Reviews
My Wife loves it I don't Drive the Little Car But she's Overwhelmed.
My Wife loves it I don't Drive the Little Car But she's Overwhelmed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sonia and her team are always efficient and friendly. Recommended service for my service great job.
Sonia and her team are always efficient and friendly. Recommended service for my service great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for an oil change was done fairly quick and Sonia kept me in the loop the whole time. Great customer service!
Went in for an oil change was done fairly quick and Sonia kept me in the loop the whole time. Great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Routine customer for over 8 years, staff is always friendly and attentive. Service was completed as soon as possible with no issues or complaints to speak of.
Routine customer for over 8 years, staff is always friendly and attentive. Service was completed as soon as possible with no issues or complaints to speak of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer for over 8 years! We truly appreciate your kind words about our friendly and attentive staff. It's our goal to provide excellent service, and we're thrilled to hear you had a great experience. We look forward to serving you for many more years!
Amazing - everyone was accommodating and made the process quick. I did not have to wait long for my new car.
Amazing - everyone was accommodating and made the process quick. I did not have to wait long for my new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re happy everyone made the process easy and got you into your new car quickly. Enjoy your new ride!
Clean Professional Friendly Interested Helpful Knowledgeable Understanding Great Service Listens Straightforward Passionate Open Good communicators
Clean Professional Friendly Interested Helpful Knowledgeable Understanding Great Service Listens Straightforward Passionate Open Good communicators
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We appreciate you recognizing our team and are glad you had a great experience at Planet Nissan!
I made a 10:00am appointment for maintenance service. Upon arrival I was told it would take 2 to 3 hrs. Why the appointment then!? 2nd. After work was finished I was told to pick up my keys from the porter no charge because I got several visits for maintenance when I bought my vehicle. I picked up my Titan and headed home I did not receive any paper work on what work was done on my vehicle, such as oil change and what oil was replace such as full synthetic, lube . On the way home my screen showed that the tires needed air! I assumed that was a maintenance/ safety check! Which would be done??
I made a 10:00am appointment for maintenance service. Upon arrival I was told it would take 2 to 3 hrs. Why the appointment then!? 2nd. After work was finished I was told to pick up my keys from the porter no charge because I got several visits for maintenance when I bought my vehicle. I picked up my Titan and headed home I did not receive any paper work on what work was done on my vehicle, such as oil change and what oil was replace such as full synthetic, lube . On the way home my screen showed that the tires needed air! I assumed that was a maintenance/ safety check! Which would be done??
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your frustration and appreciate you letting us know about your experience. We want to make sure our customers know what was done to their vehicles and have a clear understanding of their visit. We appreciate you bringing this to our attention. Please contact us at our earliest convenience, to answer any remaining questions you may have.
Excellent customer service. They were very clear in any information given to me and found the exact truck I wanted.
Excellent customer service. They were very clear in any information given to me and found the exact truck I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re glad our team could help you find the truck you wanted and make the process easy. Enjoy your new truck!
Mike really worked some magic to get me into a great used car! I didn't have credit, good or bad, because I've always paid for everything with cash. Mike was able to get me a 2019 vehicle with only 25,000 miles that I'm so grateful for. Being able to get back & forth to work in a reliable car makes all the difference. I would recommend Mike Bata at Planet Nissan to give you the best deal and excellent customer service.
Mike really worked some magic to get me into a great used car! I didn't have credit, good or bad, because I've always paid for everything with cash. Mike was able to get me a 2019 vehicle with only 25,000 miles that I'm so grateful for. Being able to get back & forth to work in a reliable car makes all the difference. I would recommend Mike Bata at Planet Nissan to give you the best deal and excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that Mike was able to help you find the perfect used car. Your satisfaction means the world to us, and we appreciate your recommendation. Enjoy your new ride, and we look forward to serving you again in the future!
Fantastic service. Sonia was great. Disappointed that whenever I go there they do not wash my truck.
Fantastic service. Sonia was great. Disappointed that whenever I go there they do not wash my truck.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad Sonia took great care of you. We appreciate you mentioning the truck wash and will keep your feedback in mind as we work to improve the experience for our customers.