would not be around the phone. I left him voice message but never got a call back. He said he would let me know about the progress, but never updated me regularly. After leaving my car at the workshop, 5 days later Dave called to let me know that my car will be checked next, then 6 days later he says it needs a starter motor, and will be fixed next day. Another 5 days later i get a call that i can pick up my car. Based on this timeline, you can see what kind of delay and irresponsibility I am talking about. Nobody called me to let me know that there would be 5 days of delay, after they have said "tomorrow". This is just completely unprofessional behavior from a workshop that charges twice the amount of regular price for both parts and labor. The service is nowhere near even acceptable. Frustrating.

This is the best service department in the Columbia South Carolina area.Their staff is very professional.

It is a great dealership, fast and friendly service and courteous employees. Thankful for their help..

The lack of communication during this service request has been more than inconvenience. Messages were left with Lucas and none was acknowledged, much less returned. No update was offered in the two weeks that my car was there. The first phone call we received was nine (9) later to let us know what needed to be fixed.

Great service department. Dwyane Brown is the best. He and his service team goes over what needs to be done and answers your questions

Another great experience. Carter makes me feel like I’m his best customer ever. Always feel like I’ve gotten my money’s worth

Great service, good people, and awesome customer service and support! They are very informative and helpful to whatever you need!!

Very professional and my car was fixed in a timely manner and I was very pleased with the service.