Reviews
The service was great and very clean.
Only thing, it took to long to get the oil changed and tires rotated. The gentleman told me they had to send for some nuts that he was replacing and was kind enough to give me a free oil change, which I appreciate. The service reps were very kind. Thank you for your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly Staff and easy buying
There was good follow through by the salesman and the customer service representative. Impressed with the overall friendliness of the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andean chevrolet in cumming , Ga.
I have been a customer of Andean for many years. I buy my cars there. Everyone is professional and very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facilities
Timely, came out to find me when car was ready. Car as clean after service as before. Will visit again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Brian for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
Fast and efficient
Great service. Only problem was the automated scheduling. I got an email response acknowledging my request but not a confirmation of appointment call. So when I tried to call the number in the email, it was disconnected. Brought it to attention when at the dealer and they committed to fixing the email template.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. Our customers are our greatest asset and we value your business. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
The best car buying experience ever!
We had the best experience buying a car From sales guy to finance guy. Very honest and nice. Will definitely be back and refer others to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again. Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com.
Cordual staff
I was met by a sac advisor immediately. I explained the problem to him. He got the nessecary info and I went to waiting room to set in those miserable chairs. After about one hr. The advisor returned and gave me the information he had discovered. I thanked him and went on my way. I trust the problem is resolved. The sac advisor was top cabin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Fred and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Andean Motor Company and that our service advisor was such a great help to you. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
Wallace G. Whiten
I received excellent service in every aspect of Andean. I'd like to extend a big "Thank You" to Terrance Collins for helping me above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wallace, thanks so much for the nice review. Terrance is a key component of our team here at Andean Motor Company and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
GREAT SERVICE
I HAD A 2013 MODEL MALIBU. AFTER RECEIVING A LETTER FROM RICK INVITING ME TO COME TAKE A LOOK AT THE 2015'S. I DECIDED I WOULD GO, LOOK AND IF THE FINANCING COULD BE WORKED OUT TRADE FOR A 2015. I WAS PERFECTLY SATISFIED WITH MY 2013, WHICH I PURCHASED AT ANDEAN IN 2013, SO IF THE FINANCING WAS NOT TO MY LIKING I COULD GET IN MY 2013 AND GO HOME. NEEDLESS TO SAY, THE FINANCING WAS WORKED OUT WITH THE MONTHLY PAYMENT THE SAME THAT I WAS PAYING FOR MY 2013. I LEFT IN A 2015 MALIBU AND I LOVE IT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Carolyn, and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com
Outstanding service
The service personnel went above and beyond anything I expected. When the other Chevy dealer in town refused to even look at my vehicle, Andean stepped in and helped me out. Thanks to them, my family and I have a safe vehicle to travel in. I will definitely buy my next Chevy at Andean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Jim Otwell, Dealer Principle, jim.otwell@andeanmotor.com.