Reviews
I bought my vehicle and have only had it serviced here
I bought my vehicle and have only had it serviced here because of the great service.
I bought my vehicle and have only had it serviced here
I bought my vehicle and have only had it serviced here because of the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I will never purchase another vehicle from AutoNation
I will never purchase another vehicle from AutoNation after the lousy customer service I gotten. Definitely will spread the word around on how irresponsible and rude customer service from your service department. I am actually on the phone with Corporate to complain about all the issues I?m having with the Chevrolet dealer at Orlando Airport area.
I will never purchase another vehicle from AutoNation
I will never purchase another vehicle from AutoNation after the lousy customer service I gotten. Definitely will spread the word around on how irresponsible and rude customer service from your service department. I am actually on the phone with Corporate to complain about all the issues I?m having with the Chevrolet dealer at Orlando Airport area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, in service, is very thorough.
Tom, in service, is very thorough. His team along with Mac and the parts department always go above and beyond to take care of my needs.
Tom, in service, is very thorough.
Tom, in service, is very thorough. His team along with Mac and the parts department always go above and beyond to take care of my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
I will never purchase another vehicle from AutoNation
I will never purchase another vehicle from AutoNation after the lousy customer service I gotten. Definitely will spread the word around on how irresponsible and rude customer service from your service department. I am actually on the phone with Corporate to complain about all the issues I’m having with the Chevrolet dealer at Orlando Airport area.
I will never purchase another vehicle from AutoNation
I will never purchase another vehicle from AutoNation after the lousy customer service I gotten. Definitely will spread the word around on how irresponsible and rude customer service from your service department. I am actually on the phone with Corporate to complain about all the issues I’m having with the Chevrolet dealer at Orlando Airport area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jaque and your crew were exceptional.
Jaque and your crew were exceptional. Here is an example of why I say so. When I was presented a photo of my air filter, I thought that it looked dirty and they should go ahead and replace it. Jaque checked with the technician who determined that it was not at the point where it needed to be replaced. Other shops would have seized the opportunity to bill a customer more than what is required. I have been going to Airport Nation since we purchased the 2015 Impala...its coming up on 200,000 miles and when it comes to maintenance...you guys are our go to shop.
Jaque and your crew were exceptional.
Jaque and your crew were exceptional. Here is an example of why I say so. When I was presented a photo of my air filter, I thought that it looked dirty and they should go ahead and replace it. Jaque checked with the technician who determined that it was not at the point where it needed to be replaced. Other shops would have seized the opportunity to bill a customer more than what is required. I have been going to Airport Nation since we purchased the 2015 Impala...its coming up on 200,000 miles and when it comes to maintenance...you guys are our go to shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fernando and Donovan did an excellent job, from my
Fernando and Donovan did an excellent job, from my initial inquiry to finalizing the sale. The negotiation process was painless and fair. Donovan?s military background served him well, as evidenced by treating us like family and his attention to detail. He continues to maintain contact to ensure we are happy with our purchase and to answer any questions we might have. I couldn?t be happier with the buying experience and their continued support after the sale.
Fernando and Donovan did an excellent job, from my
Fernando and Donovan did an excellent job, from my initial inquiry to finalizing the sale. The negotiation process was painless and fair. Donovan?s military background served him well, as evidenced by treating us like family and his attention to detail. He continues to maintain contact to ensure we are happy with our purchase and to answer any questions we might have. I couldn?t be happier with the buying experience and their continued support after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Not only is the staff helpful, the service to the car was
Not only is the staff helpful, the service to the car was great and reasonably priced. The waiting area is comfortable and snacks, coffee, water and hot chocolate available. Thanks. I know that's a little thing, but it makes a difference. ?
Not only is the staff helpful, the service to the car was
Not only is the staff helpful, the service to the car was great and reasonably priced. The waiting area is comfortable and snacks, coffee, water and hot chocolate available. Thanks. I know that's a little thing, but it makes a difference. ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
it was the best experience I've ever had buying a
it was the best experience I've ever had buying a vehicle. We knew what we wanted, the dealer got it for us and we bought it
it was the best experience I've ever had buying a
it was the best experience I've ever had buying a vehicle. We knew what we wanted, the dealer got it for us and we bought it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought the vehicle at this dealer, an oil/filter change
Bought the vehicle at this dealer, an oil/filter change and tire rotation cost over $200. I was at the dealer @ 745AM for an 8AM appointment. It took over over 3 hours. The service advisor advised we would make it right and all that was done was a car wash.....That did not make it right. Normally the oil/filter and tire rotation is one price, they hit me for over 27 bucks for the tire rotation.
Bought the vehicle at this dealer, an oil/filter change
Bought the vehicle at this dealer, an oil/filter change and tire rotation cost over $200. I was at the dealer @ 745AM for an 8AM appointment. It took over over 3 hours. The service advisor advised we would make it right and all that was done was a car wash.....That did not make it right. Normally the oil/filter and tire rotation is one price, they hit me for over 27 bucks for the tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 270-1585 to discuss what we can do to help.
Each step of the process was flawless and Jeffrey went
Each step of the process was flawless and Jeffrey went above and beyond to make sure not a moment of our time was wasted. We made the drive for the specific deal he provided and couldn?t be happier!
Each step of the process was flawless and Jeffrey went
Each step of the process was flawless and Jeffrey went above and beyond to make sure not a moment of our time was wasted. We made the drive for the specific deal he provided and couldn?t be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rebecca, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Airport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!