Hertrich's Frederick Ford

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4.9
(458 reviews)
Visit Hertrich's Frederick Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 391-2644 (877) 391-2644
Used (877) 230-0351 (877) 230-0351
Service (877) 230-2437 (877) 230-2437

Inventory

See all 162 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2019.
Hertrich's Frederick Ford is proud to serve the Seaford region with quality Ford vehicles. With models like the F-150 Escape F-250 and Explorer we have something for every taste and every need. Come visit us at 26905 Sussex Highway Seaford DE 19973 to see our vehicles and take one for a test drive.
GET MORE at Hertrich's Frederick Ford

Service center

Phone number (877) 230-2437

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.9
(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I am extremely pleased with how quickly I could go ahead

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Andrew my sales person did a great job helping ..

5.0

I am extremely pleased with how quickly I could go ahead

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Andrew my sales person did a great job helping ..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and feedback. We're thrilled to hear that Andrew provided you with excellent service and made the process of purchasing your new truck smooth and efficient. We appreciate your business and look forward to serving you again in the future!

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5.0

This process of purchasing a vehicle has proven to be a

This process of purchasing a vehicle has proven to be a breeze. I worked with Mike Miller at the dealership and he was easy going, knowledgeable and was able to work with any option I needed. I would highly recommend this dealer. Gene Handlin

5.0

This process of purchasing a vehicle has proven to be a

This process of purchasing a vehicle has proven to be a breeze. I worked with Mike Miller at the dealership and he was easy going, knowledgeable and was able to work with any option I needed. I would highly recommend this dealer. Gene Handlin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Wonderful.

Wonderful. Will was the best salesperson we have encountered in years. He went above and beyond to make sure all our questions and needs were taken care of. Thank you Will. Tyrone and Joyce Murray

5.0

Wonderful.

Wonderful. Will was the best salesperson we have encountered in years. He went above and beyond to make sure all our questions and needs were taken care of. Thank you Will. Tyrone and Joyce Murray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great Service!!!!

I am one who hates car shopping. Primarily because of the pressure from salespeople. I was blown away with the service provided by Frederick Ford dealership in Seaford. My salesman, Mike Miller was extremely accommodating in facilitating my purchase of new truck that was just what I wanted. He went the extra mile in taking care of all loose ends with truthful answers and no hidden surprises. I highly recommend this dealership!

5.0

Great Service!!!!

I am one who hates car shopping. Primarily because of the pressure from salespeople. I was blown away with the service provided by Frederick Ford dealership in Seaford. My salesman, Mike Miller was extremely accommodating in facilitating my purchase of new truck that was just what I wanted. He went the extra mile in taking care of all loose ends with truthful answers and no hidden surprises. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Effortless and easy

Mike was absolutely delightful to work with. He made the car buying process so easy and effortless. Definitely will be coming back for a second car later in the future

5.0

Effortless and easy

Mike was absolutely delightful to work with. He made the car buying process so easy and effortless. Definitely will be coming back for a second car later in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Faith, thank you for your wonderful feedback! We're thrilled to hear that Mike provided you with a delightful car buying experience. We look forward to assisting you again in the future when you're ready for your second car. Take care!

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5.0

I am extremely pleased with how quickly I could go ahead

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Aimee my sales person did a great job helping me get the truck I wanted.

5.0

I am extremely pleased with how quickly I could go ahead

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Aimee my sales person did a great job helping me get the truck I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Sales person was Mike Miller.

Sales person was Mike Miller. A good buying experience. No high pressure, very patient and understanding during my week long search and bent over backwards for me.

5.0

Sales person was Mike Miller.

Sales person was Mike Miller. A good buying experience. No high pressure, very patient and understanding during my week long search and bent over backwards for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for the great review! We will pass this along to Mike!

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5.0

I believe we were treated with respect and the dealership

I believe we were treated with respect and the dealership went above and beyond to find what I thought may have been a difficult task, finding my wife and I the vehicle we wanted. Another dealership said they could not find the vehicle and went as far as California and there was nothing. Federico found one in less that 1 day and had it at their dealership the next day

5.0

I believe we were treated with respect and the dealership

I believe we were treated with respect and the dealership went above and beyond to find what I thought may have been a difficult task, finding my wife and I the vehicle we wanted. Another dealership said they could not find the vehicle and went as far as California and there was nothing. Federico found one in less that 1 day and had it at their dealership the next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great experience.

Great experience. Worked with Mike Miller. Was not pushy. Worked with us. Had a good personality. Dealership was very easy to work with.

5.0

Great experience.

Great experience. Worked with Mike Miller. Was not pushy. Worked with us. Had a good personality. Dealership was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

2 trucks 2 months

Went in to pick up my tags from a Transit I just purchased a month prior, while there I saw a dodge utility body truck I liked, price was exceptional low, made a offer and drove it home. Luckily I had brought a friend along for the ride. Which had to drive one home.

5.0

2 trucks 2 months

Went in to pick up my tags from a Transit I just purchased a month prior, while there I saw a dodge utility body truck I liked, price was exceptional low, made a offer and drove it home. Luckily I had brought a friend along for the ride. Which had to drive one home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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