Benson Nissan Easley

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2.1
(79 reviews)
Visit Benson Nissan Easley
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00am
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (864) 843-7096 (864) 843-7096
Used (864) 843-7852 (864) 843-7852
Service (864) 898-9603 (864) 898-9603

Inventory

See all 145 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2010.
At Benson Nissan of Easley we offer you a large selection of Nissan used cars trucks SUVs and other styles that we sell all at affordable prices. Browse through our extensive selection of used inventory.

BUY SMART. OWN CONFIDENCE.

To qualify for Certified Pre-owned status Nissans must be less than 6 model-years-old and have less than 72000 miles on the odometer plus they must pass two requirements: A Clean Title (non-branded title) and a 110-point Quality Assurance Inspection.
You can't get a lower price.

Service center

Phone number (864) 898-9603

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00am
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

2.1
(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

No longer interested in their customers.

I bought my 2007 Frontier new at Benson. And for years after, the service was exceptional and I always gave good remarks on their survey's and recommended them to everyone. I don't remember the exact timeframe of my recent experience in the last few weeks, but it was dismal. I began having problems with the truck and called to make an appointment which took two weeks. The problem was found, the part ordered and when received, I would be called. I waited almost a week, and called to inquire about the status. I was told Dale would call me back. Again, I waited several days and no response. I called again and managed to talk to Dale and he set a date, again two weeks out. The part was then replaced and the truck ran much better. For exactly one day. To get to this point took just over one month and cost me over $500.00. I called again and was told Dale would return my call. Another wait of almost a week. I called again and told the lady who answered, that I would not need the return call. At this point, I was done waiting, and finished with Benson Nissan after sixteen years of exceptional service. I realize my truck is old and in need of many repairs, but the least they could do is offer me the curtesy of returning my calls. If for nothing else, to tell me they no longer want my business. Which is what I must now assume. At this point, I will not only never recommend Benson Nissan but will go out of my way to inform everyone I encounter of the way their service has deteriorated. If you buy a vehicle here, rest assured that, eventually, the service department will turn their back on you.

1.0

No longer interested in their customers.

I bought my 2007 Frontier new at Benson. And for years after, the service was exceptional and I always gave good remarks on their survey's and recommended them to everyone. I don't remember the exact timeframe of my recent experience in the last few weeks, but it was dismal. I began having problems with the truck and called to make an appointment which took two weeks. The problem was found, the part ordered and when received, I would be called. I waited almost a week, and called to inquire about the status. I was told Dale would call me back. Again, I waited several days and no response. I called again and managed to talk to Dale and he set a date, again two weeks out. The part was then replaced and the truck ran much better. For exactly one day. To get to this point took just over one month and cost me over $500.00. I called again and was told Dale would return my call. Another wait of almost a week. I called again and told the lady who answered, that I would not need the return call. At this point, I was done waiting, and finished with Benson Nissan after sixteen years of exceptional service. I realize my truck is old and in need of many repairs, but the least they could do is offer me the curtesy of returning my calls. If for nothing else, to tell me they no longer want my business. Which is what I must now assume. At this point, I will not only never recommend Benson Nissan but will go out of my way to inform everyone I encounter of the way their service has deteriorated. If you buy a vehicle here, rest assured that, eventually, the service department will turn their back on you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Linda Coggins not happy.

I am very unhappy with the service department of Benson Nissan Easley. Several of the employees gave no people skills and I feel are not very friendly. I don’t really care for the guy that tells you what your vehicle needs. I had my transmission serviced as recommended a couple years ago. I never felt like it had the same feel afterwards. Anyone that hot in my car to ride afterwards asked if something was wrong with it.? It dident drive the same. I had called after the transmission service to ask Dale the manager if it should feel that way he said yes so I kept driving. Later I started hearing noise In wheel do I took over there and also told them again the way I felt about car after transmission service. Well they checked car out ssid I needed a wheel hub kit. Over $500 i was quoted so I called said ok then they said you need a transmission. I was shocked when they said wouldent go in reverse. I had been driving the car. Well at almost 87,000 miles we put a transmission in. I got no help with the price of almost $5,000. It put a bad taste for Nissan altima and Nissan of Easley service. I bought the car new and always gad oil changed and serviced regularly. I should have kept calling and taking the car back after the transmission service and making them figure out the problem. The guy that did the service passed away recently and since I found out several things about that. I am not happy with Nissan service at all and don’t plan to go back.

1.0

Linda Coggins not happy.

I am very unhappy with the service department of Benson Nissan Easley. Several of the employees gave no people skills and I feel are not very friendly. I don’t really care for the guy that tells you what your vehicle needs. I had my transmission serviced as recommended a couple years ago. I never felt like it had the same feel afterwards. Anyone that hot in my car to ride afterwards asked if something was wrong with it.? It dident drive the same. I had called after the transmission service to ask Dale the manager if it should feel that way he said yes so I kept driving. Later I started hearing noise In wheel do I took over there and also told them again the way I felt about car after transmission service. Well they checked car out ssid I needed a wheel hub kit. Over $500 i was quoted so I called said ok then they said you need a transmission. I was shocked when they said wouldent go in reverse. I had been driving the car. Well at almost 87,000 miles we put a transmission in. I got no help with the price of almost $5,000. It put a bad taste for Nissan altima and Nissan of Easley service. I bought the car new and always gad oil changed and serviced regularly. I should have kept calling and taking the car back after the transmission service and making them figure out the problem. The guy that did the service passed away recently and since I found out several things about that. I am not happy with Nissan service at all and don’t plan to go back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mrs. Coggins I do appreciate your time talking with me this morning and I am happy that we were able to clear up some things on the pricing and what services were performed. I know you have been coming to this dealer for some time and I hope we will see you in the future. Thank You Dale Holliday Service Director

