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Auto Haus on Velp

(1,117 reviews)
Visit Auto Haus on Velp
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Very nice and easy process would definitely buy here

Very nice and easy process would definitely buy here again. Very nice and personable people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice and helpful, they made sure I understood

Very nice and helpful, they made sure I understood everything and helped me in any way I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never have had a problem with either truck I have bought

Never have had a problem with either truck I have bought from them. And always pay well on a trade in. They are fast and take care of everything and all I got to do is show up and sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Auto Haus on velp made buying a vehicle easy.

Auto Haus on velp made buying a vehicle easy. Everyone felt like friends rather than "pushy" sales people who see you as a dollar sign and not a human. Thank you Auto Haus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Caution!! Get things in writing that you are told

Our experience has been terrible since we drove out of the parking lot with a new/used vehicle. Dealership was not honest about the vehicle. We were told that everything was checked out in good condition. Vehicle started giving us trouble soon after we bought it. Dealer sold us an extended warranty and told us that the vehicle would be covered under this warranty from bumper to bumper,which was not true at all. We bought vehicle for $9,500.00 , warranty was another $3,000. As many times we have had to have the vehicle repaired our out of pocket was over $7,000.00. This ended up as a very expensive 2009 vehicle. Problems never solved and we ended up selling the vehicle for $700.00 just to get rid of the lemon we were sold.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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These guys are friendly and great for business.

These guys are friendly and great for business. Thanks for a great deal. Looking forward to buy another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Great deals and great selections.

Great service, quick sale and process was super easy....

Great service, quick sale and process was super easy. Rates lower than our bank, deal in confidence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I took a three hour ride and it was well worth it. Great...

I took a three hour ride and it was well worth it. Great business personal’s, communication and customer service was the best. Perry is very hilarious and he make sure you understand everything you’re doing before signing any documents. P.S.I love the dog😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy to work with and very understanding of issues...

Very easy to work with and very understanding of issues with their vehicles. Amazing selection of vehicles and very reasonably priced in today's crazy used car market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful service! All my worries we’re gone by the time...

Wonderful service! All my worries we’re gone by the time I signed for my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.