Reviews
Clean Professional Friendly Interested Helpful Knowledgeable Understanding Great Service Listens Straightforward Passionate Open Good communicators
Clean Professional Friendly Interested Helpful Knowledgeable Understanding Great Service Listens Straightforward Passionate Open Good communicators
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I made a 10:00am appointment for maintenance service. Upon arrival I was told it would take 2 to 3 hrs. Why the appointment then!? 2nd. After work was finished I was told to pick up my keys from the porter no charge because I got several visits for maintenance when I bought my vehicle. I picked up my Titan and headed home I did not receive any paper work on what work was done on my vehicle, such as oil change and what oil was replace such as full synthetic, lube . On the way home my screen showed that the tires needed air! I assumed that was a maintenance/ safety check! Which would be done??
I made a 10:00am appointment for maintenance service. Upon arrival I was told it would take 2 to 3 hrs. Why the appointment then!? 2nd. After work was finished I was told to pick up my keys from the porter no charge because I got several visits for maintenance when I bought my vehicle. I picked up my Titan and headed home I did not receive any paper work on what work was done on my vehicle, such as oil change and what oil was replace such as full synthetic, lube . On the way home my screen showed that the tires needed air! I assumed that was a maintenance/ safety check! Which would be done??
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. They were very clear in any information given to me and found the exact truck I wanted.
Excellent customer service. They were very clear in any information given to me and found the exact truck I wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mike really worked some magic to get me into a great used car! I didn't have credit, good or bad, because I've always paid for everything with cash. Mike was able to get me a 2019 vehicle with only 25,000 miles that I'm so grateful for. Being able to get back & forth to work in a reliable car makes all the difference. I would recommend Mike Bata at Planet Nissan to give you the best deal and excellent customer service.
Mike really worked some magic to get me into a great used car! I didn't have credit, good or bad, because I've always paid for everything with cash. Mike was able to get me a 2019 vehicle with only 25,000 miles that I'm so grateful for. Being able to get back & forth to work in a reliable car makes all the difference. I would recommend Mike Bata at Planet Nissan to give you the best deal and excellent customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service. Sonia was great. Disappointed that whenever I go there they do not wash my truck.
Fantastic service. Sonia was great. Disappointed that whenever I go there they do not wash my truck.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect work! My car has become quieter. I will always bring it here for oil changes.
Perfect work! My car has become quieter. I will always bring it here for oil changes.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department here is great - and Jennifer helped me with a past issue beforehand. I've been mostly happy with Planet Nissan. My one piece of feedback is around tire rotations. Seems like there should have been a rotation done on this visit based on the last time they were rotated -but that didn't happen.
Service department here is great - and Jennifer helped me with a past issue beforehand. I've been mostly happy with Planet Nissan. My one piece of feedback is around tire rotations. Seems like there should have been a rotation done on this visit based on the last time they were rotated -but that didn't happen.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
they have the best customer service and quick turnaround time great workers and service h
they have the best customer service and quick turnaround time great workers and service h
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, I was well taken care of. Everything handled beautifully for me and I greatly appreciate it.
As always, I was well taken care of. Everything handled beautifully for me and I greatly appreciate it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Daniel and Mike were so helpful and understood my needs and delivered . Very professional and friendly. It was an awesome experience which today is hard to find. The environment was very friendly and comfortable. I definitely recommend them to anyone looking to purchase a car. Thank you Daniel, Mike and the rest of the staff.
Daniel and Mike were so helpful and understood my needs and delivered . Very professional and friendly. It was an awesome experience which today is hard to find. The environment was very friendly and comfortable. I definitely recommend them to anyone looking to purchase a car. Thank you Daniel, Mike and the rest of the staff.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car