Reviews
Ryan is the best at Planet Nissan! Great customer service, very professional, and always goes above and beyond. Highly recommend!
Ryan is the best at Planet Nissan! Great customer service, very professional, and always goes above and beyond. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service dept on this visit was actually outstanding much better than prior visits. Above and beyond
The service dept on this visit was actually outstanding much better than prior visits. Above and beyond
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ruben is always eager to assist and update during my services. He understands that I work out of my truck and always makes sure that I get out on time. Excellent customer service.
Ruben is always eager to assist and update during my services. He understands that I work out of my truck and always makes sure that I get out on time. Excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great location with excellent customer service. Very helpful and explains in detail what the concerning issues were. Great job everyone.
Great location with excellent customer service. Very helpful and explains in detail what the concerning issues were. Great job everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did work fast and efficient, and didn’t take up most of my day, very appreciative.
They did work fast and efficient, and didn’t take up most of my day, very appreciative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional service my scheduled appt was on time and quick. I waited for service and it was under 1 hour waiting time.
Very professional service my scheduled appt was on time and quick. I waited for service and it was under 1 hour waiting time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Performed service as needed. Always great with explaining what is needed. While there shuttle took me to grab breakfast across the street. Very convenient.
Performed service as needed. Always great with explaining what is needed. While there shuttle took me to grab breakfast across the street. Very convenient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was completely blown out and my work order was closed while I was awaiting a disposition from my service writer. My warranty company was not honoring my warranty or the actual part that needed replacement requires Nissan to replace an entire rear end assembly instead of just replacing the bad part included within the read end carrier assembly mounting bushing. Ridiculous that Nissan would NOT replace just the bad component and rip off the customer for over three thousand for an assembly that is OK just fime
I was completely blown out and my work order was closed while I was awaiting a disposition from my service writer. My warranty company was not honoring my warranty or the actual part that needed replacement requires Nissan to replace an entire rear end assembly instead of just replacing the bad part included within the read end carrier assembly mounting bushing. Ridiculous that Nissan would NOT replace just the bad component and rip off the customer for over three thousand for an assembly that is OK just fime
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Ken was great about keeping in touch with me, I wasn’t happy when the engine light came on yesterday and I. Had to bring my car back, but it was their fault and got it fixed for me
Ken was great about keeping in touch with me, I wasn’t happy when the engine light came on yesterday and I. Had to bring my car back, but it was their fault and got it fixed for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very upfront and honest. Had poor experiences with other dealerships, Planet Nissan was easy to work with.
Very upfront and honest. Had poor experiences with other dealerships, Planet Nissan was easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car