Reviews
Comfortable waiting area with muchies.
Comfortable waiting area with muchies. Should have brought my computer so I could do some things that I usually do at home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, courteous, and kind.
Professional, courteous, and kind. Service is always prompt and precise. Appointments are a great help to busy people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Neat and clean.
Neat and clean. Very welcoming atmosphere. Everyone was very professional. I was impressed with my first of many more visits.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to bring my LS 500 to get serviced, by
Always a pleasure to bring my LS 500 to get serviced, by Jim Hudson Lexus of Columbia!! My service advisor Erik Due is the best in the business. Thanks!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was trying to make a decision between two cars.
I was trying to make a decision between two cars. Guess who won? The Costumer Service at Jim Hudson Lexus! Kyle Reed took care of us during the process. He was very helpful, kind and patient - rare right?! He was knowledgeable, helpful, kind and most of it *not forceful*. Kyle is a great asset to the Jim Hudson Team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rosa, we are thrilled to hear that Kyle’s help and expertise made a difference in your car-buying experience at Jim Hudson Lexus of Columbia! We strive to make the process as enjoyable and stress-free as possible. Thank you for choosing our dealership and for taking the time to share your positive experience with Kyle.
I am very well pleased with service l receive from Jim
I am very well pleased with service l receive from Jim Hudson Lexus. Since l live in Rock Hill l would rather drive to your dealership than to Charlotte. Tanner Carnes is a delight to work with because of his knowledge of maintenance and his interest in his customers. Ms Kimberly Daniels, who sets up my appointments, is such a pleasant, welcoming individual. She and Tanner are exemplary employees for your company. H.Page Connelly, Page 1 LTD
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you had a fantastic experience with Tanner and Kimberly! It's great to know that their knowledge of maintenance and exceptional customer service made such an impact on your visit. Safe travels!
Everything was great Service was great Service rep was
Everything was great Service was great Service rep was great Waiting room area and workstation area was well stocked and made it easy for me to work while I wait
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear that everything went great during your recent visit to Jim Hudson Lexus of Columbia. We're glad our service and service rep met your expectations and that you found our waiting area comfortable and convenient for work. Thank you for taking the time to share your feedback with us!
Very accommodating.
Very accommodating. Staff is very courteous and attentive to details and your needs. Very knowledgeable technicians.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, thank you so much for sharing your experience with Jim Hudson Lexus of Columbia! We hope to see you again next time!
Best customer service I have experienced during a
Best customer service I have experienced during a purchase of a veicle. Darryn is awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Darryn and the Jim Hudson Lexus of Columbia team provided the best service you've ever had! Thank you for trusting us with your business.
The staff at Jim Hudson especially, Shaun Crosier and
The staff at Jim Hudson especially, Shaun Crosier and Kimberly Bowers, go above and beyond to help their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear about your excellent experience at Jim Hudson Lexus of Columbia! It's wonderful that Shaun and Kimberly were able to exceed your expectations and provide you with top-notch customer service. Thank you for sharing your experience with us and we hope to assist you again in the future!