Mercedes-Benz of Orlando

Warning: DO NOT BUY FROM THEM! Low-Class Ethics!! Purchased an NSX here for nearly $120k. After a three-hour drive home, I realized the car wouldn?t lock and both door handles were broken and sticking out ? something I didn?t catch at the dealership because the car was handed to me already unlocked. I contacted the salesman, Morris Spassov, immediately, who said he?d let the manager, Edmond Grigoryan, know and get back to me the next day. Two weeks of silence. I had to follow up myself, only to be told: ?It was sold as-is.? Let that sink in: No follow-up. No courtesy call. No accountability. And they had already made over $12,000 on my trade-in. This isn?t about money ? it?s about basic decency. Refusing to fix a few-hundred-dollar issue after a six-figure sale is unprofessional, unethical, and short-sighted. If you?re considering buying a car here, be careful. The moment they get your money, you?re on your own. DO NOT BUY FROM THEM!!

I highly recommend the Maitland dealership and especially Reza Kharazi to facilitate the purchase of your next Mercedes. Reza Kharazi maintained a professional demeanor and was accommodating throughout our interaction, from the initial text message to the final handshake. He promptly responded to my inquiry, providing comprehensive answers to all my questions. Reza Kharazi efficiently assisted me in acquiring the exact vehicle I desired in a timely manner with minimal effort. This experience has instilled brand loyalty and loyalty to Reza Kharazi, and I look forward to conducting future business with him. Thank you again for providing a truly exceptional experience.

This was the easiest dealership I have worked with. I was in and out. Mercedes-Benz of Orlando was efficient and also ensured that everything was covered at the best price in town. I recommend that anyone go see Mercedes-Benz of Orlando

John was so helpful and professional in dealing with me , he clearly knows my need and provides me with the best options in his showroom.

Overall Rating: 1 Star Pros: – They know how to sell you a car. Cons: – No integrity – No post-sale support – Avoid responsibility – “As-is” excuse even after immediate contact Review: Purchased an Acura NSX for almost $120,000. Drove it off the lot and realized after a 2-hour drive that the car wouldn’t lock and the door handles were sticking out and broken — something I didn’t notice since the vehicle was handed to me already unlocked. I contacted the salesperson immediately. He said he would speak to the manager and get back to me. Never did. Two weeks later, when I followed up, I was told: “It was sold as-is.” This is not how you treat customers — especially after making over $12K on my trade-in and refusing to fix a small issue on a six-figure purchase. They didn’t even have the decency to follow up or explain. Unethical, unprofessional, and disrespectful. Avoid this dealership!! DO NOT BUY FROM HERE!

They delivered my brand new car with several defects. This is the first time I have ever gotten a brand new car with defects. This is also the first time I have ever bought from this dealership and it has been a nightmare. Still waiting on Brian Alburtus to resolve the issues.

We purchased a certified used car at this dealership recently. The staff was helpful, no pressure and we got a good car!

Everyone I came into contact with was very nice and helpful. They went out their way to make sure that I left happy.

Top notch service provided by Mercedes-Benz Maintland, FL. Sales Representative Edison Ramos. Thank you.

I always feel that my business is valued when I walk into the finance director’s office. Victor exhibits extreme professionalism and is definitely an asset to the company. He’s very knowledgeable and explains the importance of purchasing a warranty by giving examples in a manner I can understand. My salesperson, Claudia, has a personable and friendly attitude in the workplace.