Reviews
Knowledgeable and No Pressure Sales Staff
Rick Titus was extremely helpful and knowledgeable. He helped us find exactly what we were looking for and kept us up to date on new/incoming inventory. Thank you Rick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase
Our family has purchased multiple vehicles from Sparks. Sales representatives have always been knowledgeable about their vehicles and have always worked with us to get the vehicle we desired. All employees have been friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing new vehicle
One of the best experiences I’ve ever had in purchasing a new vehicle. Our salesman did a great job answering our questions and helping us make the right decision. We will stay with Sparks Toyota, customer service is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic attention
I was treated like I owned the place. Looking forward to meeting the service department. They found the exact model I wanted and had it ready for delivery in 24 hours, now that’s customer service! Cap
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
We got done speedily! I think it was because it was the end of the month ! Only problem was that he didn't ask me if I wanted 18 or 19 inch wheels so we ended up with the wrong car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Very polite service staff got my vehicle in before my opponent tv in the waiting area and free water or coffee very clean waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service Exceptional!
From the time I pulled my car into the service entrance until I left, everyone was so friendly and explained everything about what service was performed and I call that exceptional customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesperson Bobby Hemphill
The most painless car purchase of my life. Bobby took great care to ensure my new 4Runner was waiting for me. I was away for a month and Bobby took care of EVERYTHING !! So, if your going to purchase a vehicle from Sparks Toyota you HAVE to ask for Bobby !!! Thanks again Bobby !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and relational
We have purchased several vehicles from Sparks Toyota. We continue to return due to the more than satisfactory performance from each one. We have established great relationships with some of the staff there and always leave knowing the deal is profitable for them and more than acceptable for us. To date our family has purchased nine times from this dealership. 2 used and 7 new!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The easiest car I ever brought my salesman was knowledgeable
No pressure tactics up front from the time I walked into the dealership. Answered all of my concerns and steered me to the vehicle for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car