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Reviews
Average Ratings
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FEATURED REVIEW
Five Star Dealership!!!!May 19, 2016Andean Chevrolet has the BEST customer service around! We just purchased a Tahoe & received the utmost respect & customer service from all! Harvey...
Dealer Response Steppie, thank you for the great review! I am happy to hear that Harvey took care of you and David made everything so easy during your visit. Than...
Show Full ReviewAndean Chevrolet has the BEST customer service around! We just purchased a Tahoe & received the utmost respect & customer service from all! Harvey Newland(Finance) is simply the greatest - hilarious and very detailed - he takes care of all financial questions and gets you in & out quickly which is a HUGE plus!! David Crocker (sales) made everything so easy for us when we arrived - I recommend ANYONE buying a vehicle ask for him. He is more than ready to assist with all questions & concerns! And last but not least the GM Chason Pendley made sure we had the best, no hassle buying experience ever! He made sure every tiny detail was handled and our new ride was ready for us when we arrived! This TEAM is beyond AMAZZING!!!
Shopped for a used carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Steppie, thank you for the great review! I am happy to hear that Harvey took care of you and David made everything so easy during your visit. Thank you for the recommendation and we look forward to seeing you again. Best Regards, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Horrible Customer Service. Rude EmployeesSeptember 22, 2016
The service department is the worst I have ever had to deal with. The people at the desk are rude, they lie about pricing and what's wrong with yo...
Show Full ReviewThe service department is the worst I have ever had to deal with. The people at the desk are rude, they lie about pricing and what's wrong with your car. Try any of the 5 Chevy dealerships up 400 any of them would give you better service with out being rude to you.
Came in for service or repairDoes not recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?
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Service DeptApril 8, 2016
The personnel at Andean are polite, professional and always strive to make your wait time as short as possible. They also listen well to make sur...
Dealer Response Hi Charlotte and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we...
Show Full ReviewThe personnel at Andean are polite, professional and always strive to make your wait time as short as possible. They also listen well to make sure they are meeting my expectations.
Came in for service or repairDoes recommend this dealerDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Hi Charlotte and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and we look forward to working with you again in the future! Best regards, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Super easy!March 18, 2016
From the minute we walked in to the dealership and met our salesman, Jacob, all the way through our financial process with Harold, we felt that ou...
Dealer Response Linda, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your veh...
Show Full ReviewFrom the minute we walked in to the dealership and met our salesman, Jacob, all the way through our financial process with Harold, we felt that our business mattered. Cumming is lucky to have Andean!
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Linda, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jacob and Harold was so positive. We look forward to seeing you again. Sincerely, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Great dealership, friendly people.March 16, 2016
Nice to meet Jim and James again. Mark the sales guy was very knowledgeable about Chevrolet products
Dealer Response Thanks for this nice review! Mark truly knows his stuff. We make sure all of our employees are knowledgeable and he will be glad to hear about you...
Show Full ReviewNice to meet Jim and James again. Mark the sales guy was very knowledgeable about Chevrolet products
Came in for service or repairDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thanks for this nice review! Mark truly knows his stuff. We make sure all of our employees are knowledgeable and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Sincerely, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Great friendly Staff!!March 3, 2016
My experience here was so much more relaxing than at the other dealerships. The staff was friendly and you don't feel like you're being pushed int...
Dealer Response Ray, congratulations on your car. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. ...
Show Full ReviewMy experience here was so much more relaxing than at the other dealerships. The staff was friendly and you don't feel like you're being pushed into a vehicle. The process was fast but informative, did not feel like they were trying to rush me through making a deal or signing Would definitely recommend coming here to purchase your vehicle
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Ray, congratulations on your car. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know that our staff provided you with such a relaxing experience. Thank you for your recommendation and we look forward to seeing you again in the future! Be well, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Great sales and helpFebruary 8, 2016
My salesman, Kevin, was very helpful and through with all papers. I have referred him already to a family member.
Dealer Response Thank you for leaving us this great review, Karen. We are very happy to hear that Kevin could be so helpful during your recent visit with us. We a...
Show Full ReviewMy salesman, Kevin, was very helpful and through with all papers. I have referred him already to a family member.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thank you for leaving us this great review, Karen. We are very happy to hear that Kevin could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. All the best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
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Great knowledge, wonderful dealershipJanuary 21, 2016
Kevin was a wonderful sales consultant. He walked me through everything. I would recommend Kevin and Andean to everyone. I have to several people ...
Dealer Response Karen, we appreciate you taking time to leave us a great review! We are pleased to know that Kevin did a great job in assisting you in your purcha...
Show Full ReviewKevin was a wonderful sales consultant. He walked me through everything. I would recommend Kevin and Andean to everyone. I have to several people at work. They are very family oriented and made me feel like part of their family.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Karen, we appreciate you taking time to leave us a great review! We are pleased to know that Kevin did a great job in assisting you in your purchase and could make you feel like a part of the Andean Chevrolet family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com.
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Only Chevrolet Dealer to do Business WithDecember 10, 2015
Service completed in a timely fashion. Great people to deal with. Carol at the front desk is always a pleasure .... more businesses should have as...
Dealer Response Thanks Roger for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our ...
Show Full ReviewService completed in a timely fashion. Great people to deal with. Carol at the front desk is always a pleasure .... more businesses should have associates just like her!!
Came in for service or repairDoes recommend this dealerDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thanks Roger for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com.
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Service was great. Treated with respect.December 4, 2015
I am very satisfied with the service and respect I received at Andean's Service Dept. Richard is Top Notch. Thank you,
Dealer Response Shirley, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard t...
Show Full ReviewI am very satisfied with the service and respect I received at Andean's Service Dept. Richard is Top Notch. Thank you,
Came in for service or repairDoes recommend this dealerDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Shirley, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again. Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com.
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