Skip to main content

Byers Toyota

(2,894 reviews)
Visit Byers Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award
New (866) 495-0067 (866) 495-0067
Used (866) 512-3820 (866) 512-3820
Service (740) 917-7078 (740) 917-7078

Reviews

(2,894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome

Taylor served us well. Have bought three cars from him. Highly recommend him and the dealership. Go there before you buy a car elsewhere please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are so happy you chose Byers Toyota to help find your new vehicle! We appreciate your business and are thankful for your review.

AWESOME DEALERSHIP

Awesome Dealership Jeanie, Tyler, and Trevor, as well as people in the Service Department made my experience quick and easy. They all displayed integrity. Trevor researched and offered me a lower interest rate than my credit union offered. Thank you Trevor, Jeannie, and Tyler. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dawn, we are so happy you chose Byers Toyota to help find your new vehicle! We appreciate your business and are thankful for your review.

Great Experience!

Troy was great! Very fast in his email responses and he made the whole car buying experience very pleasant. He answered all of my questions and he was very kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kelli, we are so happy you chose Byers Toyota to help find your new vehicle! We appreciate your business and are thankful for your review.

Great Customer Service Experience

My car was friendly, happy to help, and seemed very sincere about letting me know what was going on with my appointment. Great job! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bob, we are so happy you chose Byers Toyota to service your vehicle! We appreciate your business and are thankful for your review.

Completely satisfied

My 4th vehicle purchase at Byers Toyota always a pleasure great sales people friendly atmosphere great location I’m completely satisfied with my purchase from Byers Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Joe, Thank you for trusting Byers Toyota again to help find your 4th new vehicle from us. We appreciate your loyalty and review!

Honest and easy!

Dealer was honest and transparent, nobody was pushy! The buying process was efficient and easy. Would recommend Byers for your next Toyota! Nice to deal with a dealership who is honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kirt, Thank you for trusting Byers Toyota to help find your new vehicle. We appreciate your business and review!

This is the second car I've purchased from this Byers.

This is the second car I've purchased from this Byers. My previous car got totaled by someone running a red light and I'd only had it about a year and a half. I knew exactly where I wanted to go to replace it! This time I had the two Kyle's assisting me and got the same wonderful experience. But hopefully I won't be back quite as soon in the future. LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Becky, Thank you for trusting Byers Toyota again to help find your new vehicle. We appreciate your loyalty and review!

Great service

As always, quick and and easy scheduling and super friendly people. Clearly explained the process and was done in no time. They have not disappointed me so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sani, Thank you for trusting Byers Toyota to help with your vehicle needs. We appreciate your business and review!

Outstanding Service Department!

Outstanding Service Department! I have always used the Byers Toyota Service Department for the service and maintenance of my vehicle for years; however this is the first time I've written a review. For my most recent service delivery, Josh Lewis, couldn't have been more gracious, patient, empathic, and understanding in the execution and follow through of customer service. Top notch! Josh was consistent with his delivery of service/maintenance needs for my vehicle and the status of such. My most recent experience with Josh confirmed (really sealed) my choice to use Byers Toyota Service Department. To top it off the car works GREAT! Rosalind, Delaware, OH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feed back Rosalind! We appreciate you taking the time to review us and Josh. Josh Lewis does an excellent job for us and our customers! Thanks so much for recognizing him and his hard work.

Perfect relationship

I have owned 5 Avalons and they have all been bought and serviced at Delawate Byers. My 2022 Highlander needed it's first servicing and I was going out of town. I called and asked for help. I was told no problem and an appointment was made that day.The service care for my vehicles have always been outstanding and this would be no exception. Gynnae Britton has been my go - to person. She comes out to explain what needs to be done. Then she and the mechanics proceed with the vehicle's care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi CT, Thank you for always trusting Byers Toyota for all of your vehicle sales & service. We appreciate your loyalty and review!