Reviews
Write a reviewVery rude business!!!
Very rude business! I saw they were selling the same exact vehicle that I own but with different rims and went in to ask about buying the rims. All of the sales team was instantly like "No, never gonna happen," laughing at me, and then basically rushed me out the door without even looking at what I was talking about. I can understand if they don't want to sell the rims but their response was ugly. It was a really negative experience and I'll be telling friends/family to avoid this place. First impressions tell a lot!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disappointed customer honest dealership in Lee
Bought a 2004 Toyota Tundra and it was great during test drive. After I bought it they did a inspection on it. It passed. But I didn't know how it did. With rusted away shock mounts and cracked frame. Very disappointed in my purchase. I will not recommend them to anyone. Very shady people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great guys, helpful service!
Bought my first car from these guys, they went out of their way to make sure that my car was all equipped and ready to go for the road! Thank you Charlie and Terry! I really enjoyed my experience and would recommend buying from HMH!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You, we truly appreciate your business.
Great Experience
I went to HMH with my mother to look for a used car. Both Charlie and Terry were very helpful. They listened to what my mother was looking for and found a great fit! They were Not high pressure. They were very fair. We appreciate the experience! Would definitely recommend HMH if you are looking for a good fair deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales
purchasing a car By FRED MARCHESE from LEES SUMMIY MO | February 4, 2018 GREAT PLACE PERIOD THE TOTAL TEAN CHARLIE VINCE TERRY MAKE IT A FUN EXPERIENCE THEY TREAT YOU LIKE THEY HAVE KNOW YOU FOREVER I HAVE BOUGHT 3 CARS FROM THEM IN 3 YEARS AND HAVE NO PROBLEMS I HIGHY RECOMEND THEM TO BUY YOUT NRXT CAR FROM THEM THEY ARE THE BEST FRED MARCHESE Rating from FRED MARCHESE Overall: 5 Customer Service: 5 out of 5 Buying Process: 5 out of 5 Quality of Repair: 5 out of 5 Overall Facilities: 5 out of 5
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
purchasing a car
GREAT PLACE PERIOD THE TOTAL TEAN CHARLIE VINCE TERRY MAKE IT A FUN EXPERIENCE THEY TREAT YOU LIKE THEY HAVE KNOW YOU FOREVER I HAVE BOUGHT 3 CARS FROM THEM IN 3 YEARS AND HAVE NO PROBLEMS I HIGHY RECOMEND THEM TO BUY YOUT NRXT CAR FROM THEM THEY ARE THE BEST FRED MARCHESE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really happy customers!
We love our new used car! They knew just what we needed! Very good advice they gave us! There was a piece missing on the car and they had it within a week. Excellent customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service
My family has been buying cars from Charlie and HMH team for the past 20 years. The entire team is very helpful and customer service before, during and after purchase is the best in KC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful
Great overall experience if your looking for a good car HMH will take care of you ask for Charlie the best in the business
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Vince and Charlie were AMAZING!!
We were looking for "the" right van for our family of 8. Vince and Charlie made it painless and effortless. The van I saw online didn't have enough seats so they offered to look around and find me the very one I was looking for. I stressed and stressed about this purchase but they made it possible for me to relax while they did all the work. They weren't pushy or rude and answered all my questions and never made me feel like I was bothering them (I had a LOT of questions). God led me to their dealership and I didn't understand why until I spoke with them on the phone. They were Very gentlemen like. Super helpful and made sure everything was taken care of before I ever got there. They texted me pictures of the van, got me financed and all paperwork done before we ever got there. I'm from Little Rock and driving 6 hours to pick up this van with 6 kids to sit there for hours made me nervous. I would do it all over again. I will continue to do business with these great guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase