Reviews
Excellent service experience and competitive pricing!
Excellent service experience and competitive pricing! Moe, my Service Advisor; Lynwood, the Quick Lane Manager; and James, the Service Tech, were terrific in getting me new the exact tires at a very competitive price. They got them in sooner than promised, and when there was a little glitch on the install, they got it addressed immediately. Will definitely return for service.
Excellent service experience and competitive pricing!
Excellent service experience and competitive pricing! Moe, my Service Advisor; Lynwood, the Quick Lane Manager; and James, the Service Tech, were terrific in getting me new the exact tires at a very competitive price. They got them in sooner than promised, and when there was a little glitch on the install, they got it addressed immediately. Will definitely return for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review, STDriver! We're glad Moe, Lynwood, and James provided exceptional service and got your tires at a great price. We appreciate your trust and look forward to seeing you again!
Excellent service with their home pickup.
Excellent service with their home pickup.drivers are great to talk to and very polite. Nice, clean quick work by the mechanics. Completely satisfied.
Excellent service with their home pickup.
Excellent service with their home pickup.drivers are great to talk to and very polite. Nice, clean quick work by the mechanics. Completely satisfied.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Don! We’re so glad you enjoyed the home pickup service and found our drivers polite and the mechanics efficient. Your satisfaction means a lot to us, and we appreciate your kind words!
Took care of the deal mostly through texts with our
Took care of the deal mostly through texts with our salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or alleviated. Highly recommend this process and this dealership Yeah.
Took care of the deal mostly through texts with our
Took care of the deal mostly through texts with our salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or alleviated. Highly recommend this process and this dealership Yeah.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Jeff! We’re glad Jack made the process comfortable and pressure-free for you. Your recommendation means a lot to us!
Your Service department advisor Von Hamm is an
Your Service department advisor Von Hamm is an exepectional employee in which the company should be so proud to have. He went above and beyond his work ethics. However, I cannot say the same for the management of the Service department as I do not trust them and tend to be unfair.
Your Service department advisor Von Hamm is an
Your Service department advisor Von Hamm is an exepectional employee in which the company should be so proud to have. He went above and beyond his work ethics. However, I cannot say the same for the management of the Service department as I do not trust them and tend to be unfair.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Reddy, I'm sorry about your experience. We would like to investigate the issue further. Please reach out to the Quick Lane Manager, Linwood Lee with your name, as we cannot locate a Reddy in our system. Thank you! Email: linwood.lee@mullinaxford.com
We drove to the dealership to see the car but was told
We drove to the dealership to see the car but was told the car was unavailable. It has a bad transmission & they were deciding whether to fix it or send it to auction. Just a waste of time and gas for us.
We drove to the dealership to see the car but was told
We drove to the dealership to see the car but was told the car was unavailable. It has a bad transmission & they were deciding whether to fix it or send it to auction. Just a waste of time and gas for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re so pleased with our recent purchase at Mullinax
We’re so pleased with our recent purchase at Mullinax Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack gave us the space and time we needed to make the best decision for ourselves . Thank you, Jack, and the entire team at Mullinax Ford NSB.
We’re so pleased with our recent purchase at Mullinax
We’re so pleased with our recent purchase at Mullinax Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack gave us the space and time we needed to make the best decision for ourselves . Thank you, Jack, and the entire team at Mullinax Ford NSB.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience, Erbignon! We're delighted to hear that Jack Tuthill provided helpful information and professional guidance, allowing you the time and space to make the best decision. We appreciate your kind words and are glad you had such a satisfying experience with our team at Mullinax Ford in New Smyrna Beach!
Smoothest transaction I have ever experienced.
Smoothest transaction I have ever experienced. Very friendly and professional. I would diffidently use again.
Smoothest transaction I have ever experienced.
Smoothest transaction I have ever experienced. Very friendly and professional. I would diffidently use again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your excellent review, Linda! We're thrilled to hear that you had the smoothest transaction ever and found our team friendly and professional. We look forward to assisting you again in the future.
Can't say enough about Jack Tuthill our saleman.
Can't say enough about Jack Tuthill our saleman. Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drove 3 hours to make our purchase because of Mullinax Ford not having dealer fees and other B/S fees. No dealer fees, no pushy salesman, and most of all, no pushy finance guy at Millinax Ford New Smyrna Beach. Very glad we made the drive to purchase our truck from this dealership, it was a good experience over all.
Can't say enough about Jack Tuthill our saleman.
Can't say enough about Jack Tuthill our saleman. Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drove 3 hours to make our purchase because of Mullinax Ford not having dealer fees and other B/S fees. No dealer fees, no pushy salesman, and most of all, no pushy finance guy at Millinax Ford New Smyrna Beach. Very glad we made the drive to purchase our truck from this dealership, it was a good experience over all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent review! We're delighted that Jack provided exceptional service before and after your purchase and that our upfront pricing and lack of fees made the drive worthwhile. We appreciate your feedback and are glad you had a positive experience with us.
This is the 3rd truck I have purchased from Mullinax of
This is the 3rd truck I have purchased from Mullinax of NSB. Our salesman, Jack T, was phenomenal. He answered all our questions, and was never pushy or overbearing. He was even patient enough with us to help us with purchasing a new truck over a used one. We do love our new truck, and the better interest rate the manager was able to get. The truck itself, being brand new (2024) had swirls in the paint all over the truck, and several scratches and scuffs in the interior and the exterior on one of the mirrors. I haven’t had the chance to detail it myself yet to see if some marks on the paint will come off or if those are scratches/chips too. I noticed most of them before we left the parking lot with our new truck. Jack asked that we take pictures to document anything else we found. We are waiting to have some accessories installed per the manager for the damage found.
This is the 3rd truck I have purchased from Mullinax of
This is the 3rd truck I have purchased from Mullinax of NSB. Our salesman, Jack T, was phenomenal. He answered all our questions, and was never pushy or overbearing. He was even patient enough with us to help us with purchasing a new truck over a used one. We do love our new truck, and the better interest rate the manager was able to get. The truck itself, being brand new (2024) had swirls in the paint all over the truck, and several scratches and scuffs in the interior and the exterior on one of the mirrors. I haven’t had the chance to detail it myself yet to see if some marks on the paint will come off or if those are scratches/chips too. I noticed most of them before we left the parking lot with our new truck. Jack asked that we take pictures to document anything else we found. We are waiting to have some accessories installed per the manager for the damage found.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Rachel! We're thrilled that Jack provided phenomenal service and helped you purchase your third truck. We're sorry to hear about the issues with the paint and scratches, and we appreciate your patience as we work to resolve them and install the necessary accessories. Enjoy your new truck!
Thanks Steve for a great job.
Thanks Steve for a great job. And thanks to Mullinax for arranging the mobile service he provided.
Thanks Steve for a great job.
Thanks Steve for a great job. And thanks to Mullinax for arranging the mobile service he provided.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Rhonda! We're glad to hear that Steve did a great job and that the mobile service met your needs. Your appreciation means a lot to us.