This is the worst dealership i have ever been to. Once you buy the car they forget all about you. We bought a car in November and we have yet to receive... our plates and it is now February. They will also give you a hard time over the due bill. They where suppose to give us an extra key and the navigation SD card. It took me 2months to get the SD card unfortunatley it took alot of my personal time. We are still missing the extra key and more importantly the plates. What makes things worst everytime i call i only got to talk to the receptionist. No manager seemed to be available. Forcing me to leave voicemail after voicemail that no one ever responded to. Needless to say if i had the option of giving them zero stars i would have given them that. STAY AWAY FROM THIS DEALERSHIP, WORST EVER!!!! My fight still continues. 13 Feb 2018. I will keep you all updated.
Gary took the time to teach me all about my new car. I've never owned a new car before so the most modern thing I'd ever used is a CD player. Gary taught... me about the navigation, setting up my Sirius radio, suspension settings in the car, back up camera, syncing my phone, everything!! Two days after I bought my car was daylight savings time and I didn't know how to change my clock. Charlie from service walked me through the process. I bought a Golf R and the manufacturer sent regular looking key fobs, so the service manager was nice enough to change out the plain chrome pieces for R chrome plates on my key fob. Then, Brian in the parts department did research for me on winter wheels and tires for playing in the snow all winter. People I didn't even know passed by me and congratulated and complimented me on my new car. These guys at Dublin Volkswagen are truly amazing!
I have been taking my teenage daughter shopping to look for her first car. Since we have no particular vehicle in mind, we have visited many dealerships.... Larry at Dublin VW has been by far the most knowledgeable and friendly sales representative we have met. He took a great deal of time to explain the features of the vehicles we looked at in great detail, and he was very friendly. We have visited the dealership a few times, and when Larry was busy assisting other customers, we were quickly helped by other sales representatives who were all very helpful and friendly as well.
Gary was very helpful in securing the car we ordered. This is the 2nd vehicle we have purchased from Gary at this dealership; he kept us posted on the... expected ETA of the car, and has followed up a couple time since we have taken possession. Very thorough without being pushy.
I love my new 2016 Passat! It was a pleasure to work with the entire staff at VW Dublin. Sue and Larry provided excellent customer service and expertise.... Dennis is an exceptional GM and lead a great team of professionals who know their stuff. I will definitely recommend to my family and friends!
Made the deal over the phone at 4 pm, picked up the car at 10am the following morning. Great price, great service!!
Great experience! Bought VW Bettle from Paul! He is amazing and funny guy!
I thought that the folks at this dealership were very professional and respectful. They listened to what I was looking for in a car and didn't push anything... else. The process was very smooth. Definitely very kind folks!!
Dublin Volkswagen dealer is worst and the sales guys all ways tell lies about the Car. If they promise something they never fulfill. My suggestion is waste... of time going to that dealer. I never recommend to anyone unless if you decide to deal with them.
Great experience! Bought a car yesterday from Dennis and I am so incredibly happy. He was a wonderful salesman and not pushy at all I told them I was looking... at a few cars at different dealerships I wanted to find the best one at the best price and Dennis was just phenomenal. My boyfriend and I were so impressed, we just had an awful experience with a sales person at another place. It was nice to see someone who actually cared about the person and not just the deal. I got an amazing price on my car and he even had it waxed for me then bought us hotdogs and drinks from the BBQ they were having. Overall just amazing. Go here if you want a new car! Ask for Dennis!