Reviews
My wife and I purchased a Lexus from Jim Hudson Lexus
My wife and I purchased a Lexus from Jim Hudson Lexus dealership in December 2022. Our visit was like no other car buying experience we have ever had. We were greeted by Darryn Russ on arrival and from that point forward, Darryn was extremely professional, customer service oriented and worked with us answering questions and test driving the vehicle. There were no sales gimmicks or pressure. A pleasure to do business with and wonderful follow-up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that you and your wife found the right vehicle working with Darryn and the Jim Hudson Lexus of Columbia team. Congratulations on your purchase, and we hope to see you back again down the road!
Superb Car Buying Experience
My wife and I purchased a Lexus from Jim Hudson Lexus dealership in December 2022. Our visit was like no other car buying experience we have ever had. We were greeted by Darryn Russ on arrival and from that point forward, Darryn was extremely professional, customer service oriented and worked with us answering questions and test driving the vehicle. There were no sales gimmicks or pressure. A pleasure to do business with and wonderful follow-up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on the new Lexus! It is wonderful to hear that the Jim Hudson Lexus of Columbia team delivered a buying experience a step above the rest. We'll be sure to credit this to Darryn for going above and beyond where it mattered most. Enjoy the ride!
Normally my experience is excellent whenever I visit the
Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so you can imagine the disappointment when I noticed that the obvious of you failing to wipe down your dirty handprints prior to exiting my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500
My experience at Jim Hudson is always a positive one
My experience at Jim Hudson is always a positive one because of Shaun. He is accommodating, always smiling and efficient at his job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of Jim Hudson Lexus of Columbia. We are happy to hear that the team was accommodating, helpful, and nice to work with. We appreciate your feedback about Shaun!
Jim Hudson is the only place I take my Lexus for service. Shaun always takes care of my Lexus, always explains costs and always does it with a smile on his face.
Dave was amazing!
Dave was amazing! It was a truly amazing experience. I highly recommend Jim Hudson. Definitely will be back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review of Jim Hudson Lexus of Columbia, Dave! We look forward to working with you again down the road.
As always the service is excellent and my advisor Mr.
As always the service is excellent and my advisor Mr. Melvin Alston was very professional and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the 5-star review of Melvin and our team! Thank you! We hope to see you again soon here at Jim Hudson Lexus of Columbia!
Best Dealership Experience Ever
Purchased a new 2023 RX350 from Terry Capers at Lexus of Columbia. I had a great experience Terry was nice funny very knowledgeable and everything went according to what he told us. He was truly a man of his word & not pushy like some salesman that just want to make a sale. I would definitely recommend him to anyone interested in purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are so glad to hear that Terry delivered such an outstanding purchase experience. Drive safely in your new 2023 Lexus RX 350, and enjoy it! We hope to see you back again at Jim Hudson Lexus of Columbia!
Kyle is a very compassionate salesman.
Kyle is a very compassionate salesman. And it was genuine from the start. I was very impressed with his professionalism, and would recommend him to anyone that is in the market for a new car. I appreciated that he wasn’t the typical pushy salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Linda, it's wonderful to see such positive feedback for Kyle! We are lucky to have him on the Jim Hudson Lexus of Columbia team, and this review will make his day. Thank you for your support, and we hope to see you again down the road!
Terry Capers is a very professional car salesman.
Terry Capers is a very professional car salesman. When I contacted him, I indicated that I wanted a person that had my best interest when purchasing a vehicle and who would make sure that I was given great service. I really appreciate the hands-on approach and his willingness to steer me in the right direction when buying. Terry Wayne Capers is your CARGUY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!
As usual, the experience with.
As usual, the experience with. Jim Hudson dealer is such a pleasant experience. Never duplicated any other place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!