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5.0

Derick was awesome and expedited my paperwork and was

Derick was awesome and expedited my paperwork and was very accommodating, I would highly recommend him to anyone. Great overall experience. William D

5.0

Derick was awesome and expedited my paperwork and was

Derick was awesome and expedited my paperwork and was very accommodating, I would highly recommend him to anyone. Great overall experience. William D

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Terrible terrible terrible we went to trade the frontier

Terrible terrible terrible we went to trade the frontier in I went to easely toyota they offered me 7,000 nisaan offers 4 000 for the same truck then he proceeds to tell me 8.23 percent apr is the same as 6.26 Apr and so I looked at a used f150 for 36 000 last week payments were going to be 606 a month so he says that a truck that's 28,000 was going to be 505 a month the scam is to get you to use nissans finance I'm sure he makes something from it so so what he is trying to say is credit union has all these extra charges but funny thing is my mom and brother used a credit union there were no hidden fees the manager is a very dishonest person I imagine people think they are getting good deals why he takes some people for rides

1.0

Terrible terrible terrible we went to trade the frontier

Terrible terrible terrible we went to trade the frontier in I went to easely toyota they offered me 7,000 nisaan offers 4 000 for the same truck then he proceeds to tell me 8.23 percent apr is the same as 6.26 Apr and so I looked at a used f150 for 36 000 last week payments were going to be 606 a month so he says that a truck that's 28,000 was going to be 505 a month the scam is to get you to use nissans finance I'm sure he makes something from it so so what he is trying to say is credit union has all these extra charges but funny thing is my mom and brother used a credit union there were no hidden fees the manager is a very dishonest person I imagine people think they are getting good deals why he takes some people for rides

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

I am very unhappy with the service.

I am very unhappy with the service. I bought a 013 Acadia 10-17-22. The Acadia went to the shop 11-11-22 for an ECU I was told I had to pay for $1400. Got the car back 11-19-22. The car then went to the shop 12-6-22 for an EFM $800 out of my pocket. Received the car 12-08-22. Now I'm making arrangements to take it back to the shop 12-14-22for the same issue EFM. The car is being serviced at Richard Kay in Anderson. Very disappointed customer who paid cash for a used 2013Acadia

1.0

I am very unhappy with the service.

I am very unhappy with the service. I bought a 013 Acadia 10-17-22. The Acadia went to the shop 11-11-22 for an ECU I was told I had to pay for $1400. Got the car back 11-19-22. The car then went to the shop 12-6-22 for an EFM $800 out of my pocket. Received the car 12-08-22. Now I'm making arrangements to take it back to the shop 12-14-22for the same issue EFM. The car is being serviced at Richard Kay in Anderson. Very disappointed customer who paid cash for a used 2013Acadia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

I will never buy a card Benson Nissan the people are very...

I will never buy a card Benson Nissan the people are very rude and disrespectful I tuck my car there to get an oil change the man prints all over the hood of my car

1.0

I will never buy a card Benson Nissan the people are very...

I will never buy a card Benson Nissan the people are very rude and disrespectful I tuck my car there to get an oil change the man prints all over the hood of my car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Customer

Bought a new Altima, after 3 weeks the front windshield cracked from the cold! Although they agreed it was probably a defect! They refused to replace it because they would’ve gotten charged for it by Nissan! Apparently they don’t stand by what they sale! I will never shop here again nor recommend them to anyone! The salesman was great, but as long as you’re buying, I guess they all are!

4.0

Customer

Bought a new Altima, after 3 weeks the front windshield cracked from the cold! Although they agreed it was probably a defect! They refused to replace it because they would’ve gotten charged for it by Nissan! Apparently they don’t stand by what they sale! I will never shop here again nor recommend them to anyone! The salesman was great, but as long as you’re buying, I guess they all are!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great customer service experience

Probably one of the best dealership experiences I have ever had. Do not hesitate to shop here. They took care of me and there was no pressure to buy, only to get me a good deal

5.0

Great customer service experience

Probably one of the best dealership experiences I have ever had. Do not hesitate to shop here. They took care of me and there was no pressure to buy, only to get me a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great Experience at Benson Nissan

I had a great experience lease/purchasing a new vehicle at Benson Nissan. My salesperson Aurelio knew everything about the vehicle while we were test driving it and was very personable as were the other employees at the dealership. I look forward to visiting the service dept. when it's time for regular maintenance on my vehicle.

5.0

Great Experience at Benson Nissan

I had a great experience lease/purchasing a new vehicle at Benson Nissan. My salesperson Aurelio knew everything about the vehicle while we were test driving it and was very personable as were the other employees at the dealership. I look forward to visiting the service dept. when it's time for regular maintenance on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Happy with my experiences

Hal was awesome and very helpful. I didn’t feel pressured to purchase. Everything was very transparent. I really appreciated everything they did about cleaning chairs , tables etc with covid going on

5.0

Happy with my experiences

Hal was awesome and very helpful. I didn’t feel pressured to purchase. Everything was very transparent. I really appreciated everything they did about cleaning chairs , tables etc with covid going on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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