Import Auto Sales

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 31, 2019

    1.5 years later: Avoid Import Auto. In March 2018, I paid an additional fee on top of purchase price for a new timing belt. They sub'd job out, which was... done incorrectly and negligently. Water Pump installed incorrectly per Toyota's manual, and leaked a couple weeks later. Also, radiator was damaged by the shop when fan was removed. Lastly, car, which is over 6 years old, has hail damage, which I did not notice when purchasing and covered in snow. No courtesy disclosure or notice on the hail damage. Neither Import Auto or the sub shop will stand behind their negligent work, only asking that I pay again for same job. Also, they have refused to respond to three written demand letters from the MN Atty General's Office. So avoid Import if you ever wish to resolve issues that may arise.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    May 1, 2019

    My wife and I contacted Import Auto Sales to ask about details of a vehicle they had listed on the internet. It was a used Audi that we were interested... in. They called us back and answered our questions and we arranged to go test drive the car. The next day we went to look at the car. We liked it alot and asked if we could take it to a mechanic to look at it before we would buy it. The mechanic told us that it had significant body work done on it and that it wasn't good work. We were so surprised because the saleman told us that the vehicle didn't have any damage. We took the car back to the dealership and told them what the mechanic said. They told us that is why the price was so low. We asked why they didn't tell us about the damage before when we asked and they said that they weren't aware of it. We didn't read reviews before going there and are now very glad that we didn't buy a car there because they definitely hide the details about the damage history on their cars. Be careful with this company.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • February 2, 2017

    My experience there was awesome with Max. I looked at the vehicle and test drove it without any pressure. My wife and I came back a few days later and... bought it. The buying process was also quick and hassle free. My vehicle had a small part missing by the push start button area and Max was able to provide that to me free of charge brand new from the dealer. I even got a refunded check for being over charge for the title transfer fees. (No one knew about this) Thank you for being honest to Max and his business partner. I will buy again from this place and also recommend friends and family there. Happy customers here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    April 30, 2019

    My family had a terrible experience. They were arrogant and rude. They treated us like we were stupid for asking questions. We were very concerned about... their reputation of selling cars that were damaged before. We still tried to give them a chance because they had a couple cars that we would have considered but they treated us so terrible that we left. We are so glad that we did because all we ever hear about them is that they are running a shady business and hide things from customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    Import auto sale is the best, i had the most pleasant and professional experience. I purchased 2016 Subaru Impreza Salvage title repairable the guys show... me where the car was hit and how it was repaired the car was in excellent condition and I SAVE a lots of money great buying experience, super excited about the purchase. These people who works here are RESPECTED FRIENDLY AND HONEST, once again I can highly recommend this dealership, Import Auto Sale thank you so much.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2019

    this dealer it's top-notch I bought a car from here,2015 Subaru Impreza salvage title repairable,the guys show me where the car was hit and how it was... repaired the car was in excellent condition, plus I save a lots of money. Thank you guys so much.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 3, 2019

    Without a doubt, this place is overpriced for all the points including all the vehicles and customer service that they provide. If you like to waste your... money, this place is definitely for you.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    January 30, 2019

    Useless place. Wasted my time to find out that 2 out of 3 cars that we were interested in had some sort of Salvage Accident History. On top all cars are... overpriced. Not Good Business!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    January 3, 2019

    Very bad , shiesty group of people work there. Went to find out that many vehicles on their lot had previous body repairs done. I would not trust to... buy a key chain from these fellas.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    December 22, 2018

    Called to schedule the test drive for a Lexus and got Levy on line. He told me that someone will call back in 15 minutes, because he had a customer. 3... days went by and when I called back, some one else said that they sold that car and hung up. I tried to call back several times, got voice mail, finally got an employee that said I should have called earlier and been more demanding and heard laughing in the background. With this type of attitude, I don't think they should be in car sales. We went to Morrie's and bought our Lexus there all in less than a few hours. They have car experience as it should be.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
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