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Auto Haus on Velp

(1,130 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Everyone was very nice and very helpful.

Everyone was very nice and very helpful. Very good experience.. Love my new car. Two thumbs up 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was recommended by a few different individuals to check

I was recommended by a few different individuals to check out Auto Haus if I was looking for good quality used vehicles. This was the first place I went to, and I am so grateful I had not wasted my time going elsewhere. Auto Haus took the initiative to go above and beyond to make sure I left with an amazing vehicle that fit my needs. Most importantly, all of the staff put in extra work and found the best financing for me. I am going through a uniquely difficult time in my life- all of the staff listened to what is going on and managed to put in many extra hours to find a solution to my vehicle/credit dilemma. I have yet to work with any company that truly, genuinely cared for their customers as Auto Haus had. Cannot thank you guys enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do not shop at this dealership.

Do not shop at this dealership. I was looking at a truck and I offered to put money down to hold it for me for two days. They said no, they would just hold it for me and then the next day they sold it out from underneath me. This is a terrible and unethical way to do business. DO NOT SHOP HERE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service this is my 3rd vehicle purchased

Great customer service this is my 3rd vehicle purchased from the auto hau s thanks again for finding me my summer bmw convertible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was very pleasant to talk to and worked very diligently

Was very pleasant to talk to and worked very diligently to make it happen to get approved so we could take the vehicle that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You guys are GREAT!

You guys are GREAT! Tyler thanks for reeling us in. We love our new car. Definitely will be back in the future!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience and process was great.

My experience and process was great. I loved the family feel and no pressure to walk out with a vehicle. Joe & Tyas made me feel comfortable and understood. Best car buying process I've ever had. Thank you to all of you! I will definitely recommend Auto Haus to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brad tried to help to the best of his ability to fit my

Brad tried to help to the best of his ability to fit my needs. I was between a rock and a hard place with a bad Beemer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a BMW with a warranty from AutoHaus and like so

I bought a BMW with a warranty from AutoHaus and like so many comments I’ve read the warranty never covers anything. They were right - I put over $5k into it and warranty covered about $800. Then traded in to same dealer and got a mere $2500. Next time trust Friend’s opinions and go somewhere else. Just adding got a newer jeep from Brad and praying not screwed on this one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and fast transaction.

Great service and fast transaction. Nice staff to deal with and no hassles. Would use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.