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Suncoast Porsche VW

(51 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Clean, efficient… good timely work and scheduling. Pleasant personnel. Nice waiting area and rest rooms.

Clean, efficient… good timely work and scheduling. Pleasant personnel. Nice waiting area and rest rooms.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re glad you found our service clean, efficient, and timely, and that our team made you feel welcome. We’re also happy you enjoyed our waiting area and facilities. We appreciate your business!

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I bought a vehicle from there recently it was a BMW M340i with one owner super clean everything seemed fine till once i got the vehicle i instantly took it to a BMW dealership to get a Multi- point inspections after being told it was already inspected everything was good no issues the first thing i seen when i received the car was battery was low then a day after noticed it not blowing hot air for the driver side ends up need a HVAC new motor driver side flap was completely broken off and needs a new auxiliary battery with all the labor for those parts and misc. it cost $7000+ and i contacted them the sales person who sold me the vehicle about it said they'd let me know tomorrow on the issue i got never contacted me back been calling reaching out and getting completely ignored on a non disclosed issue that cost a lot of money good thing there's consumer protection so hopefully they read this and see if we can fix the issue soon before i have to more forward and give myself a headache to get this car taken of because I'm not going to be paying for it, its wrong and needs to be fixed I'm tired of being ignored I've waited two weeks on this issue.

I bought a vehicle from there recently it was a BMW M340i with one owner super clean everything seemed fine till once i got the vehicle i instantly took it to a BMW dealership to get a Multi- point inspections after being told it was already inspected everything was good no issues the first thing i seen when i received the car was battery was low then a day after noticed it not blowing hot air for the driver side ends up need a HVAC new motor driver side flap was completely broken off and needs a new auxiliary battery with all the labor for those parts and misc. it cost $7000+ and i contacted them the sales person who sold me the vehicle about it said they'd let me know tomorrow on the issue i got never contacted me back been calling reaching out and getting completely ignored on a non disclosed issue that cost a lot of money good thing there's consumer protection so hopefully they read this and see if we can fix the issue soon before i have to more forward and give myself a headache to get this car taken of because I'm not going to be paying for it, its wrong and needs to be fixed I'm tired of being ignored I've waited two weeks on this issue.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The service during car purchase was excellent. Josh met all my needs. Would definitely return.

The service during car purchase was excellent. Josh met all my needs. Would definitely return.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear that Josh provided excellent service during your car purchase and met all your needs. We appreciate your kind words and look forward to assisting you again in the future.

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Had to bring my Cayenne in several times this year and dealership worked hard to fix the issue. Especially like to give accolades to Sarah Clemis, my service advisor. She’s been a very effective advocate and goes above and beyond to make sure we get the very best outcome from each service visit. She’s definitely been a 10 on a 1 to 5 scale!

Had to bring my Cayenne in several times this year and dealership worked hard to fix the issue. Especially like to give accolades to Sarah Clemis, my service advisor. She’s been a very effective advocate and goes above and beyond to make sure we get the very best outcome from each service visit. She’s definitely been a 10 on a 1 to 5 scale!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate your continued trust and are glad our team worked hard to resolve the issue with your Cayenne. Sarah has been a true asset, and it is great to hear she provided such effective support and advocacy. Your kind words mean a lot, and we will be sure to share them with her. We look forward to continuing to serve you at Suncoast Porsche!

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This dealership is the best we have ever experienced before. The salesman, Warren Hense was so friendly and very helpful. He explained everything about the car we were purchasing and all of its features. Very pleasant experience. Matt made the financing process quick and easy. I will be taking my other car there for servicing as well.

This dealership is the best we have ever experienced before. The salesman, Warren Hense was so friendly and very helpful. He explained everything about the car we were purchasing and all of its features. Very pleasant experience. Matt made the financing process quick and easy. I will be taking my other car there for servicing as well.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear that Warren and Matt helped make your experience an excellent one. We appreciate you choosing Suncoast Porsche and look forward to welcoming you back soon!

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Professional and knowledgeable sales associates. Great services and pleasurable experience. Very thorough and professional folks

Professional and knowledgeable sales associates. Great services and pleasurable experience. Very thorough and professional folks

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the five-star review!

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The best dealership always. Everyone professional friendly & always answer s questions. I am very confident w/ their guidance & care

The best dealership always. Everyone professional friendly & always answer s questions. I am very confident w/ their guidance & care

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding five-star review!

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Great dealership, very professional with very good follow up. My sales associate John Farrell did a terrific job!

Great dealership, very professional with very good follow up. My sales associate John Farrell did a terrific job!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad to hear you had a great experience with John Farrell and our team. Your satisfaction is our priority, and we appreciate your feedback! Enjoy your new vehicle!

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My first time service experience with Suncoast Porsche was excellent. Mark and Damien both are extremely professional and did a great job. They had a service loaner waiting for me and my car was done on time. I could not ask for a better experience. After a great purchasing experience, it is very reassuring to have a terrific experience in the service department as well.

My first time service experience with Suncoast Porsche was excellent. Mark and Damien both are extremely professional and did a great job. They had a service loaner waiting for me and my car was done on time. I could not ask for a better experience. After a great purchasing experience, it is very reassuring to have a terrific experience in the service department as well.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service is excellent beginning with the welcome and on through completion of service and repairs… everyone is completely attentive to car and customer.

Service is excellent beginning with the welcome and on through completion of service and repairs… everyone is completely attentive to car and customer.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear of your five-star experience and we will be sure to share the kind review with the team!

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