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Northeast Auto Gallery

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)
Visit Northeast Auto Gallery
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
(888) 828-9486 (888) 828-9486

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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So far so good

Rightfully so, used cars and used car dealers cause people to have question marks hanging over their heads. Some used car dealers are there to make the quick sale. Unfortunately, many buyers feel used in this scenario. Northeast Auto is different. The conversations were friendly. The rapport was there. And the service was good. There was no feeling of being pushed into the sale, and my new used car has been running great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership I've dealt with

I was looking for a new (used) car and garren had a generally good sized stock of what I was looking for . Very laid back guy , fixes any concerns you could possibly have . Is very trustworthy and recommend business to them all the time . overall 10/10 rating from me , and also from a few others I know that have purchased a vehicle from them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

I bought a 2005 Altima over a year ago, and the car still runs great. Garen was very helpful during the buying process. He even extended the dealer warranty by 30 days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Helpful

Very quick to respond to emails. Vehicle was exactly as described. Garen was very helpful in addressing some minor concerns and getting the vehicle back to RI. Very smooth process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good place to buy.

Second car my wife and I have purchased here. Super friendly, no pressure sales made the buying process really easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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less than satisfactory

I was not satisfied with the customer service. The man in the office was very rude once i said that i wasn't looking to trade for a couple of weeks. I would not come back here or direct anyone to shop here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Car looks and drives brand new! Good service!

Purchased a 2001 Honda Accord value added package model from Northeast Auto Gallery. Was amazed by the condition of the car for a 2001 year model. It was priced right for its condition. People here are friendly and treat you well. Car had minor scratches which is barely visible, Automatic transmission shifts smooth and has the right gear to power ratio. Interior is very clean. I would rate 4.9 for 5 for this car and service. Lol it would be 5 out of 5 for a new car. They were even courteous to station my car at their place after the purchase for some days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience

I just bought a used vehicle from Northeast Auto Gallery and I could not be more pleased with the entire process. I set my sights on a used Nissan Altima and through a google search I came across one for sale at Northeast. I filled out a quick form online and less than 10 minutes later I got a phone call from Garen. He recommended that I come up and look at the car so I did the following day. I met up with Garen and was in the car for a test drive 5 minutes after arriving at the dealership. Garen told me it was a great car with low miles and wanted me to see for myself. He encouraged me to take it out for as long as I wanted and to try it out on the highway. The car ran great but I had one minor issue with a small amount of steering wheel vibration that I wanted to get looked at before making a decision to purchase. Garen assured me that he would figure out the problem and have it fixed the next day. I went up the next day and the problem was completely fixed and Garen let me know exactly what the issue was and what was done to fix it. I made an appointment to purchase the car the next day and when I got to the dealership the car looked like it had just come out of a showroom. The most impressive thing about the process is that I never once felt that I was being pressured into buying the vehicle. Garen was much more interested in how I felt about the vehicle than in selling it quickly. I can't say enough good things about Northeast Auto Gallery and I'll be recommending them to anyone who is looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, Easy, and Enjoyable

I have nothing bad to say. I went in on a Saturday to look around and I found the perfect car and drove away with it Monday afternoon. The salesman/owner was a great guy and was very honest and upfront.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good buying experience

They went over and above to make things work out and were very fair. Would shop there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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