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Patrick Subaru

(2,612 reviews)
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patrick Subaru from DealerRater.

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Extremely knowledgeable, pleasant and honest.

Our experience at Patrick Subaru was extremely positive and easy. Very thankful to Frank Wilcox, Adam Kotsopoulos and everyone that helped work to get us an affordable monthly payment. A wonderful dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I Could Not Have Asked for a Better Sales than John Watt

Last week I entered Patrick Subaru with not a single clue what I wanted. I had just totaled my car. As I was nervous about dealing with a sales person and possibly being swayed on a vehicle that wasn't right for me. I was also very confused as to what options were available to me. John Watt, sales person at Patrick Subaru, offered the best customer service that I could've asked for. He was very attentive to my needs and very patient with the little knowledge I had in cars. He helped me find the a beautiful 2019 Subaru Impreza, which is absolutely perfect for me. After I purchased the car, he even took the time to sit in my new car with me and show me literally every function that the car has. I have never had better customer service at any other dealership. I would recommend John Watt to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

For years I have heard wonderful things about Patrick Subaru and I was not disappointed by my overall experience. Michelle was wonderful to work with! She and the team found me exactly the car I was looking for! I am LOVING driving my car - something I didn't like about my last car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service

This is a second time I leased my car from Patrick Subaru. Everyone was extremely helpful and knowledgeable. I would definitely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Al Pagliarulo Excellence in Customer Service

This is my 4th car purchased through Al. He makes it a point to know what I need and want in a car! Al made my experience a pleasure and got me into my new car fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Business For Life

I visited three Subaru dealers, Patrick Subaru being my third. I felt zero pressure from the salesman and he kept working with until we reached an agreement. Joe Dinneen was knowledgeable, smart and above all kind. His passion shows and he is a rea credit to the company. My experience with him was nothing short of fantastic and I will return when I need another car. They’ve earned my business for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Buy new car

This is 2nd time i bought new car at this dealership. They did great customer service and fair price. Thank you Frank you are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Car Buying Expereince

We bought a new Subaru Crosstrek at Patrick Motors. They were friendly, easy to work with, and transparent. They offered an excellent price via email with no hidden costs or last minute changes. It was fast and efficient. Our family will go back next time and highly recommend them. Skip the useless phone calls and emails from other dealers, it is all a waste of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Subaru, New Family

This was me first first time purchasing a new vehicle and my first Subaru. The team at Patrick Subaru did everything to ensure I drove off with my dream car. Very friendly and knowledgeable and made sure I had all my bases covered before I left. All my questions and concerns that came with buying new were addressed efficiently and explained in full. Joe and Susan were tremendous and held my hand through the whole process, I came to trust their judgement and knew I was well taken care of. I really felt like I had the whole team working for me and I cannot thank everyone involved enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience, nice, polite, doesn’t rush things.

Joe has been amazing, nice, experienced, polite and prepared. Knew our budget and did his best to help. He was extremely helpful! We highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.