Reviews
2018 Acura RDX
Great experience - Sales and finance department very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review for Victor Oquendo
I received very high quality professional service on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear you received such high-quality service during your recent visit! If there is anything additional we can assist you with, please let us know!
Susie DiDea
Everything went smooth as silk! Great service and wait time was as predicted. Comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Acura Accelerated Service
Was able to install windshield wiper inserts with my oil change service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service That Went Above & Beyond Not One But Twice
I received a true 5 star experience both times I have visited the service department at AutoNation Acura North Orlando. It was refreshing to visit a dealership I had never been to before with an older car and experience such thorough, polite, and prompt service. When Victor called to provide the initial diagnosis and said there were some other things to consider, I thought to myself ?oh boy, here we go.? That mindset was totally unwarranted; not only were the necessary repairs ones I suspected I would have to do eventually, the prices were incredibly reasonable. In fact, the prices for the services below beat that of my longtime mechanic (I paid almost double for tie rods on my ancient Aztek). Victor even offered to provide fully loaded TLX Advance at no cost as a loaner vehicle. On my second visit, I worked with Victor again. He gave me my choice of any model loaner I wanted to drive and got me on my way. When I picked up my vehicle the next day, they not only completed all necessary services but replaced my hood struts and did not charge any labor for that item. Victor even added a coupon to my service bringing to a lower cost than I expected. This incredible service has earned AutoNation Acura a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Acura Black on Black MDX
Josh did an awesome job showing me how to use all the features of the SUV and worked with us after hours to review what he explained at the dealership. He was very professional and courteous. I would recommend to a friend in the market looking for a vehicle to stop by Auto Nation Acura Sanford, Fl
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
10,000 mile service
All good and pleasant I had my 10,000 miles service for my car and the service took place rather quickly and everything was done properly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
AutoNation Acura sanford
Took my tsx in for an alignment victor was very helpful and was in and out very quickly and was satisfied with the result
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Acura North Orlando
Neal our sales man was extremely helpful, attentive and knowledgable. He took time explaining the various features of the car and installing some of them. Though the car sells itself, it had to be ordered and he called us regularly to keep us advised about its status.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we are delighted you had such a great experience working with Neal. If you ever need help, just give us a call. Happy motoring!
Mr Jamie Roffman
Amazing and EZ! Dropped off my car for an oil change. I was provided a loaner even though oil changes don?t warrant them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase