Ken Garff Hyundai Downtown

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
172 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 6, 2019

    While in Utah my car broke down. I had it towed to Ken Garff Hyundai In Salt Lake City. Their response to my need was timely and kind. I needed a new engine.... They made arrangements for the replacement of the engine and for a rental car for me. I had to leave the car in Salt Lake City with the understanding that they would put in a new engine and have the car shipped to my dealership in California. I was very satisfied with the service I received and the follow up. Every employee that I dealt with treated me with kindness and respect.The engine has been replaced and is in the process of being shipped to my dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 1, 2019

    Great buying experience. No pressure sale. Sales person was friendly and knowledgable. Large inventory to choose from. Helpful in financing the purchase.... Would recommend to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 13, 2017

    This is the fourth time I've bought a car through Ken Garff Hyundai. Every time the experience has been awesome and I get great value for my money.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 15, 2019

    I went in for a year check on my car. The service was done well and timely. Service personnel were courteous and helpful. I was very satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 3, 2019

    They were very helpful getting both of my cars serviced on the same day, I appreciated how quickly they completed the work. Great customer service :)

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    September 30, 2019

    Every other time I've come in for a repair at this location I end up having to come back to get the same thing fixed just a few days or a few months later.... And other work only lasts a few seasons such as my seat heater.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2019

    Fabulous service! Loved our mechanic. They were very speedy. We would go back back any time we needed work done on the car. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 25, 2019

    Just terrible. Haven’t dealt with so many snakes and liars with any other dealership. I don’t recommend them they will swindle you what ever way they can.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We do apologize that you did not have an exceptional experience with us recently. If you would like to address anything else or if you have any furthe...r questions, I would be happy answer them the best I can. Please contact me at brianki@kengarff.com, thank you. – Brain King, General Manager

  • 5.0 out of 5
    September 10, 2019

    I was well pleased with everything at Ken Garff Hyundai. The service was excellent. They also helped me program my electronics system. I would recommend... Ken Garff to anybody.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 6, 2019

    Quality service and people. Always a great experience at Ken Graff Hyundai. From setting the appointment to the friendly greeting from the service staff,... to the comfortable waiting area with nice refreshment and the short stay while my car is serviced. Feels good to leave knowing my car has been in great hands receiving quality service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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