Reviews
I almost drove 400 miles because I thought a car was damage-free. However, in the walk-around video, I saw damage. Then in other pictures, I saw a football-sized dent they had tried to pop out. Their answer was, "a small dent does not mean a vehicle was in an accident" and "I will be closing your inquiry. Take care!". Thankfully I didn't trust them and make the drive.
I almost drove 400 miles because I thought a car was damage-free. However, in the walk-around video, I saw damage. Then in other pictures, I saw a football-sized dent they had tried to pop out. Their answer was, "a small dent does not mean a vehicle was in an accident" and "I will be closing your inquiry. Take care!". Thankfully I didn't trust them and make the drive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to address your concerns. Please reach out to our Service Director, Dustin Guyton, at 864-877-0711 ext. 160 when you have a chance. Thank you, and we look forward to hearing from you.
We had a great experience buying an Explorer. The staff is great and very helpful.
We had a great experience buying an Explorer. The staff is great and very helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate they worked me in without an appointment, they did everything I requested and fixed the problem. This car is 17 years old, but it only has 138,000 miles on it. It has been a wonderful car, I wish Ford still made them.
I appreciate they worked me in without an appointment, they did everything I requested and fixed the problem. This car is 17 years old, but it only has 138,000 miles on it. It has been a wonderful car, I wish Ford still made them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Evan in service department is great and everyone else...great dealership to work with..........great experience and very professional group to accommodate the customer.....highly recommend
Evan in service department is great and everyone else...great dealership to work with..........great experience and very professional group to accommodate the customer.....highly recommend
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mobile service was a surprise to me and D&D did a great job taking care of some recalls and service. Trey was very professional and diligent doing the work five star service
Mobile service was a surprise to me and D&D did a great job taking care of some recalls and service. Trey was very professional and diligent doing the work five star service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.
DD Customs promises a great bed liner but end up damaging the paint on all three sides of your pickup when removing the tape. They never mention that things might go wrong, even though they admit it happens, and then refuse to fix or refund the botched work. Go there at your own risk.
DD Customs promises a great bed liner but end up damaging the paint on all three sides of your pickup when removing the tape. They never mention that things might go wrong, even though they admit it happens, and then refuse to fix or refund the botched work. Go there at your own risk.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for sharing this recent experience with us. Please reach out to our Service Director, Dustin Guyton, at 864-877-0711 ext. 160 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
DD Customs promises a great bed liner but end up damaging the paint on all three sides of your pickup when removing the tape. They never mention that things might go wrong, even though they admit it happens, and then refuse to fix or refund the botched work. Go there at your own risk.
DD Customs promises a great bed liner but end up damaging the paint on all three sides of your pickup when removing the tape. They never mention that things might go wrong, even though they admit it happens, and then refuse to fix or refund the botched work. Go there at your own risk.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everything was handled quickly and efficiently. was the best repair experience I have ever had. I was truly surprised at how pleasant the experience was.
Everything was handled quickly and efficiently. was the best repair experience I have ever had. I was truly surprised at how pleasant the experience was.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Trey was the Mobile Mechanic that came out to my job and serviced my truck for me. Very fast, very professional, and did a great job!
Trey was the Mobile Mechanic that came out to my job and serviced my truck for me. Very fast, very professional, and did a great job!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My D and D dealership purchase experience was flawless. I special ordered a 2026 Mustang GT premium convertible and was treated with respect by the salespeople Mr Harrison Casanova who was very knowledgeable about his product and helpful in ensuring I got exactly what I was looking for. The finance office was exceptional as well only offering useful services with the cash sale . Every step of the way all the people who answered the phones and greeted us were pleasant. I would highly recommend this dealership.
My D and D dealership purchase experience was flawless. I special ordered a 2026 Mustang GT premium convertible and was treated with respect by the salespeople Mr Harrison Casanova who was very knowledgeable about his product and helpful in ensuring I got exactly what I was looking for. The finance office was exceptional as well only offering useful services with the cash sale . Every step of the way all the people who answered the phones and greeted us were pleasant. I would highly recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!