Reviews
Write a reviewTrying to buy a used Tahoe from this place going w
I went there to buy a Tahoe that was for sale..and was told that it needed to be checked out before it get sold...so while waiting for it to come back from getting checked...with the holidays here I'm getting my paperwork done to be told someone cae and put a down payment on it...I was very disappointed in the salesman there for doing me like that ..i wasn't told that I needed to put money down ..if so I could have did that....so if you deal with someone here get a better understanding than what I did....
Read the low reviews before you go!
What a scam! Found the perfect used vehicle at a great price online. Another dealership previously gave us a decent price for our trade-in, so we thought we were in the ballpark for this vehicle. After the salesman prefaced the offer with a long explanation of how they don't use blue book or Edmund's, they offered almost half for our trade. That put the deal over $8k more than we budgeted for. We stopped at another dealership on our 3+ hour drive back home and that dealership gave us a written appraisal for our trade-in to use towards any vehicle they sold. That offer was $7k higher than Coleman's appraisal and their exact vehicle was priced $2k less and had less miles!
Service
I just moved here a few months ago from Tucson AZ. I was hesitant at first to use a small dealership. However, I have nothing but good things to say about ever person I came in contact with. Brett was my service advisor and he is awesome. He kept me informed about the diagnostic test, my engine light was on. He even went out to my car and got my extended warranty. The part was ordered was here the next day and my car was ready to go by 10AM. They washed my car and went and pulled it up to the door for me and it was a raw day.They even were so kind to pull my other car in and put air in the tires after the tire pressure sensor light came in ion my spouse’s Toyota. I can’t say enough good about the service department. They warned my trust and my respect and my car will only be serviced there. Do TY Brett and George Coleman Ford
out standing to work with
I would like to thank Carlos and Gerald for making a great experience shopping with them very fast service friendly and wilingl to help Thanks!!!!!
parts department
The windshield post trim broke on our 2012 explorer that we purchased over 2 years ago from George Coleman. I called the parts department and Terrance was very helpful order them sent them to us. Went to put them on the first one broke at a critical place near the bottom then the second one cracked in the same area. Called Terrance and he got me news on the way and wanted pictures because I told him it was a poor design. We love these people because they know what REAL CUSTOMER Service is. Oh we live over an hour away
Best shopping experience
Went to the dealership to look at a 2012 Ford F-150 that was advertised on the website. I was told that the vehicle had not went through service. The salesman I worked with, Randy Looper, was the best salesman I have ever dealt with. He was up front and very honest about the pricing and never pressured me on any way. I did buy the truck and got a great deal. If you are looking for a used vehicle I highly recommend you shop here.
Rating
I was very pleased with the way Carlos Kilgore helped with the purchase of my 2013 Ford F-150 , also Doug Taylor and Joey Massareli for the smooth closing on the truck.
Excellent Service
Chase Rathbone was an excellent salesperson. Followed up on questions; had the truck ready for me on the day of purchase; and ensured the bed liner was ordered and installed promptly. George Coleman Ford is truly the only dealer you need to visit.
purchasing a truck
Chase Rathbone was a Godsend in getting us into the exact truck we were looking for. Then the entire staff was excellent, from the cleanup shop to the fiancé guy, everyone.
Thank you for choosing George Coleman Ford, we are glad we could get you in the right truck and we appreciate your good review!
Great Vehicle/Best Sales Experience
First, the>> Truck Review....F150. Had not done much reading on the new re-designs of F150....engines and transmissions, etc. Test drove the F150 / 2.7 ecoboost / 10 speed trans and knew immediately that this was a best in class performer. Excellent responsiveness, great interior and lots of technology. And...this truck has geat eye appeal....sharp looking vehicle. Before completing purchase, did the research (online)...and no doubts. Completed purchase next day... Dealership Review>> You don't find people that are more helpful and responsive to a customer. Best car buying experience here.... Everyone....sales.....to management....to finance....all professional and genuine. With this group....it's not just about the sale....it's about the customer and presenting the best experience to the purchase of a vehicle.
Robert, thank you for your great review of the truck and of your experience with us! We hope you enjoy many miles in your new truck!