Rick Hendrick BMW Charleston

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 21, 2020

    John Fulp made my experience with Rick Hendricks BMW great!! He took the time to explain everything and was very personable.

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    Shopped for a new car
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    Dealer Response

    Aimee Viera, we're so glad that John and our Team were able to go above and beyond your expectations! If you ever need anything else from us, please f...eel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 6, 2020

    Salesperson Teresa was fantastic. Will certainly recommend her to friends and family looking to purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Than...k you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    October 8, 2020

    Kirk is the best! Keep up the good work. Thanks for the work and service.

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    Came in for service or repair
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    Dealer Response

    Jc Walker, we are so pleased you enjoyed your visit with Kirk and the team here at Rick Hendrick BMW! If you ever need anything else from us, please f...eel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 30, 2020

    Brought a newly purchased used vehicle in for service. Tyler pulled up the vehicle history and made sure all the scheduled maintenance items were completed... on schedule and had my vehicle back before the promised time!

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    Came in for service or repair
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    Dealer Response

    Brandon Murphy, we are so pleased you enjoyed your visit with Tyler to Rick Hendrick BMW! If you ever need anything else from us, please feel free to ...give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 29, 2020

    Wow, I cannot tell you how awesome this guy is, so friendly and helped me understand what was happening to my car! Absolute best, whatever you're paying... him he needs a raise!

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jacob Billings, thank you for your kind words and this wonderful review about Kirk and our BMW Service Team. Kirk is an amazing asset to our team and... we are so pleased you think so as well. Your recommendation is much appreciated. If you have any further questions, please don't hesitate to reach out! Have an amazing day!

  • 5.0 out of 5
    September 29, 2020

    Kirk Yoon was helpful and knowledgeable. I left very pleased with my experience.

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    Came in for service or repair
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    Dealer Response

    Hi Paige Fries, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Until the ne...xt time we meet, take care! Have a wonderful day!

  • 5.0 out of 5
    September 29, 2020

    Kirk Yoon was great! I would highly recommend him.

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    Came in for service or repair
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    Dealer Response

    Thank you again for taking the time to let us know how Kirk and the BMW team did. We're looking forward to your next visit with us! We hope you have ...a great day!

  • 5.0 out of 5
    July 11, 2020

    Stephen was amazing and working with us. He make sure we got what we wanted an made great conversation. I love his vibez and spirits. Jerry was amazing... too he made sure we could've gotten the payments and everything the way we wanted. I love an appreciate both of them.

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    Shopped for a used car
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    Dealer Response

    Mr. Brown, Thank you so much for your kind words and kudos for Stephen and Jerry! The best part of our job is making clients happy and we are so plea...sed to have provided you with a great experience. Have an amazing day and please make sure to reach out if we may be of any further assistance.

  • 5.0 out of 5
    July 11, 2020

    I just purchased my fourth vehicle from John Fulp at Rick Hendrick BMW. I just have to say every experience with him has been nothing but amazing and he... takes the high pressure old way of doing sales completely out of the picture. I trust him so much and he?s very knowledgeable and goes the extra mile to find me my cars and gets exactly what I want so I?m happy. He?s also one of the nicest guys I know and I?m so loyal to him I can?t imagine buying a car from anywhere else.

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    Shopped for a used car
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    Dealer Response

    Thanks so much, Kris! John definitely has a way of putting our clients at ease during what could be a stressful time. We appreciate your recommendat...ion and you sharing your purchasing experience with John and Rick Hendrick BMW Charleston. We hope you will be a part of our Hendrick family for years to come. If you need anything, please don't hesitate to reach out. We're here to help. Have an amazing day!

  • 5.0 out of 5
    July 8, 2020

    Andrew Luchka was great to work with. He was responsive without being pushy.

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    Dealer Response

    Hello Wendy Ando, we appreciate you taking the time to leave us this feedback. Thank you again for the great review about your experience with our BMW... Client Advisor, Andrew Luchka! Please don't hesitate to let us know how we may be of assistance in the future. Have an amazing weekend!

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