Reviews
Excellent service.
Excellent service. Professional and courteous. Jesse Abbruzzeee was stellar. Went the extra mile to assure my ease and comfort with my vehicle. Will return to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback about Jesse and our team, M.A.! We are thrilled to hear that you had a smooth and comfortable experience with us at Atlantic Subaru. We look forward to welcoming you back in the future. Safe travels!
Pleasant staff, accommodating, friendly, explained all
Pleasant staff, accommodating, friendly, explained all work that needed to be done. Haley was knowledgeable about what I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Atlantic Subaru and for sharing your experience. We will be sure to pass your appreciation along to Haley!
I recently purchased a Subaru Ascent from Atlantic
I recently purchased a Subaru Ascent from Atlantic Subaru, and the entire experience was excellent from start to finish. After i inquired online about a specific Ascent, I received a prompt call from Jesse Abbruzzese. The original vehicle had already been sold, Jesse immediately went to work and found another Ascent that matched my exact preferences-white exterior with the Java brown interior His responsiveness and dedication made a strong first impression, and he continued to be helpful, knowledgeable, and easy to work with throughout the process. The financing process also went very smoothly thanks to Robert Petrosyan,. Even though we decided to add a few additional items and protections to the deal, Robert worked with us to keep our monthly payments within a comfortable range. He clearly explained all of our options and never pressured us into anything, which we truly appreciated. Everyone we interacted with at Atlantic Subaru was professional and courteous. Vehicle selection to financing, to final delivery, the experience was seamless and stress-free. If you're the the market for a Subaru, I highly recommend working with Jesse Abbruzzese and the team at Atlantic Subaru. They truly go the extra mile to make certain you are satisfied. Richard Kelley - a very satisfied customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard, this review makes our day! Thank you for choosing Atlantic Subaru and for highlighting the great work of Jesse, Robert, and the team. We wish you many safe and happy miles in your new Subaru Ascent!
I recently brought my 2018 Subaru Outback to Atlantic
I recently brought my 2018 Subaru Outback to Atlantic Subaru for a routine oil change and tire rotation after returning from our trip to Florida. During the service, I received a call informing me that a few additional maintenance items needed attention. I agreed to move forward, and they provided me with a loaner vehicle right away - no hassle at all, which I really appreciated. A few days later, I picked up my car, but soon after, I noticed a new sound. I brought it back in, and unfortunately, it was the transmission. Initially, the team believed the vehicle was still under warranty, and they promptly took action to support me. They truly went to bat for me and made every effort to help. In the meantime, I had already placed a deposit on a new Subaru Ascent and was counting on the trade-in value of my 2018 Outback as my down payment. A few days later, I received the bad news; the transmission was not covered under warranty, and I'd have to pay out of pocket. I was devastated and unsure what to do next. That's when Service Manager Peter O'Neill stepped in and really came through. I explained my situation - how I had already committed to the new vehicle and needed the trade-in value as part of the deal - and Peter didn't hesitate. He took the bull by the horns and made sure I received the full trade-in value without having to cover the cost of a new transmission. Thanks to him, everything worked out, and we are now the proud owners of a 2025 Subaru Ascent. I also want to give a huge shout-out to the amazing women in the service department: Jesse, Eva, and Haley. These ladies are absolutely outstanding. They keep customers informed every step of the way, are always courteous and professional, and truly have our best interests at heart. Their communication and support made all the difference throughout this process. I can't say enough about the level of care, professionalism, and integrity at Atlantic Subaru's service department. They turned what could have been a really stressful situation into a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your glowing endorsement of Peter, Jesse, Eva and Haley! We are thrilled that the team made a great impression and provided valuable help with your Outback. We are grateful for your business here at Atlantic Subaru and we hope you're loving your new 2025 Subaru Ascent. Safe driving!
Excellent service.
Excellent service. Honest and priced right. Great team from start to finish. Very nice waiting area to read or work while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We appreciate your business, and we hope to welcome you back to Atlantic Subaru in the future. You take care!
Best dealership ever.
Best dealership ever. I live in NY with a house in Falmouth. All of my Subarus have been ruined by NY & CT dealer service. I ONLY use Atlantic Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha, thank you for sharing your support of the team! We are happy to have you as a customer!
Despite living (in Orleans, MA) 40 miles from Atlantic
Despite living (in Orleans, MA) 40 miles from Atlantic Subaru, I use them for all of my servicing needs. They are highly professional, friendly, efficient, and reliable. In over 60 years of driving this is the only dealership I have used for service after purchase - they are that good!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, your continued confidence in our work means the world to us! Thank you for choosing Atlantic Subaru and for sharing your experience in such a glowing review. See you next time!
Just purchased my second Subaru from this dealer.
Just purchased my second Subaru from this dealer. Really great experience. Jesse in sales department was easy to work with and provided great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Atlantic Subaru again! We're delighted to hear that Jesse made your experience a positive one. Enjoy your new Subaru, and we look forward to seeing you next time!
Great service beginning to end.
Great service beginning to end. Setting up the appointment, arranging loaner vehicle, sending estimate and explaining work. Everything done in a timely manner. Always a pleasure to go there even when its an hour drive from my house.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Isy, we're delighted to hear that your experience with Atlantic Subaru was worth the drive! Thank you for highlighting our team's efforts in providing seamless service. We look forward to welcoming you back anytime!
Very pleasant experience from the time I walked in with
Very pleasant experience from the time I walked in with Haley greeted me to the time Rich the mechanic took care of my car and also Pete the manager helped me with my catalytic converter excellent work. They went above and beyond. Very happy going to Atlantic Subaru keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Haley, Rich, and Pete provided such a pleasant experience at Atlantic Subaru! Your satisfaction is our priority, and we're thrilled you felt well taken care of. Thanks for the kind words and support!