GR Auto Gallery

The dealership called me to discuss the vehicle I was interested in. It wasn't for me but the fella I talked to wasn't pushy and very professional.

GR Auto Gallery was easy to work with and answered all of my questions promptly and thoroughly. Jacob was accessible and knowledgeable. Buying from out of state and online, car was described and shown the same way it was delivered. A great buying experience and felt confident in the vehicle.

It made a very good impression. I am interested in a Mercedes Benz 380 SL

Everyone at G.R.AutoGallery has been wonderful to work with and answered every question that I have asked! Very knowledgeable in selling a couple of my classic cars . What I liked best is the ability to just come and look at all the classic cars and trucks they have for sale! Other places that sell want you to sit up an appointment like you are scheduling a doctors appointment but these people are easy going and no pressure on you to purchase anything! I like the way they make you feel like family! Great place to do Business and they have a buy back guarantee! What other Business that sells Classics offers this kind of guarantee??

Laura answered my questions and followed up with vehicle repair receipts. No high pressure sales pitch

I sent in an inquiry about a 1990 Porsche 928 GTS. I sent my name, email and phone number. Three days later I still have not received a response.

Looking at cars and came acoss this dealership , inquired about a car and got a fast answer back .

Them: “Having been in business for over 10 years, we have worked with thousands of clients and have built incredible relationships as a result. We pride ourselves on providing the best experience for all parties. Our goal is to have our clients leave feeling respected and that they were treated fairly. However, don't take our word for it. Read the reviews that our past clients have left and see for yourself”. Me: “xx!!!” I brought my 100% CUSTOM Harley Davidson there in the FALL of 2023. This is a SHOW QUALITY BIKE. It took 8 WEEKS JUST to get it LISTED. I sent email after email, call after call with ZERO action. I made sure to give PLENTY of time (weeks) between communication to allow John Burns to DO HIS JOB, with ZERO follow through, though he personally assured me repeatedly that he would take care of it himself. LIE AFTER LUE AFTER LIE FROM EVERYONE IN THE ORGANIZATION. (Owners too btw) Throughout it all, I have been polite, professional and respectful, though it was DEFINITELY not deserved. When it was FINALLY listed, the description was 100% GENERIC stating the model and color. I had provided a well written description of the motorcycle with ALL of the modifications and upgrades, but NONE of it was used. NONE of my requests were listened to. The “professional” photos were JUNK and taken with other inventory behind the motorcycle. You can’t pull down a garage door and put an American Flag or a WHITE tarp or covering on it to give a CLEAN background? REALLY? I am a 100% Disabled Veteran who is unable to ride, do the maintenance or detailing necessary and they KNEW that from Day 1, assuring me that it would be done and was in good hands. The contract requires sellers to PAY for the “professional” photography and detailing which was NEVER DONE. It was FILTHY when we picked it up. I emailed all 3 owners with full details and documentation of my interaction with John Burns and again was polite, respectful and professional asking for assistance because I was unhappy. I simply asked for John to get some assistance because I felt he was likely overwhelmed & if I was PAYING them a HEFTY COMMISSION AND MONTHLY FEE, I should actually GET what I’m paying for. CRAZY, RIIIIIGHT? After TWO WEEKS & ZERO communication AGAIN from ANY of the OWNERS, I called to speak with Jeff, one OWNER. He was IMMEDIATELY defensive and told me they didn’t sell motorcycles, wait, WHAT? So, why do you have 5 in INVENTORY, NOT to include mine? I asked for the “professional” detailer to go detail my motorcycle and asked for him to clean the chrome rims for me because they have oxidation on them and because I was physically unable to do so. He LITERALLY told me that his “professional” detailer didn’t know how to clean motorcycle wheels and if I wanted to have it detailed, I’d have to HIRE someone to do it. I told him that would BE FINE. His response was, “I’ll have him spray a little Windex on them and wipe them off”. ARE YOU KIDDING ME? Needless to say, NOTHING EVER HAPPENED. We picked it up from them in JUNE and there was ABSOLUTELY NOTHING DONE TO PROTECT, CLEAN OR SELL this motorcycle. There was ZERO communication from ANYONE IN THE COMPANY DURING THE ENTIRE NIGHTMARE. During the pick up, they brought out 3-4 of the items that were included with the bike (all of the stock parts, wheels, tires, fenders and seats) and that was it. John told me he had pictures of all of the parts and totes but was mystified when I asked where the REST of my parts were. He said it was all stored together, he had NO CLUE where they were or what they were. MORE LIES. The remaining parts FILLED our SUV. My wife called to arrange the pick up and spoke to Nicole, a receptionist, who then directed her to John Burns. My wife explained we were going to pick it up, he said “we don’t sell motorcycles”, “oh, maybe I called the wrong place” and hung up. CHECKED and called back got Nicole again, who sent her back to John who denied speaking to her 30 seconds ago.

Brendan was very helpful and professional in selling my Corvette convertible. I look forward to doing business with him in the future

No one ever responded to my inquiry. Very disappointed at the lack of professionalism and should have paid attention to the other negative reviews on this dealer.