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Auto Haus on Velp

(1,130 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Friendly people and good prices and hoping my daughter

Friendly people and good prices and hoping my daughter got a quality vehicle that will last .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Auto Haus was a very welcoming and enjoyable experience.

Auto Haus was a very welcoming and enjoyable experience. Emphasis on experience! Bradley, Joe, & Tyler were so kind and helpful. They understood for me, this was a big deal and helped make it possible! Thank you to everyone at Auto Haus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked initially with Alec and he was great to work

I worked initially with Alec and he was great to work with. Vehicle was very clean and is running great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto Haus was really easy to work with and made the

Auto Haus was really easy to work with and made the process seamless. They treated me like they cared.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto haus on Velp displayed top notch exceptional

Auto haus on Velp displayed top notch exceptional customer service during my visit last Friday! I was helped instantly upon arrival and the vehicle I had called about wanting to test drive was already pulled up in front of the building! Great down to earth and personable people who really do a good job at helping customers find exactly what they are looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I stopped in there was never pressure to buy.

When I stopped in there was never pressure to buy.I felt very comfortable buying a vehicle there and the Selection was very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joe and the guys were friendly and the process was super

Joe and the guys were friendly and the process was super smooth and easy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a vehicle, and within a week had to replace

I bought a vehicle, and within a week had to replace locking hubs and two front wheel bearings. When initially trying to use the warranty, it wasn't activated yet. Therefore I had to go back to the dealership and ask for help. When I finally got the warranty it was so soon after the purchase I had to wait for an inspector to verify the work needed to be done. I didn't have a vehicle through Thanksgiving weekend. real bummer experience all around. After all this, I should've just bought a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bradly your company is INCREDIBLE!

Bradly your company is INCREDIBLE! Everyone who works for this company is extremely helpful and the customer service is top notch! Not only are the vehicles that they carry absolutely stunning but the price point is amazing! I can’t thank you all enough I am a happy girl!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone that we worked with at Auto Haus was

Everyone that we worked with at Auto Haus was professional, courteous, and helpful. They even helped us get a better interest rate than my credit union could offer. I feel like they really went to bat for us, and helped us land our next family vehicle. I would recommend Auto Haus to others in the are who are interested in a high quality used vehicle for a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.