Reviews
Write a reviewBeen buying from them for over 30 years .Excellent
I have purchases 5 cars myself and three of my friends have also bought from this dealership over the past 30 years. The cars are extremely clean, there is no pressure to buy when you walk through the lot, and if you have a problem they have the mechanics right there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew
Buy a car from John's. The big dealers look out for themselves and, their bottom line. John (and his staff) want to put you in the car that's right for you. Outstanding customer service from day one until I drove my new ride off the lot. I'm sending my friends and co workers his way without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service beyond expectations
We called Jhon's auto sales, and was answered by a very nice dealer named Paul Valente. We were looking for a low budget family truck. Paul went out of his way to find us exactly what we needed, he waited up for us after closing time (since we were late), and was very patient, helpful and knowledgable. We coulden't take the car that same day since registration office was closed, so Paul was so kind he took us back home and picked us up the next day. John gave us a very big discount on the price, since we couldn't afford the car we liked in its original price.. All the staff there did everything so we will be happy and walk out with the car we loved. They made sure the car was in excellent shape, fixed all that needed fixing and were very responsible and efficient throughout the whole process. Rocco took care about the financial details , the insurance and registration, and we felt that these are honest, professional and responsible people that love their work and really want to keep their customers satisfied. We come from abroad and this was our first car we bought in the USA. I can't think of a better experience than the one we had at Jhon's place, Thank you all: Jhonny, Marry, Rocco and of course Paul - you really are one of a kind! We will surely recommend you to our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Service In Massachusetts
this the way a car dealer should be, the process is fast, great inventory and #1 Customer Services. everybody treat me so nice, this the second time I buy a car from John Auto sale. the first time was a mini van Dodge, the process from start to end was excellent, came in walking because my car broke down and left with a mini van with awesome payments. very knowledgeable and very friendly. Then I left to go P.R. and came back 6 years later and guess what need it a car, again came in walking and again left with a Dodge Durango, sorry I love dodge. Director of sales Shy, welcome me and she did everything perfect to get me in the Durango, very honest, excellent Customer Service and she call me every day check make sure everything was good with the vehicle and she has the best smile in MA. This the best place if you looking for great, honest, friendly, Customer always first, no rush buying, you need to come to John Auto Sales and ask for Shy, John and the rest of the awesome team of John Auto sales. Thank You Shy for everything and soon I will come back to get my 3 Car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice !
I like how they have a lot to offer. The website pictures are really nice too!.; I was bummed they didn't have a cappuccino machine, but the sales people were extremely nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy time with knowledgeable pleasant sales folks
Recently, I found myself in need of purchasing a replacement vehicle, and for me there was only one place to go, John's Auto Sales. About five years ago I purchased my first automobile from John and it was so easy and affordable, that when I needed to find another five years later I went straight back to John. I just purchased a Minivan and as usual the knowledgeable staff was on hand to insure I had the answers to every questions I had. In terms of service for my delivery, the sales folks could not have been more pleasant. When I arrived to pick up my car, it was cleaned, washed, registered and ready to roll, pleased was an understatement. I would highly recommend to anyone looking for a good quality used car with decent mileage to go and see John. Sincerely Nancy R. One satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
your very welcome and we will continue to help you and make your process go as smooth as possible and will make sure if you send us a customer we will send you your $200 referral