Planet Nissan

Dealership clean but Scooby Do on tv for hrs? Cartoons really? When I walked in and when I was leaving it took several minutes to be acknowledged. Got text from partner who was at work car was done. They couldn't walk 30 feet to waiting area to tell me it was done..i have bought 2 cars from Planet within 3 years.Probably.wont use this dealership again. On the positive I called on Friday right before closing and was able to get Saturday appointment which I appreciated and wait was only 2 hours.

I love Planet Nissan! Ken is always super nice whenever I go in for my oil change or regular maintenance on my car. He’s personable and keeps me informed on what’s going on with my car. This place and the people are always awesome!

As always service was great! I have never had issues and appreciate the commitment and dedication of the staff to return my vehicle with no issues.

I bought a brand new vehicle from this dealership and off the lot the vehicle was no inspected properly. Trim pieces had fallen off and weren’t reinstalled prior to selling I had to find them stuffed in the storage compartments. Protectant paint film was not installed properly even though the dealership charges 1,995 for this, with no option to decline package. Film was lifting on edges from day one. All these issues I discovered and brought to the attention of the dealership which they had me bring the vehicle in. They replaced the wrong protective film in the wrong area and left the improperly installed film. They attempted to reinsert the headline plug trim piece and when doing so bent the headliner and the worst part is a day later the plug popped back out. So now I’m still left with a hole in my headliner but now it’s bent. The service done on my car, at least for the headliner part, is absolutely unacceptable and I’m not sure who signed off on the work being done. It puts a questionable doubt on the skill set and experience on the service technicians who work at the dealership. I have to bring the vehicle back and hopefully not waste more time and gas on things that should be simple fixes for a dealership of this caliber…a headliner plug and small paint film.

Everyone at the dealership was very friendly and helpful. We will definitely be back and recommend to others!

Sonia and team were awesome when my battery died under warranty. Service is always quick and dependable. Love this place! My one minor criticism...could you please wash it next time? I have been there 3 times since July and not a wash any time. Not a deal breaker, just would be a nice perk.

I’m very glad I decided to switch to Planet Nissan. After many years of loyalty to another Nissan dealership I was treated very poorly and decided enough is enough! I was pleasantly surprised to see Ken Vontalge at Planet. I knew him from the previous dealership. Ken always keeps me updated and I feel that I can trust him. Everyone that I encountered at Planet Nissan was friendly and helpful. Nice waiting areas and amenities.

Daniel and the team at Planet Nissan made this process quick and easy. This is the fourth car I have bought here and I’ve never had a bad experience.

The store representative alex was great, the car was great too except for the back camera on mine

I had great experience in Planet Nissan ,everything was highly professional ,I love my car .Big thanks to sales person Alex.