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AutoNation Acura North Orlando

(1,734 reviews)
Visit AutoNation Acura North Orlando
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
New (877) 872-6025 (877) 872-6025
Used (877) 873-3273 (877) 873-3273
Service (866) 993-5979 (866) 993-5979

Reviews

(1,734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2018 Acura RDX

Great experience - Sales and finance department very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review for Victor Oquendo

I received very high quality professional service on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you received such high-quality service during your recent visit! If there is anything additional we can assist you with, please let us know!

Susie DiDea

Everything went smooth as silk! Great service and wait time was as predicted. Comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Acura Accelerated Service

Was able to install windshield wiper inserts with my oil change service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service That Went Above & Beyond Not One But Twice

I received a true 5 star experience both times I have visited the service department at AutoNation Acura North Orlando. It was refreshing to visit a dealership I had never been to before with an older car and experience such thorough, polite, and prompt service. When Victor called to provide the initial diagnosis and said there were some other things to consider, I thought to myself ?oh boy, here we go.? That mindset was totally unwarranted; not only were the necessary repairs ones I suspected I would have to do eventually, the prices were incredibly reasonable. In fact, the prices for the services below beat that of my longtime mechanic (I paid almost double for tie rods on my ancient Aztek). Victor even offered to provide fully loaded TLX Advance at no cost as a loaner vehicle. On my second visit, I worked with Victor again. He gave me my choice of any model loaner I wanted to drive and got me on my way. When I picked up my vehicle the next day, they not only completed all necessary services but replaced my hood struts and did not charge any labor for that item. Victor even added a coupon to my service bringing to a lower cost than I expected. This incredible service has earned AutoNation Acura a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Acura Black on Black MDX

Josh did an awesome job showing me how to use all the features of the SUV and worked with us after hours to review what he explained at the dealership. He was very professional and courteous. I would recommend to a friend in the market looking for a vehicle to stop by Auto Nation Acura Sanford, Fl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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10,000 mile service

All good and pleasant I had my 10,000 miles service for my car and the service took place rather quickly and everything was done properly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AutoNation Acura sanford

Took my tsx in for an alignment victor was very helpful and was in and out very quickly and was satisfied with the result

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Acura North Orlando

Neal our sales man was extremely helpful, attentive and knowledgable. He took time explaining the various features of the car and installing some of them. Though the car sells itself, it had to be ordered and he called us regularly to keep us advised about its status.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we are delighted you had such a great experience working with Neal. If you ever need help, just give us a call. Happy motoring!

Mr Jamie Roffman

Amazing and EZ! Dropped off my car for an oil change. I was provided a loaner even though oil changes don?t warrant them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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