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M&M Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of M&M Auto from DealerRater.

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Misleading information

So I applied for a loan through these guys because my credit is poor, it took the guy hours and hours to reply to any of my messages an then we he got word from his financing underwriters about not being able to approve me somehow, but yet they specialize in poor to bad credit and also have in house financing and somehow i wasn?t approved. Thank you guys for wasting my time on a credit app and bringing my credit down more just for checking it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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buying a vehicle

I purchased my vehicle on February 14 Valentine's day.I truly fell in love that day with my vehicle,the attentive staff, an the whole overall experience at m m auto.Buying a new car can be a very nerve wrecking experience,it also can be scary for single woman that don't know much about cars.Stacy,Cynthia,Tim,Davie,Denny an all the rest of m m auto staff Will be there at your side.And if you still need reinsurance Berry the manger will make sure everthing goes to your satisfaction.Make no mistakes an buy your car at m m auto...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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boooo

I bought a vw Passat turbo for 7000 it lasted about 5 months then the head gasket went up the

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly and Quick

I had the best experience st M&M. They got my deal done and I drove away in about an hour. I got the vehicle I wanted at a reasonable price. My only issue is that it is hard to get in to get the vehicle serviced. Otherwise, excellent place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service and vehicles

I had an enjoyable time at M&M Auto. The salesman were extremely friendly and helpful. I will defiantly recommend this dealer to anyone I know looking for a used car. Unfortunately I was unable to purchase a vehicle but that was because I didn't feel that I was ready for a car payment but as soon as I am, I wont go anywhere other than M&M! The thing that I really loved about my experience was that the salesman knew I wasn't quite ready and they didn't hound me like every other dealership I had been to. They were very understanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great personnel, Great prices!

I just bought my second car from M&M in the past 4 years. I worked with the same two men both times and I LOVED that they both remembered me. As a mother of 3 kids, they listened to what I was looking for and gave me 3 options for vehicles in my price range. Once again, they made the car buying ordeal go smoothly. I am VERY happy again with my experience and would recommend anyone to go to M&M. -Stephanie W

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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very nice calm atmosphere

I went in Originally for a 2004 Chevy tahoe I saw online but the vehicle had been sold so I asked my salesman Rick if he would be able to get me another one just like it. So he then went and spoke a couple of people and was able to find me one quickly to meet what I was looking for I would definitely recommend coming to m&m auto for any used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT DEALER! Nicest salespeople I ever met

I wish MandM auto was first on my list. I was looking for a car for my wife, must have went to 6 or 7 dealers. They all were arrogant, tried to sell us cars we didnt want or too expensive or had some kinda game with extra inspection fees and freight, Maybe it's just me but I thought cars had to come inspected, anyway I just was getting frustrated when my wife heard a radio add for M and M. The person I called seemed nice on the phone so we went ahead took a leap of faith and drove 1 hour Saturday morning. From the moment we met Tim and Barry the manager I felt these people knew cars and financing and wanted the best for me and my wife. Unlike the other places, they had a bunch of cars in my price range and took the time to share all the technical features too. The Maryland Inspection was already done, and guess what, I didn't have to pay extra for it!!!! Anyway, we drove like 7 or 8 cars and ended up with a beautiful Lexus. Mr. Barry got the financing done for a better rate than my bank would do. Needless to say we are two very happy customers. Dan and Sandra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealer is a fluke

They advertise cars then ack up the price on there terms and they try to put in extra charges and fees pay attention

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great service

David, Rick, Tim all emploees was very kindness. I've been to many places, this is the most friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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