Hertrich's Frederick Ford

Reviews

5.0 out of 5 5.0
76 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 18, 2018

    Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle... to our establishment the same day we agreed to a deal. I could not ask for a better experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 29, 2017

    Great experience! See Andrew! He helped us with our purchase of a truck! Knowledgeable and delivered on our needs!

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    Shopped for a used car
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  • November 11, 2013

    Went on line to look for a new F-150. Was contacted by Fredrick Ford and discussed price. I had a price from a local dealer and Fredrick guaranteed they... would beat it. I went to the dealership, test drove the vehicle and found a color I loved. They beat the price of the other dealer. I am very satisfied with my purchase and would recommend Fredrick Ford to my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing us to be your dealer. I am glad you got the vehicle you were looking for at the right price. We look forward to continue servin...g you in the future. Enjoy your new vehicle.

  • 5.0 out of 5
    April 8, 2016

    As a first time car buyer, i had heard horror stories about the experience. I didn't run into any of those problems while working with Frederick Ford.... Mike was my salesperson, and even though he was new at the time, he was able to answer most of my questions. When he was stumped, the manager was readily available to answer some of my more eccentric questions. They have really great prices, and were able to get my credit approved, even with my relatively short history. The paperwork could not have taken much longer than 15 minutes, and the certified pre-owned warranty is second to none. They really made my first time buying a car stress-free.

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    Shopped for a used car
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  • 5.0 out of 5
    April 8, 2016

    My sales person was Mike Curtis!! He is absolutely awesome. He took great care of me. Mr. Curtis made the purchase of my vehicle smooth and painless. If... you're in the market for a vehicle, make sure you go see Mike Curtis!!!

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    February 29, 2016

    Keith Jerman was very helpful in trying to assist me with finding a used vechicle in my price range. When I am ready to purchase, he has my business. ¿

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    Shopped for a used car
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  • 5.0 out of 5
    August 26, 2015

    Great experience all around! Bought a car for my niece a year ago and I knew from that experience I would be back when I was ready for a new car of my... own! I just purchased a beautiful vehicle and the whole experience was great! Can't say enough good things about Keith , Coleman , Stoney and the rest of the gang and Frederick !

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    Shopped for a new car
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  • 5.0 out of 5
    April 6, 2015

    I recently purchased a 2013 Chevy Silverado & I have nothing but great things to say about everyone. A very courteous, friendly & knowledgeable staff.... They were very helpful in getting me where I wanted to be on price. I went in on a Saturday morning & the sales manager James let me take the truck home for the weekend to try it out. My wife & I went back on Monday & completed the deal. They actually gave me more for my 2012 Chevy on trade than I paid for it! I would recommend Hertrich Frederick Ford to anyone looking for a quality new or used vehicle. Thanks again to Aimee Evans, John Cooney, Sondra & James.

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    Shopped for a used car
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  • 5.0 out of 5
    February 7, 2015

    We start and stop at Frederick Ford! Recently purchased a 2014 Expedition EL Limited. Had intended on trying to purchase a 2012 based on the price. Aimee... Bradley brought the 2014 up and the wife fell in love with it. From there, Mark Malone did his usual magic and made us a deal we felt we couldnt turn down. So, now the 2008 Expedition EL Limited we had purchased from HFF is back on their lot, and the 2014 EL is in our garage. HFF has the inventory, the service (we've had several service items handled at their facility and have always been treated wonderfully and remain satisfied), the price, and most importantly, the people to work with from sales, to management, to finance, to service. Thanks again...We'll be back for Number 8.

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    Shopped for a used car
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    Dealer Response

    Jimmie and Lauren we appreciate you taking time to write the review. We have always appreciated your continued support and placing trust in us to be y...our dealer. Thank you for being part of our family. Frederick Ford Staff

  • 5.0 out of 5
    January 26, 2015

    Great Dealership. It was my first time financing a car. The employees were very helpful and knowledgeable. I never felt pressured or uncomfortable in my... car buying experience. Go with Dustin, he's a nice guy and was a great help!

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    Shopped for a used car
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    Dealer Response

    Thank you so much for purchasing your vehicle at Frederick Ford Seaford DE. We appreciate your trust in us and we wish you all the best for a fantasti...c 2015!

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