Rick Hendrick BMW Charleston

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 30, 2019

    Dustin my service advisor is always professional and a pleasure to work with.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Charlie Templeton, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give... us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    August 22, 2019

    Always a good experience at ruck Hendrick Bmw of Charleston

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Priscilla, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Thank you agai...n and have a fantastic day!

  • 5.0 out of 5
    August 10, 2019

    Terry Bacon is the best retail sale consultant . He is really kind and friendly., and gives service for customers

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kha Pham, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy Terry and our team could meet your expectations!... Congratulations on your purchase. We hope to be of service to you in the future. Have a wonderful day.

  • 5.0 out of 5
    August 9, 2019

    Great experience have owned a Rick Hendricks Bmw and now have a new onesie

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael Brown, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with our BMW team. Thank you again ...for letting our team know how we did! We look forward to helping again in the future. Take care!

  • 5.0 out of 5
    August 8, 2019

    John was an amazing sales representative! Handled my purchase with care. I have never had such a smooth purchase before, financing with Jon was great and... walked me through the process with ease.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Pamala Stryker, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at R...ick Hendrick BMW! We sincerely thank you for the positive review and look forward to seeing you again soon! Have a great day!

  • 5.0 out of 5
    August 1, 2019

    Dustin Johnson is a pleasure to work with when needed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mark Horine, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! Have an amazing w...eekend!

  • 5.0 out of 5
    August 1, 2019

    2nd car from Rick Hendrick BMW. They are great to work with and serving our car

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Chad Harmon, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy Teresa and our team could meet your expectati...ons! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    July 30, 2019

    My BMW is hands down the epitome of the complete driving experience. It all came together due to the superior sales advisor, John. He was personable,... professional, competent and always in touch. He delivered on all fronts. Always keeping my interests and needs paramount. It is clear he enjoys serving his clients.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Audrey Ivey, we're happy you found John and our staff to be so supportive and professional during your experience here at Rick Hendrick BMW. Thanks fo...r the recommendation, your business, and kind words! Have an amazing day!

  • 5.0 out of 5
    July 13, 2019

    Everything was great. Best place ever. Only place I would buy a car.

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    Shopped for a new car
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    Dealer Response

    Hi Andrew And Neda, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please l...et us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    March 9, 2019

    We went in unsure if we wanted a BMW or a Mercedes?everyone was so helpful and knowledgeable and answered every question?our trade in was fair and I can?t... compliment enough. Buying a car can be very tiresome but they made the experience one where I felt like I was spending time with good friends!

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Lynn Godwin, thank you for taking the time to leave a review for us at Rick Hendrick BMW. Welcome to our Hendrick Family and to the BMW Family! We...'re happy we could meet your expectations! We can't wait to see you again, have a great day.

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