Reviews
My experience with Bernadette was fantastic!
My experience with Bernadette was fantastic! She was responsive, attentive and knowledgeable. I will definitely be taking my Range Rover here from now on. The other service advisor gentleman who was not helping me, was also pleasant as well as professional!
My experience with Bernadette was fantastic!
My experience with Bernadette was fantastic! She was responsive, attentive and knowledgeable. I will definitely be taking my Range Rover here from now on. The other service advisor gentleman who was not helping me, was also pleasant as well as professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a customer of the Jake Kaplan dealership for
I have been a customer of the Jake Kaplan dealership for over 20 years. I not only love the brand but the customer service is supreme. I will be a loyal customer for many years to come
I have been a customer of the Jake Kaplan dealership for
I have been a customer of the Jake Kaplan dealership for over 20 years. I not only love the brand but the customer service is supreme. I will be a loyal customer for many years to come
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, thorough evaluation of the car with videos
Great service, thorough evaluation of the car with videos that were sent to me. Mike did a great job of walking me through the process
Great service, thorough evaluation of the car with videos
Great service, thorough evaluation of the car with videos that were sent to me. Mike did a great job of walking me through the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is the best, Bernie and staff always are
Customer service is the best, Bernie and staff always are very helpful and go the every mile
Customer service is the best, Bernie and staff always are
Customer service is the best, Bernie and staff always are very helpful and go the every mile
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I actually made a mistake and showed up a day earlier
I actually made a mistake and showed up a day earlier than scheduled for my service - no issue at all - Bernie took my Discovery Sport right in for its service. I was kept aware of the progress made on the service and consulted about a few additional needs for the car. Overall, the service process was easy and I left very confident that my vehicle was well cared for.
I actually made a mistake and showed up a day earlier
I actually made a mistake and showed up a day earlier than scheduled for my service - no issue at all - Bernie took my Discovery Sport right in for its service. I was kept aware of the progress made on the service and consulted about a few additional needs for the car. Overall, the service process was easy and I left very confident that my vehicle was well cared for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were professional, efficient, and did an excellent
They were professional, efficient, and did an excellent job on my car. Lucas, the technician went above and beyond to ensure I was satisfied with the repair.
They were professional, efficient, and did an excellent
They were professional, efficient, and did an excellent job on my car. Lucas, the technician went above and beyond to ensure I was satisfied with the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and very knowledgable staff.
Great service and very knowledgable staff. Communication and follow ups were seamless. Highly recommend this dealership and their service center.
Great service and very knowledgable staff.
Great service and very knowledgable staff. Communication and follow ups were seamless. Highly recommend this dealership and their service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike did a great job taking care of our service.
Mike did a great job taking care of our service. Communicated with me, made sure we were comfortable with the service work and the timeline. Great job overall.
Mike did a great job taking care of our service.
Mike did a great job taking care of our service. Communicated with me, made sure we were comfortable with the service work and the timeline. Great job overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and prompt response to the problem with
Excellent service and prompt response to the problem with constant updates on the status of the repairs
Excellent service and prompt response to the problem with
Excellent service and prompt response to the problem with constant updates on the status of the repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From beginning to end, the process was seamless and even
From beginning to end, the process was seamless and even enjoyable. Everyone I met was extremely friendly. I’ve never had such a great experience purchasing a new vehicle.
From beginning to end, the process was seamless and even
From beginning to end, the process was seamless and even enjoyable. Everyone I met was extremely friendly. I’ve never had such a great experience purchasing a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car