Bolufe Auto Sales

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
14 lifetime reviews.

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  • 1.0 out of 5
    June 4, 2020

    None of the prices online are real! We came in to purchase 2 vehicles and they told me that the prices did not include a $2,000 down payment that was not... mentioned at any point during the previous visit. They argued that they explain this online, then proceeded to show me the tiniest little sentence hidden at the very bottom of their enormous website, which ambiguously suggested this. To make things worse, I had paid two $1,000 deposits during the first visit so the cars would be saved for me (I was assured by the dealer that if I paid these deposits, the cars would be set aside so NO ONE would take it). When I came back 3 days later, they said they had sent one of the cars to auction and it was no longer available to me. They then proceeded to make an endless list of excuses so they wouldn't have to pay me back the deposit, until I basically had to yell at them to give me back my money because I wasn't going to make any deals with them. Stay away from this place, nothing good can come of it!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2019

    I am very happy with the whole process :) From initial meeting all the way though driving away in my new car. Thanks Javier, I highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    April 26, 2019

    All they want to do is scam you. They will not sell anything at the advertised price, it’s only a tool to bring you in and scam you out of your hard earned... money. I feel very badly for all the people they prey upon.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to provide the feedback and we apologize for what transpired. Even though we serve hundreds of satisfied customers every we...ek one unhappy customer is one too many. We want an opportunity to address your concerns. Please email your contact information our Relations Manager at Internetsales@bolufeautosales.com and he will reach out to you.

  • 4.0 out of 5
    April 4, 2019

    They were very clear with me. They let me know off the bat on the phone the fact that the car I was interested was already sold. That was really considerate... on their part. They offered me another car but that was the one I could pay. Thanks Bolufe Auto Sales very much.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hello Leo, We appriciate your feedback! We hope to earn your business in the future.

  • 1.0 out of 5
    March 19, 2019

    I went to see an infinity tonight that was listed at about 16,900.00. When I arrived and asked if the price was as advertised they said that you can’t... pay attention to the advertised price and that their cars are repos and they had to call the bank to negotiate the price. They came back and told me the price was over 20,000.00 plus a 1,000.00 dollar dealer fee. What a scam. If you go thinking your going to get even close to the advertised price it’s not going to happen.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 12 found this review helpful. Did you?
    Dealer Response

    I'm sorry to hear you are dissatisfied with our advertising. We do sell Bank Repossessed cars and we negotiate with our Banks on your behalf to get th...e best prices below market value. I would like to hear more about your concerns. email your contact information to our Customer Relations Manager at InternetSales@Bolufeautosales.com

  • 1.0 out of 5
    March 16, 2019

    They advertise a car they do not have in stock. Waste of time 45 miles from me that is a few hours lost. P.s. Its easy to see the fake 5 star reviews... on the cars.com site what a load of B.S.!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Customer satisfaction is our number one priority and we would like an opportunity to address your concerns. Please email your contact information to o...ur customer relations manager at Internetsales@bolufeautosales.com and he will reach out to you.

  • 1.0 out of 5
    March 2, 2019

    Please be very carefull with this dealer. They are a scam. They give false advertisement to the public online. I was trying to buy a car trough Capital... One Navigator. I found the car I wanted on this dealer so I went ahejad and called them to confirm all the information based on the disclosure The guy who answered the phone and talked to me said his name was Javier. He mention he was the online marketing manager. I confirmed the price, the miles, warranties, specification of the car. He confirmed the price and all the details to me. So I print the offer from Capital one on Auto Navigator and I set up an appointment to buy the car. I drove over 70 miles to this dealer to buy the car but what a surprise when I got there. The same guy “Javier” said to me that the price was $4,000 over the price we had spoken on the phone. He gave all kinds of lame excuses such as that They worked with banks that repo the cars and they can’t go lower than what is still owed on the car. So I asked him then why did he gave me that price if they cant even sell it for that price. His excuse was that maybe it was a mistake and that he had called the bank to try to see if they can keep the price to what it was offered but that he cant do nothing else. He even tried to offered another car when I came into the dealer. My gosh what a scam these people trying to rip people off offering what they can’t even deliver. And this guy Javier had the nerve to lie to me over the phone with false information. PLEASE BE AWARE OF THIS DEALER THEY LIE TO CUSTOMER. I only hope people can read this post to be aware and be careful. On my end I am buying a car from a recognized dealer and I am going to file a consumer report to the federal agencies and seek legal. CONSUMERS NEED TO BE PROTECTED FROM BUSINESSES LIKE THIS THAT LIE TO CONSUMERS. Capital One is already informed about this issue and they said they are going to document this issue because it goes against their policies as well.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    9 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to provide the feedback and we apologize for what transpired. Even though we serve hundreds of satisfied customers every we...ek one unhappy customer is one too many. We want an opportunity to address your concerns. Please email your contact information our Relations Manager at Internetsales@bolufeautosales.com and he will reach out to you.

  • 5.0 out of 5
    November 6, 2018

    I went to this dealer to shop for a car for my son. I saw that they had what I was looking for online so I went to the dealer. Everyone was very helpful... and knowledgeable.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for shopping with us Micheal. We really appreciate you taking the time to give us your feedback we thank you here from Bolufe.

  • 5.0 out of 5
    March 21, 2016

    I went today to this dealer to buy a car, everybody was so helpful , everybody was so nice i really appreciated all of their hard work because it is really... helpful.I swear if it was possible i would give 10 stars , because they are the best. I would really recommend this dealer to everybody who is trying to find a car , and trust you would really get out of there driving. I am so happy because i already have a nice freaking car, just thanks to them and their hard work ....... I love this dealer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2016

    I had the opportunity and the privilege of meeting the best sales person in this world his name is MIGUEL BETANCOURT. Heven help me through the entire... process of buying my car. I walk in this place with no credit a repossession on my credit and was able to get an amazing beautiful Toyota Corolla 2015. I'm very thankful that he was so optimistic and did his best to help me. It took lots of patience, dedication and honesty to do what he did. I'm very thankful from the bottom of my heart and I recommend everyone to go to this dealership and look for him. He will will help you as much as he help me. God bless him and his family. Is awesome to see that we still have honest people out here willing to help other people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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