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Classic Buick GMC

(660 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

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Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Buick GMC from DealerRater.

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Very professional and friendly services fast service, car

Very professional and friendly services fast service, car drives really good after oil change thanks

Very professional and friendly services fast service, car

Very professional and friendly services fast service, car drives really good after oil change thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bait-and-Switch: Paid $220 PPI, Then Ghosted – Avoid!

Bait-and-Switch: Paid $220 PPI, Then Ghosted – Avoid! I'm an out-of-state cash buyer from California. I was ready to buy a 2024 BMW X3 M40i at the full $46,987 asking price—all cash, no financing, and I'd handle shipping myself. Told salespeople Daniel Farrington & Jeff Trautman Day 1: cash only. They said get a PPI; if it passes, buy outright in cash and I can arrange my shipping. No financing mentioned. Paid $220 for PPI—it passed. Then Jeff demanded financing, said manager "won't be happy" with cash. I pushed my full-cash offer to the GM David Lancaster (who had texted me: "family-owned, treats customers like family without the games"). Zero response. No word on my offer. They showed the car to others and ghosted—ignored calls, voicemail, texts, detailed email. Classic bait-and-switch: Made me spend time/money, then flipped rules and vanished. Avoid this place. Reported to BBB & CA AG; planning FTC/Texas complaints.

Bait-and-Switch: Paid $220 PPI, Then Ghosted – Avoid!

Bait-and-Switch: Paid $220 PPI, Then Ghosted – Avoid! I'm an out-of-state cash buyer from California. I was ready to buy a 2024 BMW X3 M40i at the full $46,987 asking price—all cash, no financing, and I'd handle shipping myself. Told salespeople Daniel Farrington & Jeff Trautman Day 1: cash only. They said get a PPI; if it passes, buy outright in cash and I can arrange my shipping. No financing mentioned. Paid $220 for PPI—it passed. Then Jeff demanded financing, said manager "won't be happy" with cash. I pushed my full-cash offer to the GM David Lancaster (who had texted me: "family-owned, treats customers like family without the games"). Zero response. No word on my offer. They showed the car to others and ghosted—ignored calls, voicemail, texts, detailed email. Classic bait-and-switch: Made me spend time/money, then flipped rules and vanished. Avoid this place. Reported to BBB & CA AG; planning FTC/Texas complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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It was the best experience I have ever had in my life

It was the best experience I have ever had in my life Mike mango was very good and understanding. I recommend everyone to shop at classic Buick, Chevrolet

It was the best experience I have ever had in my life

It was the best experience I have ever had in my life Mike mango was very good and understanding. I recommend everyone to shop at classic Buick, Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks to my great service advisor, Mike Joyner for

Thanks to my great service advisor, Mike Joyner for taking care of my vehicle repairs. Exceptional service in a timely manner. Regards, C Plemons

Thanks to my great service advisor, Mike Joyner for

Thanks to my great service advisor, Mike Joyner for taking care of my vehicle repairs. Exceptional service in a timely manner. Regards, C Plemons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dave Ramos worked and worked on my vehicle to get me the

Dave Ramos worked and worked on my vehicle to get me the most for my money.

Dave Ramos worked and worked on my vehicle to get me the

Dave Ramos worked and worked on my vehicle to get me the most for my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Michael Joyner was very kind and explained the job that

Michael Joyner was very kind and explained the job that needed to be done. I recommend this gentleman.

Michael Joyner was very kind and explained the job that

Michael Joyner was very kind and explained the job that needed to be done. I recommend this gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I made appointment on line and they responded in a

I made appointment on line and they responded in a seemingly helpful way. So, I asked if they could order a small touch up paint for my vehicle. When I arrived they had not done this small ask, instead saying I would have pay in advance, order it then return to collect it. It?s not like I needed a special part for a 1981 Skylark. It is a 2025 Buick, and they should have it or be able to get it fairly quick. And given that I purchased a 30K vehicle from this dealership they should give me the benefit of the doubt that I?ll honor my word and come in and pay for it while I?m getting my car serviced.

I made appointment on line and they responded in a

I made appointment on line and they responded in a seemingly helpful way. So, I asked if they could order a small touch up paint for my vehicle. When I arrived they had not done this small ask, instead saying I would have pay in advance, order it then return to collect it. It?s not like I needed a special part for a 1981 Skylark. It is a 2025 Buick, and they should have it or be able to get it fairly quick. And given that I purchased a 30K vehicle from this dealership they should give me the benefit of the doubt that I?ll honor my word and come in and pay for it while I?m getting my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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amazing was in and out with my oil change quick!

amazing was in and out with my oil change quick! will come here again! The service advisor was very nice and respectful and answered all the questions i had.

amazing was in and out with my oil change quick!

amazing was in and out with my oil change quick! will come here again! The service advisor was very nice and respectful and answered all the questions i had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Rob Watson is always very helpful and very knowledgeable

Rob Watson is always very helpful and very knowledgeable on our company vehicles and very personable

Rob Watson is always very helpful and very knowledgeable

Rob Watson is always very helpful and very knowledgeable on our company vehicles and very personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Your Service Advisor, Christian Williams, made it easy.

Your Service Advisor, Christian Williams, made it easy. I contacted him directly when it was time for my truck to be serviced and Mr. Williams coordinated the rest.

Your Service Advisor, Christian Williams, made it easy.

Your Service Advisor, Christian Williams, made it easy. I contacted him directly when it was time for my truck to be serviced and Mr. Williams coordinated the rest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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