Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle... to our establishment the same day we agreed to a deal. I could not ask for a better experience!
Great experience! See Andrew! He helped us with our purchase of a truck! Knowledgeable and delivered on our needs!
Went on line to look for a new F-150. Was contacted by Fredrick Ford and discussed price. I had a price from a local dealer and Fredrick guaranteed they... would beat it. I went to the dealership, test drove the vehicle and found a color I loved. They beat the price of the other dealer. I am very satisfied with my purchase and would recommend Fredrick Ford to my friends.
Thank you for choosing us to be your dealer. I am glad you got the vehicle you were looking for at the right price. We look forward to continue servin...g you in the future. Enjoy your new vehicle.
As a first time car buyer, i had heard horror stories about the experience. I didn't run into any of those problems while working with Frederick Ford.... Mike was my salesperson, and even though he was new at the time, he was able to answer most of my questions. When he was stumped, the manager was readily available to answer some of my more eccentric questions. They have really great prices, and were able to get my credit approved, even with my relatively short history. The paperwork could not have taken much longer than 15 minutes, and the certified pre-owned warranty is second to none. They really made my first time buying a car stress-free.
My sales person was Mike Curtis!! He is absolutely awesome. He took great care of me. Mr. Curtis made the purchase of my vehicle smooth and painless. If... you're in the market for a vehicle, make sure you go see Mike Curtis!!!
Keith Jerman was very helpful in trying to assist me with finding a used vechicle in my price range. When I am ready to purchase, he has my business. ¿
I purchased a new vechicle aprox 7 months ago and was treated great--spoke to many sales people and management fully aware that I was deep in negative... equity in trade in value even though my vechicle was low mileage about a new or used mustang. I was told that they could work situation out for my purchase on "Black Friday sales"-total bull it was a way to get me to dealer.Spent not only gas to get their--spent aprox 4 hors of my time waiting.Left with not an answer on any deals I was interested in--Called and was told by sales manager he would get back to me--bull no call called both manager and sales person--both busy left message -no call back. It would be a great God send if I won the lottery and wanted to buy 1 of each color in cash--Merry Christmas--NNNOT! I would not recommend doing business with them unless your credit is perfect and an open wallet--do not be on a fixed income and be a veteran
Great experience all around! Bought a car for my niece a year ago and I knew from that experience I would be back when I was ready for a new car of my... own! I just purchased a beautiful vehicle and the whole experience was great! Can't say enough good things about Keith , Coleman , Stoney and the rest of the gang and Frederick !
I recently purchased a 2013 Chevy Silverado & I have nothing but great things to say about everyone. A very courteous, friendly & knowledgeable staff.... They were very helpful in getting me where I wanted to be on price. I went in on a Saturday morning & the sales manager James let me take the truck home for the weekend to try it out. My wife & I went back on Monday & completed the deal. They actually gave me more for my 2012 Chevy on trade than I paid for it! I would recommend Hertrich Frederick Ford to anyone looking for a quality new or used vehicle. Thanks again to Aimee Evans, John Cooney, Sondra & James.
We start and stop at Frederick Ford! Recently purchased a 2014 Expedition EL Limited. Had intended on trying to purchase a 2012 based on the price. Aimee... Bradley brought the 2014 up and the wife fell in love with it. From there, Mark Malone did his usual magic and made us a deal we felt we couldnt turn down. So, now the 2008 Expedition EL Limited we had purchased from HFF is back on their lot, and the 2014 EL is in our garage. HFF has the inventory, the service (we've had several service items handled at their facility and have always been treated wonderfully and remain satisfied), the price, and most importantly, the people to work with from sales, to management, to finance, to service. Thanks again...We'll be back for Number 8.
Jimmie and Lauren we appreciate you taking time to write the review. We have always appreciated your continued support and placing trust in us to be y...our dealer. Thank you for being part of our family. Frederick Ford Staff