Auto Now

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 23, 2019

    Very disappointed with my purchase...I've been dealing with auto now for about 2 1/2 years now never been late with a payment...on January 8 2019 I purchased... a different vehicle from them and have had nothing but problems since...its been in a shop 3 different times a total of 2weeks replacing several different parts...this last time I had to pay for a rental that cost me $250 and then get a bill from the auto shop saying I'm required to pay $200 dollars the dealership wouldn't cover for a vehicle I've owned less then 3month so sad...they will never get my business again!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2018

    Wow! I don’t know where exactly to begin, I was very skeptical about buying a vehicle from Auto Now based on reviews, but I’m so glad I DID! I went in... with a vehicle I already had in mind from looking at the website, I worked with Paul I think is his name he was very professional and has great customer service skills, I hate buying cars so I hate the process but they made it very easy! I bought my vehicle and a few days later I had an issue, I called Jeff the manger and was treated with respect and again great customer service and he took care of the issue 100% didn’t try to haggle or negotiate just took care of it and pleasant to speak with! Most people only right bad things that are not dealerships fault so I’m leaving an excellent review Incase some of you are on the fence! This company really cares about its customers and the quality of vehicles they sell, I’ve bought vehicles from all different places in the metro including commercial lots like ford and this is by far the easiest, most friendliest, and honest! You don’t get this kind of care going through major car companies!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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