Reviews
Write a reviewCoolant leak 2016 F350
Had a coolant leak , left it to be pressure tested when cool! Needed the truck within few days to haul rv on vacation! Got me in and out quick and work done correctly as usual! Completely satisfied again! Service coordinator joe was friendly and helpful as was everyone else at Shults ford! This is my 3rd new truck since 2009 and I will continue to do business here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always a pleasure
I always have a pleasant experience when I visit Shults. The staff is always kind and courteous. I would highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great prompt service
Dropped off our Mustang for a list of service items (oil and filter, airbag recall, state inspection). Received a call less than 2 hours later indicating the vehicle was ready to pick-up. Although we did not purchase the car here (purchased used out of state), you wouldn't be able to tell based on the high quality service we receive every time we bring it in. This service group is efficient and dedicated to providing quality care. Although we live in Butler, we choose to drive the extra miles to obtain the quality service we receive here. The free car wash service is also a great bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance, exceptional customer service
Routine maintenance needed on a Fusion I purchased at a different dealership. The reps at Shults were fast, courteous, and didn't try to sell me on things I didn't need. When they found out that the maintenance work might take longer than initially anticipated they shuttled me home and picked me up when the work was done at no charge. My experience with the Service department at Shults was extremely positive and I will not only be using them in the future but will also recommend them to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
I'm 82 yrs. young. In all my yrs. of car ownership, I have never experienced the excellent sales treatment and quality service as at Shults ford in Wexford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the kind words and wonderful review! We're honored to be able to serve you, and very humbled by the kind words. We look forward to continuing the great service for you in the future! Thank you!
EXCELLENT SERVICE AND COURTEOUS PERSONNEL
The overall experience of having our automobile serviced at Shultz Ford was exceptional. Everyone associated or that we came into contact with was vr professiona. Thank yoy very much, Ray Stinger of Wexford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review We appreciate your business
quick an pleasant
Friendly comfortable waiting area. Professionals all the way.Repairs were quick and fulfilled.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review We appreciate your business
Bob Hennessy
A great place to buy a vehicle. My wife loves her Escape. I appreciate the great service. I'm more than pleased with Shultz Ford! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review We appreciate your business
Andrew Young - Great service, on time and excellen
Had 35,000 mile service. Service mgr was excellent and very courteous. Several staff stopped by me in the waiting room to see if I needed anything. Facility very nice, but no Capuchino like the Ford location. No problem. Biggest inconvenience however is the fact that you cannot go North from the location and traffic very dangerous. Location could be better from an access point of view. Still, facility is very, very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Four new tires and a modem
Lincoln service department at Schultz is A++ in my book. Bill and his team were very helpful and friendly. The loaner car was all warmed up and ready for me, it was a small amt of paper work and I drove off in the loaner. Since the replacement modem was not available until the next day, Bill encouraged me to keep the loaner and replace the modem the following day. This made things so simple and uncomplicated. VERY customer friendly. I appreciated Bill and special mention of Berky and Neil! Thank you!! I would recommend dealer for service, not purchasing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase