Mercedes-Benz of Westminster

I did not have an appointment and Scott fit me right in to determine why I was having an issue with my stereo presets. It was determined that the presets stayed for them and have curently stayed for me but Scott made sure that they were properly working before I left with my car.

Linda has always been a great asset to your dealership. She is so very knowledgible with our little Smart car the Bumble Bee. Her friendliness is truly appreciated. We travel from Colorado Springs to have the regular service done on our car and we plan to continue as we feel so welcome at your dealership. The waiting room with the coffee and the munchies is really a great idea to help us pass the time while you are doing the service on our little car. We did not see any of the workers on the car but know from the past times we have been there that they do a good job. All the workers in the dealership are so friendly as well and that is a good thing that we see the smiles and greeting from all of the workers there as I waited the day to have the regular service and have the windshield replaced. Another thing that is very nice there is the fact that if I needed to go anywhere you offered a loaner car or a shuttle to use for the day. Do keep up the good work and especially thank Linda for her kindness every time we visit the dealership. Sincerely Marjie Mays

Linda Konecny has always been a great asset to your dealership.She is so very knowledgable with our little Smart car the Bumble Bee. Her friendliness is truly appreciated. We travel from Colorado Springs to have the regular service don on our car and we plan to continue as we feel so welcome at your dealership. The waiting room with the coffee and the muchies is really a great idea to help us pass the time while you are doing the service on our little car. We did not see any of the workers who worked on the car but know from the past times we have been there that they do a good job. All the workers in the dealership are so friendly as well andthat is a good thing that we see the smiles and greeting from all of the workers there as I waited the day to have the regular service and have the windsheild replaced. Another thing that is very nice there is the fact that if I needed to go anywhere you offered a loaner car or a shuttle to use for the day. Do keep up the good work and especailly thank Linda for her kindness every time we visit the dealership. Sincerely Marjie Mays

Another outstanding service and repair Scott Elder continues to establish the high benchmark for achievement in service management set at this elite dealership. The pickup and delivery of my E-class at my office with drivers like Harry was, again, effortless, professional and punctual.

I thank Scott Elder, and the crew at Mercedes Westminster for the best service every time. Scott goes above and beyond expectations. It is a pleasure to bring my car in for service at Mercedes Westminster. Great thanks.

We worked with Steve Litwin and had a great experience. I felt he truly had our best interests at heart during the entire process. We are completely satisfied and bought the exact car we were looking for.

I was pleased with my experience at the dealer. Love my new car people friendly!

The people and facility were excellent. We will definitely recommend and would buy again here. The only thing I would change is the length of the buying process. The buying process was not bad - in fact it was better than any other I have experienced. But it just should not take so long. My time is more valuable and sitting in a show-room while data is entered into multiple systems should be a thing of the past. A dealer should have one front end system that is integrated with whatever other systems they require. It should allow customers to enter data via the web in advance. If I fill out my personal data into that system, and am approved for purchase in advance of arriving at the dealership - which is what I did in this case, I should be able to arrive, select the specific car, and 15 minutes later be signing papers and walking out. Instead, it tends to take hours to complete everything. I know the back end process is complicated - but it can be automated. Process and software are my field. This is just something that has not yet become a priority for dealerships.

I felt like I was taken care of the moment I submitted a request online. Everyone was very considerate of my time and had things done in a timely manner. The team was very professional throughout the entire process. Thank you,

We were looking at either purchasing or leasing a Sprinter. Josh Richardson devoted all the time we needed to ensure all our questions were answered and we were comfortable with our decisions. We fond Josh very knowledgeable and personable, and made the buying process a breeze.